All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Munich Airport (MUC) in Munich. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA MUC Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

Table of Contents
ANA Terminal at MUC Airport
ANA operates from Terminal 7 at Munich Airport (MUC). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA MUC Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Munich Airport (MUC) in Munich. The Complete Address is:
Nordallee 25, 85356 München, Germany
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain MUC, which runs 24/7. If you need help navigating or contacting ANA at MUC, we provide more details like phone numbers, services, or amenities.
View All: ANA Terminal
How to Contact ANA Terminal in MUC?
To contact ANA Terminal at Munich Airport (MUC), here’s everything you need:
| ANA MUC Terminal | Terminal 7 |
| Airport Type | International |
| Munich Airport Phone Number | 49 89 97500 |
| Munich Airport Address | Nordallee 25, 85356 München, Germany |
| Airport Name | Munich Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Munich Airport Code | MUC |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Munich Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Munich Airport (MUC) in Munich City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service MUC Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Munich Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Munich Airport (MUC) in Munich. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at MUC Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain MUC, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Munich Airport Terminal
At ANA’s Terminal 7 at Munich Airport (MUC), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at MUC Airport

Passengers traveling with ANA from MUC Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at MUC.
Baggage Policies & MUC Airport Lost/Delayed Luggage Claims

ANA at MUC International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from MUC, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & MUC Boarding Assistance

Check-in counters for ANA at MUC Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at MUC are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
MUC Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at MUC Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at MUC Terminal 7 for personalized support.
ANA Mileage Club Membership at MUC Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from MUC Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at MUC can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Munich Airport
Passengers flying with ANA from MUC Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through MUC Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s MUC Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in MUC Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within MUC Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside MUC Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in MUC Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from MUC Terminal 7.
Conclusion
ANA ensures a premium travel experience at Munich Airport (MUC), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at MUC Terminal 7.
FAQs on ANA at Munich Airport – MUC
What terminal does ANA use at Munich Airport (MUC)?
What is the ANA MUC Terminal Address?
How can I contact ANA Terminal in MUC?
Where do ANA departures take place at MUC?
Where do ANA arrivals land at MUC Airport?
What facilities are available at ANA MUC Airport Terminal?
What queries are handled at ANA Terminal in MUC?
Is there lounge access for ANA passengers at MUC?
How early should I arrive for ANA flights at MUC?
Does ANA MUC Terminal offer special assistance services?
ANA Other Locations
