All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Chhatrapati Shivaji Maharaj International Airport (BOM) in Mumbai. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA BOM Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

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ANA Terminal at BOM Airport
ANA operates from Terminal 7 at Chhatrapati Shivaji Maharaj International Airport (BOM). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA BOM Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Chhatrapati Shivaji Maharaj International Airport (BOM) in Mumbai. The Complete Address is:
Mumbai, Maharashtra 400099, India
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain BOM, which runs 24/7. If you need help navigating or contacting ANA at BOM, we provide more details like phone numbers, services, or amenities.
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How to Contact ANA Terminal in BOM?
To contact ANA Terminal at Chhatrapati Shivaji Maharaj International Airport (BOM), here’s everything you need:
| ANA BOM Terminal | Terminal 7 |
| Airport Type | International |
| Chhatrapati Shivaji Maharaj International Airport Phone Number | 91 22 6685 1010 |
| Chhatrapati Shivaji Maharaj International Airport Address | Mumbai, Maharashtra 400099, India |
| Airport Name | Chhatrapati Shivaji Maharaj International Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Chhatrapati Shivaji Maharaj International Airport Code | BOM |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Chhatrapati Shivaji Maharaj International Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Chhatrapati Shivaji Maharaj International Airport (BOM) in Mumbai City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service BOM Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Chhatrapati Shivaji Maharaj International Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Chhatrapati Shivaji Maharaj International Airport (BOM) in Mumbai. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at BOM Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain BOM, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Chhatrapati Shivaji Maharaj International Airport Terminal
At ANA’s Terminal 7 at Chhatrapati Shivaji Maharaj International Airport (BOM), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at BOM Airport

Passengers traveling with ANA from BOM Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at BOM.
Baggage Policies & BOM Airport Lost/Delayed Luggage Claims

ANA at BOM International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from BOM, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & BOM Boarding Assistance

Check-in counters for ANA at BOM Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at BOM are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
BOM Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at BOM Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at BOM Terminal 7 for personalized support.
ANA Mileage Club Membership at BOM Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from BOM Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at BOM can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Chhatrapati Shivaji Maharaj International Airport
Passengers flying with ANA from BOM Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through BOM Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s BOM Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in BOM Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within BOM Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside BOM Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in BOM Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from BOM Terminal 7.
Conclusion
ANA ensures a premium travel experience at Chhatrapati Shivaji Maharaj International Airport (BOM), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at BOM Terminal 7.
FAQs on ANA at Chhatrapati Shivaji Maharaj International Airport – BOM
What terminal does ANA use at Chhatrapati Shivaji Maharaj International Airport (BOM)?
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ANA Other Locations
