All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at João Paulo II Airport (PDL) in Ponta Delgada. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA PDL Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

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ANA Terminal at PDL Airport
ANA operates from Terminal 7 at João Paulo II Airport (PDL). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA PDL Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at João Paulo II Airport (PDL) in Ponta Delgada. The Complete Address is:
Nordela, 9500-749 Ponta Delgada, Portugal
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain PDL, which runs 24/7. If you need help navigating or contacting ANA at PDL, we provide more details like phone numbers, services, or amenities.
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How to Contact ANA Terminal in PDL?
To contact ANA Terminal at João Paulo II Airport (PDL), here’s everything you need:
| ANA PDL Terminal | Terminal 7 |
| Airport Type | International |
| João Paulo II Airport Phone Number | 351 296 205 400 |
| João Paulo II Airport Address | Nordela, 9500-749 Ponta Delgada, Portugal |
| Airport Name | João Paulo II Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| João Paulo II Airport Code | PDL |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal João Paulo II Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at João Paulo II Airport (PDL) in Ponta Delgada City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service PDL Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA João Paulo II Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of João Paulo II Airport (PDL) in Ponta Delgada. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at PDL Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain PDL, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA João Paulo II Airport Terminal
At ANA’s Terminal 7 at João Paulo II Airport (PDL), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at PDL Airport

Passengers traveling with ANA from PDL Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at PDL.
Baggage Policies & PDL Airport Lost/Delayed Luggage Claims

ANA at PDL International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from PDL, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & PDL Boarding Assistance

Check-in counters for ANA at PDL Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at PDL are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
PDL Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at PDL Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at PDL Terminal 7 for personalized support.
ANA Mileage Club Membership at PDL Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from PDL Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at PDL can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA João Paulo II Airport
Passengers flying with ANA from PDL Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through PDL Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s PDL Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in PDL Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within PDL Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside PDL Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in PDL Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from PDL Terminal 7.
Conclusion
ANA ensures a premium travel experience at João Paulo II Airport (PDL), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at PDL Terminal 7.
FAQs on ANA at João Paulo II Airport – PDL
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ANA Other Locations
