All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Mexico City International Airport (MEX) in Mexico City. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA MEX Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

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ANA Terminal at MEX Airport
ANA operates from Terminal 7 at Mexico City International Airport (MEX). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA MEX Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Mexico City International Airport (MEX) in Mexico City. The Complete Address is:
Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain MEX, which runs 24/7. If you need help navigating or contacting ANA at MEX, we provide more details like phone numbers, services, or amenities.
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How to Contact ANA Terminal in MEX?
To contact ANA Terminal at Mexico City International Airport (MEX), here’s everything you need:
| ANA MEX Terminal | Terminal 7 |
| Airport Type | International |
| Mexico City International Airport Phone Number | 52 55 2482 2400 |
| Mexico City International Airport Address | Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico |
| Airport Name | Mexico City International Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Mexico City International Airport Code | MEX |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Mexico City International Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Mexico City International Airport (MEX) in Mexico City City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service MEX Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Mexico City International Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Mexico City International Airport (MEX) in Mexico City. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at MEX Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain MEX, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Mexico City International Airport Terminal
At ANA’s Terminal 7 at Mexico City International Airport (MEX), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at MEX Airport

Passengers traveling with ANA from MEX Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at MEX.
Baggage Policies & MEX Airport Lost/Delayed Luggage Claims

ANA at MEX International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from MEX, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & MEX Boarding Assistance

Check-in counters for ANA at MEX Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at MEX are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
MEX Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at MEX Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at MEX Terminal 7 for personalized support.
ANA Mileage Club Membership at MEX Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from MEX Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at MEX can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Mexico City International Airport
Passengers flying with ANA from MEX Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through MEX Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s MEX Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in MEX Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within MEX Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside MEX Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in MEX Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from MEX Terminal 7.
Conclusion
ANA ensures a premium travel experience at Mexico City International Airport (MEX), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at MEX Terminal 7.
FAQs on ANA at Mexico City International Airport – MEX
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ANA Other Locations
