All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at La Aurora International Airport (GUA) in Guatemala City. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA GUA Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

Table of Contents
ANA Terminal at GUA Airport
ANA operates from Terminal 7 at La Aurora International Airport (GUA). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA GUA Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at La Aurora International Airport (GUA) in Guatemala City. The Complete Address is:
9 Avenida 14-75, Guatemala City 01013, Guatemala
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain GUA, which runs 24/7. If you need help navigating or contacting ANA at GUA, we provide more details like phone numbers, services, or amenities.
View All: ANA Terminal
How to Contact ANA Terminal in GUA?
To contact ANA Terminal at La Aurora International Airport (GUA), here’s everything you need:
| ANA GUA Terminal | Terminal 7 |
| Airport Type | International |
| La Aurora International Airport Phone Number | 502 2321 5000 |
| La Aurora International Airport Address | 9 Avenida 14-75, Guatemala City 01013, Guatemala |
| Airport Name | La Aurora International Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| La Aurora International Airport Code | GUA |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal La Aurora International Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at La Aurora International Airport (GUA) in Guatemala City City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service GUA Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA La Aurora International Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of La Aurora International Airport (GUA) in Guatemala City. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at GUA Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain GUA, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA La Aurora International Airport Terminal
At ANA’s Terminal 7 at La Aurora International Airport (GUA), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at GUA Airport

Passengers traveling with ANA from GUA Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at GUA.
Baggage Policies & GUA Airport Lost/Delayed Luggage Claims

ANA at GUA International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from GUA, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & GUA Boarding Assistance

Check-in counters for ANA at GUA Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at GUA are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
GUA Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at GUA Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at GUA Terminal 7 for personalized support.
ANA Mileage Club Membership at GUA Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from GUA Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at GUA can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA La Aurora International Airport
Passengers flying with ANA from GUA Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through GUA Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s GUA Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in GUA Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within GUA Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside GUA Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in GUA Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from GUA Terminal 7.
Conclusion
ANA ensures a premium travel experience at La Aurora International Airport (GUA), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at GUA Terminal 7.
FAQs on ANA at La Aurora International Airport – GUA
What terminal does ANA use at La Aurora International Airport (GUA)?
What is the ANA GUA Terminal Address?
How can I contact ANA Terminal in GUA?
Where do ANA departures take place at GUA?
Where do ANA arrivals land at GUA Airport?
What facilities are available at ANA GUA Airport Terminal?
What queries are handled at ANA Terminal in GUA?
Is there lounge access for ANA passengers at GUA?
How early should I arrive for ANA flights at GUA?
Does ANA GUA Terminal offer special assistance services?
ANA Other Locations
