All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Helsinki-Vantaa Airport (HEL) in Helsinki. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA HEL Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

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ANA Terminal at HEL Airport
ANA operates from Terminal 7 at Helsinki-Vantaa Airport (HEL). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA HEL Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Helsinki-Vantaa Airport (HEL) in Helsinki. The Complete Address is:
Lentäjänkuja 1, 01530 Vantaa, Finland
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain HEL, which runs 24/7. If you need help navigating or contacting ANA at HEL, we provide more details like phone numbers, services, or amenities.
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How to Contact ANA Terminal in HEL?
To contact ANA Terminal at Helsinki-Vantaa Airport (HEL), here’s everything you need:
| ANA HEL Terminal | Terminal 7 |
| Airport Type | International |
| Helsinki-Vantaa Airport Phone Number | 358 20 7083000 |
| Helsinki-Vantaa Airport Address | Lentäjänkuja 1, 01530 Vantaa, Finland |
| Airport Name | Helsinki-Vantaa Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Helsinki-Vantaa Airport Code | HEL |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Helsinki-Vantaa Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Helsinki-Vantaa Airport (HEL) in Helsinki City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service HEL Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Helsinki-Vantaa Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Helsinki-Vantaa Airport (HEL) in Helsinki. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at HEL Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain HEL, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Helsinki-Vantaa Airport Terminal
At ANA’s Terminal 7 at Helsinki-Vantaa Airport (HEL), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at HEL Airport

Passengers traveling with ANA from HEL Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at HEL.
Baggage Policies & HEL Airport Lost/Delayed Luggage Claims

ANA at HEL International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from HEL, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & HEL Boarding Assistance

Check-in counters for ANA at HEL Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at HEL are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
HEL Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at HEL Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at HEL Terminal 7 for personalized support.
ANA Mileage Club Membership at HEL Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from HEL Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at HEL can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Helsinki-Vantaa Airport
Passengers flying with ANA from HEL Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through HEL Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s HEL Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in HEL Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within HEL Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside HEL Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in HEL Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from HEL Terminal 7.
Conclusion
ANA ensures a premium travel experience at Helsinki-Vantaa Airport (HEL), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at HEL Terminal 7.
FAQs on ANA at Helsinki-Vantaa Airport – HEL
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ANA Other Locations
