Air New Zealand operates from Terminal 1 at Recife/Guararapes–Gilberto Freyre International Airport (REC) in Recife. Air New Zealand REC Terminal 1 ensures a smooth and pleasant start to long-haul journeys. Air New Zealand’s flights at REC primarily serve its non-stop route to Auckland, New Zealand, providing a key link between North America and the South Pacific. Air New Zealand passengers can enjoy access to the Lufthansa Lounge, which provides comfortable seating, complimentary food and beverages, and business amenities for eligible travelers, such as those flying in Business Premier or holding Star Alliance Gold status.

This REC Terminal 1 offers a range of amenities, including dining, shopping, and lounge access for eligible passengers, and is well-equipped with customs and immigration facilities, making it convenient for international travelers. The terminal is easily accessible by public transportation, including the AirTrain, and offers various ground transportation options.
Table of Contents
Air New Zealand Terminal at REC Airport
Air New Zealand operates exclusively from Terminal 1 at Recife/Guararapes–Gilberto Freyre International Airport Terminal (REC)—for both arrivals and departures.
What is the Air New Zealand REC Terminal Address?
Av. Mascarenhas de Morais, s/n – Imbiribeira, Recife – PE, Brazil
Recife/Guararapes–Gilberto Freyre International Airport (REC) Map
Check All: Air New Zealand Terminal
How to Contact Air New Zealand Terminal in REC?
We provide a contact information at below for reaching out to Air New Zealand at Recife/Guararapes–Gilberto Freyre International Airport, complete with their designated terminal.
| Air New Zealand REC Terminal | Terminal 1 |
| Airport Type | International |
| Recife/Guararapes–Gilberto Freyre International Airport Phone Number | +1-877-777-6741 / 55 81 3322-4188 |
| Recife/Guararapes–Gilberto Freyre International Airport Address | Av. Mascarenhas de Morais, s/n – Imbiribeira, Recife – PE, Brazil |
| Airport Name | Recife/Guararapes–Gilberto Freyre International Airport |
| Air New Zealand Contact Number | 800-262-1234 |
| Recife/Guararapes–Gilberto Freyre International Airport Code | REC |
| Air New Zealand Ticket Counter Hours | 24/7 |
| Air New Zealand Official Website | https://www.airnewzealand.co.nz/ |
| Official Youtube | https://www.youtube.com/c/airnz |
| Official Twitter | https://x.com/flyairnz |
| Official Facebook | https://www.facebook.com/AirNewZealand |
| Official Instagram | https://www.instagram.com/airnz/ |
Departure Details of Terminal and Gates for Air New Zealand Travelers at REC Airport
All flights of Air New Zealand are departure from REC Terminal 1. This terminal handles many international airlines and is equipped with full customs, immigration, and security facilities. While the specific departure gate may vary by flight and day, travelers are advised to check their boarding pass or flight information displays upon arrival at the terminal.
Departure details
- Check-in Time: Recommended arrival is at least 3 hours before departure for international flights at REC Airport.
- Check-in Area: Located near the entrance of REC Terminal 1 — check airport screens for counter numbers.
- Security: Standard TSA screening; lines can be long, so early arrival is essential.
- Gate Assignment: Departure gates vary by flight and are typically announced closer to boarding time at REC Airport .
- Flight Info: Confirm gate numbers via airport monitors or mobile boarding pass on REC Airport at the day of travel.
- Terminal Access: After security, follow signs to gate areas; allow extra time to walk to distant gates.
Arrival Details of Terminal and Gates for Air New Zealand Travelers at REC Airport
Air New Zealand flights arrive at Terminal 1 at Recife/Guararapes–Gilberto Freyre International Airport (REC). Upon landing, passengers will proceed through U.S. Customs and Border Protection for immigration and baggage claim. Arrival gates may vary daily, so travelers should follow airport signage and announcements.
Arrival details
- Arrival Gates: Gates vary by flight and day; follow REC Airport signage upon disembarking.
- Immigration: Passengers proceed through U.S. Customs and Border Protection after landing at REC Airport
- Baggage Claim: Located directly after immigration in the arrivals hall of REC Terminal 1.
- Ground Transport: Access to taxis, rideshares, shuttles, and AirTrain REC is available from the arrivals level.
- Processing Time: Allow extra time for immigration and customs during peak arrival hours.
Facilities and Services Offered By Air New Zealand at REC International Airport
Air New Zealand operates from Terminal 1 at REC International Airport, offering a range of facilities and services for a smooth travel experience.
| Medical Assistance | Information Desk |
| Dining and Shopping | REC Airport Special Assistance |
| REC Airport Ground Transport Access | Check-In & Security at REC |
| REC Airport Lounges | Transport Links at REC |
| Currency Exchange at REC | Check-in Services |
| Wi-Fi Access | Flight Information Displays at REC |
| REC Airport Lost & Found Services | Baggage Services |
| REC Luggage Storage | REC Children’s Facilities |
Tips for Passengers Making an Easy Flight Trip with Air New Zealand at the REC Terminal
We provide the following basic advice to Air New Zealand passengers in order to guarantee a stress-free and easy flight from REC Terminal 1:
Flight Status & Schedule Updates at REC Terminal

Passengers are advised to check real-time flight status and gate information at REC Airport monitor screens on the day of travel, as gate assignments can change due to operational needs. Up-to-date schedules and status updates are also available on the Air New Zealand website and mobile app, ensuring travelers stay informed about any delays or changes. Staying aware of these updates helps passengers plan their airport arrival and boarding efficiently for a smooth journey
Baggage Policies & Lost/Delayed Luggage Claims at REC Airport
At REC Airport, Air New Zealand follows standard international baggage policies, allowing passengers to check in luggage based on their fare class and frequent flyer status—typically one to two checked bags for Economy and more for Premium or Business Premier classes. All checked baggage must meet size and weight restrictions, and excess baggage fees apply for overweight or additional items. In the event of lost or delayed luggage, passengers should report the issue immediately at the Air New Zealand baggage services counter located in the arrivals area of REC Terminal 1.
Premium Lounge at REC International Airport for Air New Zealand Travelers

Air New Zealand does not operate its own dedicated premium lounge at REC Airport; however, eligible passengers departing from REC Terminal 1 are granted access to the Lufthansa Business Lounge as part of the Star Alliance network. This lounge is available at REC Airport for those flying in Business Premier, Gold, and Star Alliance Gold members. Located airside after security, the Lufthansa Business Lounge offers a comfortable pre-flight experience, featuring amenities such as complimentary food and beverages, a self-service bar, Wi-Fi, shower facilities, and quiet seating areas.
Ticket Cancellations and Refunds at REC Airport
Passengers flying with Air New Zealand from REC Airport—part of an international journey—are subject to the airline’s standard cancellation and refund policies, governed by fare type, applicable laws, and timing. All tickets can be canceled or managed via Air New Zealand website or app; those booked through travel agents must be handled via the agent. A 24‑hour window allows full refunds if the booking was made at least one week before departure and the cancellation request is made within 24 hours. Refunds are processed within approximately 7 business days for credit card payments and can take up to 20 days for other payment methods.
Hotels near Recife/Guararapes–Gilberto Freyre International Airport (REC)
There are a number of handy hotels with free shuttle service and easy access close to Terminal 1 at Recife/Guararapes–Gilberto Freyre International Airport (REC). Some of the hotels we represent are below in table form:
| Hotel Name | Approx. Distance to REC |
|---|---|
| TWA Hotel at REC Airport | Inside the airport (near T5) |
| Hampton Inn NY–REC | 2.5 km |
| Hilton Garden Inn Queens/REC Airport | 2.8 km |
| Courtyard by Marriott Recife REC Airport | 2.1 km |
| Fairfield Inn & Suites by Marriott REC | 1.9–2.5 km |
| Crowne Plaza / Airport Plaza Hotel | 2.4 km |
| Hyatt Regency REC Airport (Resorts World) | 3.6 km |
Conclusion
Air New Zealand’s operations at Terminal 1 of Recife/Guararapes–Gilberto Freyre International Airport (REC) are designed to provide international travelers. From smooth check-in and efficient security processing to premium lounge access through the Lufthansa Business Lounge, the airline ensures that passengers enjoy a high level of service before and after their flight. REC Terminal 1 offers a variety of passenger-friendly amenities, including dining, shopping, currency exchange, and ground transport connections. Real-time flight status updates, well-organized arrival and departure procedures, and helpful baggage services further contribute to the overall convenience at a REC Airport. For added comfort, travelers can choose from a selection of nearby hotels, many of which offer free shuttle service and are located just a few kilometers from the terminal.
FAQs about Air New Zealand at Recife/Guararapes–Gilberto Freyre International Airport – REC
Which terminal does Air New Zealand use at REC Airport?
What is the check-in time for Air New Zealand flights at REC?
Does Air New Zealand have a lounge at REC?
What is the contact number for Air New Zealand at REC Airport?
What is the Address of Air New Zealand Terminal at REC?
What should I do if my luggage is lost or delayed at REC?
What ground transportation is available from Terminal 1?
Does REC Terminal 1 have facilities for families or special assistance?
Air New Zealand Other Locations
