All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Hamburg Airport (HAM) in Hamburg. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA HAM Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

Table of Contents
ANA Terminal at HAM Airport
ANA operates from Terminal 7 at Hamburg Airport (HAM). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA HAM Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Hamburg Airport (HAM) in Hamburg. The Complete Address is:
Flughafenstraße 1-3, 22335 Hamburg, Germany
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain HAM, which runs 24/7. If you need help navigating or contacting ANA at HAM, we provide more details like phone numbers, services, or amenities.
View All: ANA Terminal
How to Contact ANA Terminal in HAM?
To contact ANA Terminal at Hamburg Airport (HAM), here’s everything you need:
| ANA HAM Terminal | Terminal 7 |
| Airport Type | International |
| Hamburg Airport Phone Number | 49 40 50750 |
| Hamburg Airport Address | Flughafenstraße 1-3, 22335 Hamburg, Germany |
| Airport Name | Hamburg Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Hamburg Airport Code | HAM |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Hamburg Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Hamburg Airport (HAM) in Hamburg City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service HAM Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Hamburg Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Hamburg Airport (HAM) in Hamburg. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at HAM Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain HAM, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Hamburg Airport Terminal
At ANA’s Terminal 7 at Hamburg Airport (HAM), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at HAM Airport

Passengers traveling with ANA from HAM Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at HAM.
Baggage Policies & HAM Airport Lost/Delayed Luggage Claims

ANA at HAM International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from HAM, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & HAM Boarding Assistance

Check-in counters for ANA at HAM Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at HAM are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
HAM Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at HAM Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at HAM Terminal 7 for personalized support.
ANA Mileage Club Membership at HAM Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from HAM Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at HAM can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Hamburg Airport
Passengers flying with ANA from HAM Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through HAM Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s HAM Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in HAM Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within HAM Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside HAM Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in HAM Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from HAM Terminal 7.
Conclusion
ANA ensures a premium travel experience at Hamburg Airport (HAM), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at HAM Terminal 7.
FAQs on ANA at Hamburg Airport – HAM
What terminal does ANA use at Hamburg Airport (HAM)?
What is the ANA HAM Terminal Address?
How can I contact ANA Terminal in HAM?
Where do ANA departures take place at HAM?
Where do ANA arrivals land at HAM Airport?
What facilities are available at ANA HAM Airport Terminal?
What queries are handled at ANA Terminal in HAM?
Is there lounge access for ANA passengers at HAM?
How early should I arrive for ANA flights at HAM?
Does ANA HAM Terminal offer special assistance services?
ANA Other Locations
