airBaltic operates its flights from Cibao International Airport (STI), one of the busiest airports in the Dominican Republic, offering travelers a smooth and efficient experience. The airline typically uses Terminal 1 at STI, which is known for its modern facilities, excellent dining options, and a wide range of passenger amenities. Whether you’re flying from Santiago de los Caballeros to other European destinations, airBaltic STI Terminal 1 ensures comfort and convenience through streamlined check-in counters, self-service kiosks, and dedicated customer assistance. Passengers can enjoy duty-free shopping, premium lounges, and fast security procedures, making travel through STI Terminal 1 stress-free.

The terminal features various dining choices, duty-free shopping, and comfortable lounges, ensuring a pleasant wait before departure. Ground transportation options such as taxis, ride-shares, car rentals, and the AirTrain. Whether you are departing or arriving, airBaltic at STI Terminal 1 combines convenience, comfort, and efficiency for a first-rate travel experience.
airBaltic Terminal at STI Airport
airBaltic operates from Terminal 1 at Cibao International Airport (STI), offering passengers a smooth and efficient travel experience. Terminal 1 is known for its modern design, spacious layout, and a wide range of amenities that cater to both domestic and international travelers.
What is the airBaltic STI Terminal Address?
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport (STI) Map
Check All: airBaltic Terminal
How to Contact airBaltic Terminal in STI?
To contact airBaltic at Cibao International Airport (STI), you can reach out to the table that is shown below:
| airBaltic STI Terminal | Terminal 1 |
| Airport Type | International |
| Cibao International Airport Phone Number | +1-877-777-6741 / 1 809-689-8344 |
| Cibao International Airport Address | Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic |
| Airport Name | Cibao International Airport |
| airBaltic Contact Number | +371 6700 6006 |
| Cibao International Airport Code | STI |
| airBaltic Ticket Counter Hours | 24/7 |
| airBaltic Official Website | https://www.airbaltic.com/ |
| Official Youtube | https://www.youtube.com/@airbalticBT |
| Official Twitter | https://x.com/airbaltic |
| Official Facebook | https://www.facebook.com/airBaltic |
| Official Instagram | https://www.instagram.com/airbaltic/ |
Departures Details of Terminal for airBaltic Travelers at STI Airport
Passengers flying with airBaltic from STI Airport will depart from Terminal 1, one of the most modern and passenger-friendly terminals at Cibao International Airport. The airBaltic STI Terminal departure area offers a seamless travel experience, starting with efficient check-in counters and self-service kiosks to save time before your flight. Security screening is well-organized, ensuring quick clearance for passengers. Once through security, travelers can explore a wide selection of restaurants, coffee shops, and duty-free stores within the terminal.
Arrivals Details of Terminal for airBaltic Travelers at STI Airport
Arriving passengers with airBaltic at STI Terminal 1 can expect a hassle-free and organized experience upon landing. The STI Terminal arrivals area features efficient immigration and customs facilities designed to process international passengers quickly. Baggage claim areas are easy to locate, and assistance is available for travelers who may need help with their luggage. Once you have cleared customs, various ground transportation options, including taxis, ride-share services, and the AirTrain.
airBaltic Upgrades the Class at STI Terminal

Travelers flying with airBaltic from STI Terminal 1 can take advantage of the opportunity to upgrade their class for a more comfortable and luxurious journey. The airBaltic STI Terminal provides convenient upgrade options at check-in counters and service desks, allowing passengers to enjoy additional legroom, priority boarding, and exclusive in-flight amenities. Those upgrading to a premium class can also access priority security lanes and premium lounges, offering a relaxing environment before departure.
Travelling with Children and Animals at STI Terminal

Families and pet owners traveling through airBaltic STI Terminal can expect a stress-free and well-supported experience. Cibao International Airport Terminal 1, used by airBaltic, offers a variety of amenities for travelers with children and animals. Parents will find baby-changing facilities, family restrooms, and comfortable waiting areas designed to make traveling with little ones easier. For those flying with pets, the airBaltic STI Terminal provides designated pet relief areas and guidelines to ensure your animals are safe and comfortable before departure.
Services Offered by airBaltic at STI International Airport
airBaltic at Cibao International Airport (STI) offers a wide range of services designed to ensure a smooth and enjoyable travel experience for every passenger.
| STI Airport Lounges | STI Airport Lost & Found Services |
| Transport Links at STI | STI Airport Special Assistance |
| STI Airport Ground Transport Access | Check-In & Security at STI |
| Medical Assistance | Dining and Shopping |
| Currency Exchange at STI | Check-in Services |
| Wi-Fi Access | Flight Information Displays at STI |
| Information Desk | Baggage Services |
Queries Handled by airBaltic for Easy Flight Trip at the STI Terminal
At the airBaltic STI Terminal, passengers can have all their travel-related queries efficiently handled by the airline’s professional ground staff to ensure a smooth and stress-free journey.
airBaltic Flight Status & Schedule Updates at STI Terminal
Passengers traveling with airBaltic from STI Terminal 1 can easily stay informed about their flight status and schedule updates through multiple convenient channels. The airBaltic STI Terminal features real-time flight information displays across the terminal, keeping travelers updated on departures, arrivals, gate changes, and potential delays. Passengers can also check the latest flight schedules online via the airBaltic website or mobile app for instant updates.
Baggage Policies & Lost/Delayed Luggage Claims at STI Airport

The airBaltic STI Terminal provides efficient and passenger-friendly baggage handling services to ensure a smooth travel experience. Travelers can check in their luggage at dedicated counters located in Terminal 1, following airBaltic’s baggage policy for weight and size limits. In the event of lost or delayed baggage, passengers can visit the airBaltic baggage claim desk at STI Airport for immediate assistance. The airline’s staff work promptly to track and deliver missing items to passengers as quickly as possible.
airBaltic Check-in Information at STI Terminal

airBaltic passengers departing from STI Terminal 1 can complete their check-in smoothly through multiple convenient options. The airBaltic STI Terminal provides staffed check-in counters as well as self-service kiosks for quick and easy processing. Online check-in is also available up to 24 hours before departure, allowing passengers to select seats and download boarding passes in advance. Once checked in, travelers can proceed to the designated security screening area and then relax in the terminal’s lounges or dining areas before boarding.
airBaltic Cancellation and Booking at STI Terminal
For passengers needing assistance with ticket booking, modifications, or cancellations, the airBaltic STI Terminal offers a dedicated ticketing counter at Terminal 1. Travelers can purchase new tickets, upgrade their class, or request refunds and itinerary changes directly with airBaltic’s customer service representatives. Whether it’s a last-minute travel adjustment or a new booking, the STI Terminal team provides fast and reliable support.
Conclusion
The airBaltic Cibao International Airport delivers a seamless and comfortable travel experience for passengers flying between Santiago de los Caballeros and other global destinations. With its modern facilities, efficient check-in process, and excellent customer service, the terminal ensures every step of the journey is convenient and enjoyable. From smooth arrivals and departures to premium class upgrades, family-friendly amenities, and pet travel assistance, airBaltic at STI Terminal 1 caters to the diverse needs of all travelers. Passengers can take advantage of a wide range of services, including baggage support, ticketing assistance, Wi-Fi access, dining, and shopping options, all designed to enhance the airport experience.
FAQs about airBaltic at Cibao International Airport – STI
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