All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Richmond International Airport (RIC) in Richmond. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA RIC Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

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ANA Terminal at RIC Airport
ANA operates from Terminal 7 at Richmond International Airport (RIC). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA RIC Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Richmond International Airport (RIC) in Richmond. The Complete Address is:
1 Richard E Byrd Terminal Dr, Richmond, VA 23250, American States
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain RIC, which runs 24/7. If you need help navigating or contacting ANA at RIC, we provide more details like phone numbers, services, or amenities.
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How to Contact ANA Terminal in RIC?
To contact ANA Terminal at Richmond International Airport (RIC), here’s everything you need:
| ANA RIC Terminal | Terminal 7 |
| Airport Type | International |
| Richmond International Airport Phone Number | 1 804-226-3000 |
| Richmond International Airport Address | 1 Richard E Byrd Terminal Dr, Richmond, VA 23250, American States |
| Airport Name | Richmond International Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Richmond International Airport Code | RIC |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Richmond International Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Richmond International Airport (RIC) in Richmond City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service RIC Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Richmond International Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Richmond International Airport (RIC) in Richmond. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at RIC Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain RIC, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Richmond International Airport Terminal
At ANA’s Terminal 7 at Richmond International Airport (RIC), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at RIC Airport

Passengers traveling with ANA from RIC Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at RIC.
Baggage Policies & RIC Airport Lost/Delayed Luggage Claims

ANA at RIC International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from RIC, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & RIC Boarding Assistance

Check-in counters for ANA at RIC Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at RIC are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
RIC Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at RIC Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at RIC Terminal 7 for personalized support.
ANA Mileage Club Membership at RIC Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from RIC Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at RIC can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Richmond International Airport
Passengers flying with ANA from RIC Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through RIC Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s RIC Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in RIC Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within RIC Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside RIC Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in RIC Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from RIC Terminal 7.
Conclusion
ANA ensures a premium travel experience at Richmond International Airport (RIC), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at RIC Terminal 7.
FAQs on ANA at Richmond International Airport – RIC
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ANA Other Locations
