Avianca Airlines, one of Latin America’s leading airlines, operates at Gregorio Luperón International Airport (POP) of Terminal 4, providing an excellent travel experience for its passengers. Passengers flying with Avianca Airlines POP Terminal 4, offering efficient check-in counters, spacious waiting areas, and a range of amenities designed to enhance travel comfort. Travelers can enjoy access to numerous restaurants, duty-free shops, and comfortable lounges, making their journey more enjoyable from the moment they arrive at the airport.

POP Terminal 4 is well-equipped with modern technologies, including self-service kiosks and streamlined security processes, providing an efficient travel experience. Additionally, with multiple ground transportation options available at POP, including taxis, buses, and car services, passengers can easily reach their destinations after arriving.
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Avianca Airlines Terminal at POP Airport
Avianca Airlines operates from Terminal 4 at Gregorio Luperón International Airport (POP) in Puerto Plata. Terminal 4 is a modern and spacious hub designed to handle international flights with efficiency and comfort, making it an ideal location for Avianca’s operations.
What is the Avianca Airlines POP Terminal Address?
Carretera Puerto Plata – Navarrete, Puerto Plata 57000, Dominican Republic
Gregorio Luperón International Airport (POP) Map
Check All: Avianca Airlines Terminal
How to Contact Avianca Airlines Terminal in POP Airport?
To contact Avianca Airlines at Gregorio Luperón International Airport (POP), here’s what you need to know:
| Avianca Airlines POP Terminal | Terminal 4 |
| Airport Type | International |
| Gregorio Luperón International Airport Phone Number | +1-877-777-6741 / 1 809-586-0217 |
| Gregorio Luperón International Airport Address | Carretera Puerto Plata – Navarrete, Puerto Plata 57000, Dominican Republic |
| Airport Name | Gregorio Luperón International Airport |
| Avianca Airlines Contact Number | 800-284-2622 |
| Gregorio Luperón International Airport Code | POP |
| Avianca Airlines Ticket Counter Hours | 24/7 |
| Avianca Airlines Official Website | https://www.avianca.com/en/ |
| Official YouTube | https://www.youtube.com/user/aviancachannel |
| Official Twitter | https://x.com/avianca |
| Official Facebook | https://www.facebook.com/aviancaglobal/ |
| Official Instagram | https://www.instagram.com/avianca/ |
Departures Details of Terminal at POP Airport for Avianca Airlines
Avianca Airlines POP Terminal for departures is located in Terminal 4, one of the most advanced and passenger-friendly terminals at Gregorio Luperón International Airport (POP).
Departures Details
- Check-in Counters: Located on Level 4 of POP Terminal 4. Passengers are advised to arrive 3 hours before international departures.
- Security Screening: After check-in, proceed to TSA security checkpoint for international flights.
- Baggage Drop-off: Oversized and regular baggage counters are near the check-in area at POP Terminal 4.
- Transportation to Terminal 4: Accessible via AirTrain POP, taxis, rideshare services, and airport shuttles.
- Flight Status Updates: Check live departure information on the official POP Airport website or the Avianca Airlines app.
Arrivals Details of Terminal at POP Airport for Avianca Airlines
All arriving flights for Avianca Airlines at POP Airport land at Terminal 4, which serves as the official Avianca Airlines POP Terminal for both arrivals and departures. Once landed, passengers are guided through a streamlined immigration and customs process.
Arrivals Details
- Immigration and Customs: All international passengers must clear U.S. Customs and Border Protection (CBP) at POP Terminal 4.
- Baggage Claim: Located on the Arrivals level (Level 1). Look for your flight number on the carousel display.
- Ground Transportation Options: Taxis, rideshare pickup (Uber, Lyft), AirTrain, MTA buses, and car rentals are available outside the arrivals area.
- Lost & Found and Baggage Services: Report missing baggage to Avianca’s baggage service counter near the baggage claim at POP Terminal 4.
Shopping and Dining options at POP Terminal
Travelers flying with Avianca Airlines from POP Terminal 4 can enjoy a wide variety of shopping and dining options before departure. Terminal 4 is one of the busiest and most modern terminals at Gregorio Luperón International Airport, offering an excellent selection of international brands, retail stores, and restaurants. Passengers at the Avianca Airlines POP Terminal can shop at duty-free outlets featuring cosmetics, electronics, perfumes, and fashion.
For dining, Terminal 4 provides a mix of quick bites and sit-down restaurants catering to every taste. Whether you’re craving a gourmet meal, coffee, or a snack before your flight, options such as Shake Shack, Bento Sushi, Le Grand Comptoir, and Starbucks are conveniently located throughout the terminal.
Currency Exchange Service at POP Terminal
For international travelers flying with Avianca Airlines from POP Terminal 4, convenient currency exchange services are available throughout the terminal. As the official Avianca Airlines POP Terminal 4 is fully equipped to handle the needs of global passengers, including multiple currency exchange kiosks operated by Travelex and other financial service providers. These booths are located near check-in areas, security checkpoints, and in the arrivals section, making it easy for both departing and arriving passengers to exchange money quickly and securely.
Services and Facilities Offered By Avianca Airlines at POP International Airport
A range of services are available at Terminal 4 to ensure your travel is as comfortable as possible. Among the general services are the following:
| POP Airport Lounges | Transport Links |
| Dining and Shopping | POP Airport Special Assistance |
| POP Airport Ground Transport Access | Check-In & Security |
| Medical Assistance | Information Desk |
| Currency Exchange | Check-in Services |
| Wi-Fi Access | Flight Information Displays |
| POP Airport Lost & Found Services | Baggage Services |
| POP Luggage Storage | POP Children’s Facilities |
Tips for Passengers for Easy Flight at POP Terminal with Avianca Airlines
For a smooth and stress-free experience at POP Terminal 4 with Avianca Airlines, passengers should follow a few essential tips.
Flight Status & Schedule Updates at POP Terminal

Passengers flying with Avianca Airlines POP Terminal at Gregorio Luperón International Airport can easily stay informed about their flight status and schedule updates. Terminal 4, where Avianca operates, features multiple digital flight information displays throughout the terminal, providing real-time updates on arrivals, departures, delays, and gate changes. For added convenience, travelers can also check their flight status online via the official Avianca website or mobile app, ensuring they receive the latest notifications directly on their devices.
Special Assistance at POP Terminal

Avianca Airlines POP Terminal 4 offers comprehensive special assistance services to support passengers with disabilities, senior travelers, unaccompanied minors, and those needing extra help. To request assistance, it’s recommended to notify Avianca Airlines in advance through their customer service or during booking. Terminal 4 is fully equipped with ramps, elevators, accessible restrooms, and dedicated staff to ensure a comfortable and smooth airport experience for passengers.
Premium Lounges at POP Terminal
At the Avianca Airlines POP Terminal 4, passengers can enjoy access to several premium lounges that provide a relaxing environment before their flights. Avianca’s own VIP lounge offers comfortable seating, complimentary refreshments, Wi-Fi, and business facilities, making it a perfect place to unwind or work. In addition to the Avianca lounge, Terminal 4 houses other airline and third-party lounges accessible through lounge memberships or day passes.
Parking Facilities at POP Terminal
Convenient parking facilities are available at POP Terminal 4, the official Avianca Airlines POP Terminal, to accommodate travelers driving to the airport. The terminal offers both short-term and long-term parking options within close proximity, including on-site parking garages and surface lots. These parking areas feature well-lit, secure spaces with easy access to Terminal 4 via pedestrian walkways and shuttle services. Travelers can pre-book parking spots online to save time and ensure availability.
Conclusion
Avianca Airlines at POP Terminal 4 ensures a smooth, convenient, and comfortable experience for both international and domestic passengers. As one of the most modern terminals at Gregorio Luperón International Airport, Terminal 4 offers a wide range of services and facilities tailored to meet every traveler’s needs—from efficient check-in and security processes to diverse dining, shopping, and lounge options. Passengers benefit from real-time flight status updates, secure parking facilities, reliable special assistance services, and well-organized arrivals and departures procedures.
FAQs about Avianca Airlines at Gregorio Luperón International Airport – POP
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