If you’re flying with Aeromexico from Presidente Juscelino Kubitschek International Airport (BSB), you’ll depart from Terminal 4. As one of the busiest terminals at BSB, Terminal 4 offers Aeromexico passengers a modern, efficient, and comfortable travel experience. Aeromexico BSB Terminal operates both arrivals and departures at terminal 4, offering a smooth and convenient experience for travelers heading to Mexico and other international destinations. Whether you’re traveling for business or leisure, flying Aeromexico from BSB ensures comfort and reliability.

Terminal 4 at BSB is well-equipped with a wide range of amenities, including duty-free shopping, dining options, and premium lounges, accessible to eligible Aeromexico passengers through the SkyTeam alliance. Aeromexico Presidente Juscelino Kubitschek International Airport Terminal also provides efficient check-in counters, automated kiosks, and streamlined security checkpoints, making it easier to navigate even during peak travel times. Choosing Aeromexico at BSB Terminal 4 gives passengers access to a global hub that prioritizes service, safety, and convenience.
Table of Contents
Aeromexico Terminal at BSB International Airport
Aeromexico operates from Terminal 4 at Presidente Juscelino Kubitschek International Airport (BSB) in Brasilia. Terminal 4 is a major international hub known for its modern facilities, efficient layout, and wide range of services.
What is the Aeromexico BSB Terminal Address?
Lago Sul, Federal District, Brazil
Presidente Juscelino Kubitschek International Airport (BSB) Map
Check All: Aeromexico Terminal
How to Contact Aeromexico at BSB International Airport?
To contact Aeromexico at Presidente Juscelino Kubitschek International Airport (BSB), passengers can see the below table, which shows all the information related to phone numbers, address and links that make sure they reach out to the correct location.
| Aeromexico BSB Terminal | Terminal 4 |
| Airport Type | International |
| Presidente Juscelino Kubitschek International Airport Phone Number | +1-877-777-6741 / 55 61 3364-9000 |
| Presidente Juscelino Kubitschek International Airport Address | Lago Sul, Federal District, Brazil |
| Airport Name | Presidente Juscelino Kubitschek International Airport |
| Aeromexico Contact Number | 800-237-6639 |
| Presidente Juscelino Kubitschek International Airport Code | BSB |
| Aeromexico Ticket Counter Hours | 24/7 |
| Aeromexico Official Website | https://aeromexico.com/es-mx |
| Official Youtube | https://www.youtube.com/user/AeromexicoTV |
| Official Twitter | https://x.com/aeromexico |
| Official Facebook | https://www.facebook.com/AeromexicoMX |
| Official Instagram | https://www.instagram.com/aeromexico/ |
Arrivals and Departures Details of Terminal for Aeromexico Travelers at BSB Airport
Aeromexico through BSB Airport, all departures and arrivals are handled at Terminal 4, one of the busiest and most modern terminals at Presidente Juscelino Kubitschek International Airport in Brasilia.
Arrivals Details
All Aeromexico arrivals at BSB Airport land at Terminal 4. After landing, passengers proceed through U.S. Customs and Border Protection, followed by baggage claim located on the arrivals level of Terminal 4. For assistance, Aeromexico staff are available at designated service counters within the terminal. Ground transportation options, including taxis, rideshare services, AirTrain connections, and car rentals, are easily accessible from the arrivals area.
Departure Details
Aeromexico passengers departing from BSB should proceed to Terminal 4 for check-in and security clearance. The check-in counters are located in the main departure hall, and passengers are advised to arrive at least 3 hours before an international flight. Terminal 4 offers self-service kiosks, priority check-in for premium travelers, and access to the Delta Sky Club Lounge for eligible Aeromexico customers. There are also a variety of shops, dining options, and passenger services available after security to ensure a comfortable pre-flight experience.
Smoking Areas at BSB International Airport Terminal 4
There are designated outdoor smoking areas are available for passengers at BSB Airport. These smoking zones are located outside the terminal building on both the Arrivals (Level 1) and Departures (Level 3) levels. Clearly marked by signage and equipped with ashtrays, these areas are positioned at least 25 feet away from all terminal entrances and exits, in compliance with Brasilia law. Travelers must exit the terminal to access these spots and should plan accordingly. Staying informed about BSB Airport smoking regulations ensures a smoother and hassle-free experience for travelers who smoke.
BSB Airport Special Assistance for Aeromexico Passengers

Passengers flying with Aeromexico at BSB Terminal 4 can access a wide range of special assistance services designed to ensure a smooth and comfortable airport experience for travelers with unique needs. Aeromexico, in coordination with Presidente Juscelino Kubitschek International Airport, offers personalized support for elderly passengers, travelers with reduced mobility, those requiring wheelchair services, visually or hearing-impaired individuals, and others who may need extra help during their journey.
Amenities Offered By Aeromexico at BSB International Airport
Aeromexico operates from Terminal 4 at Presidente Juscelino Kubitschek International Airport (BSB), offering a range of amenities to ensure a smooth and comfortable travel experience.
| Medical Assistance | Information Desk |
| Dining and Shopping | BSB Airport Special Assistance |
| BSB Airport Ground Transport Access | Check-In & Security at BSB |
| BSB Airport Lounges | Transport Links at BSB |
| Currency Exchange at BSB | Check-in Services |
| Wi-Fi Access | Flight Information Displays at BSB |
| BSB Airport Lost & Found Services | Baggage Services |
| BSB Luggage Storage | BSB Children’s Facilities |
Queries Handled by Aeromexico at BSB Terminal to Provide Stress-Free Journeys
At BSB Terminal 4, Aeromexico’s dedicated customer service team is available to handle a wide range of passenger queries to ensure a smooth and stress-free travel experience. Below we highlight some query answers that help the passengers in their journey:
Baggage Policies & Lost/Delayed Luggage Claims at BSB Airport

Passengers flying with Aeromexico at BSB Terminal should familiarize themselves with the airline’s baggage policies to avoid surprises. Aeromexico enforces specific weight and size limits for carry-on and checked baggage, which vary depending on your ticket class and destination. If you experience lost or delayed luggage, Aeromexico’s baggage claim counters located within Terminal 4 provide prompt assistance to help track and recover your belongings. For smooth claim processing, keep your baggage receipt and flight details handy when reporting any issues.
Flight Status & Schedule Updates at BSB Terminal

Staying updated on your flight status is crucial for a hassle-free travel experience with Aeromexico at BSB Terminal 4. Passengers can easily check real-time flight information, gate changes, and delays through the official Aeromexico website, mobile app, or the digital flight boards located throughout BSB Terminal 4. Signing up for flight notifications ensures you receive timely alerts, helping you manage your schedule and avoid last-minute stress.
Pet Relief Areas at BSB Airport
For travelers flying with Aeromexico at BSB Terminal 4, pet relief areas are thoughtfully provided to accommodate passengers traveling with pets. These designated outdoor zones are located near the arrivals and departures sections of Terminal 4, offering a safe and clean space for pets to relieve themselves before or after the flight. It’s recommended to allow extra time before your Aeromexico flight to visit these pet relief areas, ensuring your furry companions are comfortable throughout the journey.
Hotels near Presidente Juscelino Kubitschek International Airport (BSB)
For Aeromexico travelers departing from or arriving at BSB Terminal 4, several hotels near Presidente Juscelino Kubitschek International Airport provide convenient lodging options. Popular choices include the TWA Hotel, Hilton Brasilia BSB Airport, and Courtyard by Marriott, all offering easy access to Terminal 4 via shuttle or short taxi rides. These hotels cater to business and leisure travelers alike, featuring amenities such as free Wi-Fi, airport shuttles, and comfortable rooms to ensure a restful stay before or after your Aeromexico flight.
Conclusion
Flying with Aeromexico at BSB Terminal 4 offers passengers a modern, convenient, and reliable travel experience from one of the busiest international terminals in the U.S. Whether you’re arriving or departing, Terminal 4 at Presidente Juscelino Kubitschek International Airport is fully equipped with premium amenities, efficient check-in and security procedures, and a variety of services tailored to meet every traveler’s needs. From baggage assistance and flight status updates to pet relief areas, special assistance services, and nearby hotel options, Aeromexico ensures that your journey through BSB is smooth and stress-free.
FAQs about Aeromexico at Presidente Juscelino Kubitschek International Airport – BSB
What terminal does Aeromexico use at BSB Airport?
Where is the Aeromexico check-in counter at BSB?
How do I contact Aeromexico at BSB Airport?
55 61 3364-9000 at BSB general helpline
Can I check flight status for Aeromexico flights at BSB?
What transportation options are available from BSB Terminal 4?
What is the address of Aeromexico BSB Terminal?
Does Aeromexico have a lounge at BSB Terminal 4?
Aeromexico Other Locations
