All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Norfolk International Airport (ORF) in Norfolk. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA ORF Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

Table of Contents
ANA Terminal at ORF Airport
ANA operates from Terminal 7 at Norfolk International Airport (ORF). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA ORF Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Norfolk International Airport (ORF) in Norfolk. The Complete Address is:
2200 Norview Ave, Norfolk, VA 23518, American States
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain ORF, which runs 24/7. If you need help navigating or contacting ANA at ORF, we provide more details like phone numbers, services, or amenities.
View All: ANA Terminal
How to Contact ANA Terminal in ORF?
To contact ANA Terminal at Norfolk International Airport (ORF), here’s everything you need:
| ANA ORF Terminal | Terminal 7 |
| Airport Type | International |
| Norfolk International Airport Phone Number | 1 757-857-3351 |
| Norfolk International Airport Address | 2200 Norview Ave, Norfolk, VA 23518, American States |
| Airport Name | Norfolk International Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Norfolk International Airport Code | ORF |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Norfolk International Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Norfolk International Airport (ORF) in Norfolk City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service ORF Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Norfolk International Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Norfolk International Airport (ORF) in Norfolk. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at ORF Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain ORF, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Norfolk International Airport Terminal
At ANA’s Terminal 7 at Norfolk International Airport (ORF), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at ORF Airport

Passengers traveling with ANA from ORF Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at ORF.
Baggage Policies & ORF Airport Lost/Delayed Luggage Claims

ANA at ORF International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from ORF, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & ORF Boarding Assistance

Check-in counters for ANA at ORF Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at ORF are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
ORF Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at ORF Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at ORF Terminal 7 for personalized support.
ANA Mileage Club Membership at ORF Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from ORF Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at ORF can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Norfolk International Airport
Passengers flying with ANA from ORF Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through ORF Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s ORF Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in ORF Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within ORF Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside ORF Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in ORF Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from ORF Terminal 7.
Conclusion
ANA ensures a premium travel experience at Norfolk International Airport (ORF), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at ORF Terminal 7.
FAQs on ANA at Norfolk International Airport – ORF
What terminal does ANA use at Norfolk International Airport (ORF)?
What is the ANA ORF Terminal Address?
How can I contact ANA Terminal in ORF?
Where do ANA departures take place at ORF?
Where do ANA arrivals land at ORF Airport?
What facilities are available at ANA ORF Airport Terminal?
What queries are handled at ANA Terminal in ORF?
Is there lounge access for ANA passengers at ORF?
How early should I arrive for ANA flights at ORF?
Does ANA ORF Terminal offer special assistance services?
ANA Other Locations
