All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Baltimore/Washington International Thurgood Marshall Airport (BWI) in Baltimore. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA BWI Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

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ANA Terminal at BWI Airport
ANA operates from Terminal 7 at Baltimore/Washington International Thurgood Marshall Airport (BWI). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA BWI Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Baltimore/Washington International Thurgood Marshall Airport (BWI) in Baltimore. The Complete Address is:
7050 Friendship Rd, Baltimore, MD 21240, American States
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain BWI, which runs 24/7. If you need help navigating or contacting ANA at BWI, we provide more details like phone numbers, services, or amenities.
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How to Contact ANA Terminal in BWI?
To contact ANA Terminal at Baltimore/Washington International Thurgood Marshall Airport (BWI), here’s everything you need:
| ANA BWI Terminal | Terminal 7 |
| Airport Type | International |
| Baltimore/Washington International Thurgood Marshall Airport Phone Number | 1 410-859-7111 |
| Baltimore/Washington International Thurgood Marshall Airport Address | 7050 Friendship Rd, Baltimore, MD 21240, American States |
| Airport Name | Baltimore/Washington International Thurgood Marshall Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Baltimore/Washington International Thurgood Marshall Airport Code | BWI |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Baltimore/Washington International Thurgood Marshall Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Baltimore/Washington International Thurgood Marshall Airport (BWI) in Baltimore City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service BWI Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Baltimore/Washington International Thurgood Marshall Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Baltimore/Washington International Thurgood Marshall Airport (BWI) in Baltimore. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at BWI Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain BWI, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Baltimore/Washington International Thurgood Marshall Airport Terminal
At ANA’s Terminal 7 at Baltimore/Washington International Thurgood Marshall Airport (BWI), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at BWI Airport

Passengers traveling with ANA from BWI Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at BWI.
Baggage Policies & BWI Airport Lost/Delayed Luggage Claims

ANA at BWI International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from BWI, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & BWI Boarding Assistance

Check-in counters for ANA at BWI Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at BWI are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
BWI Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at BWI Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at BWI Terminal 7 for personalized support.
ANA Mileage Club Membership at BWI Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from BWI Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at BWI can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Baltimore/Washington International Thurgood Marshall Airport
Passengers flying with ANA from BWI Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through BWI Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s BWI Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in BWI Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within BWI Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside BWI Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in BWI Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from BWI Terminal 7.
Conclusion
ANA ensures a premium travel experience at Baltimore/Washington International Thurgood Marshall Airport (BWI), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at BWI Terminal 7.
FAQs on ANA at Baltimore/Washington International Thurgood Marshall Airport – BWI
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ANA Other Locations
