Azores Airlines operates out of Terminal 1 at Cibao International Airport, ensuring travelers enjoy a modern, efficient, and well-equipped terminal. Azores Airlines Cibao International Airport Terminal ensures that passengers can expect a smooth and hassle-free check-in process. With dedicated counters and an efficient boarding procedure, travelers can get through the airport with minimal wait times. Travelers flying with Azores Airlines STI Terminal will find a range of premium services and amenities to enhance their airport experience. Enjoy a variety of dining options, from fast casual eateries to sit-down restaurants, offering a range of cuisines. For those seeking relaxation before their flight, Terminal 1 offers comfortable lounges where passengers can unwind.

Table of Contents
Azores Airlines Terminal at STI International Airport
Azores Airlines operates out of Terminal 1 at Cibao International Airport (STI), offering a convenient and streamlined experience for passengers traveling to the Azores.
What is the Azores Airlines STI Terminal Address?
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport (STI) Map
Check All: Azores Airlines Terminal
How to Contact Azores Airlines at STI International Airport?
We provide a contact information at below for reaching out to Azores Airlines at Cibao International Airport, complete with their designated terminal.
| Azores Airlines STI Terminal | Terminal 1 |
| Airport Type | International |
| Cibao International Airport Phone Number | +1-877-777-6741 / 1 809-689-8344 |
| Cibao International Airport Address | Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic |
| Airport Name | Cibao International Airport |
| Azores Airlines Contact Number | +351 296 209 720 |
| Cibao International Airport Code | STI |
| Azores Airlines Ticket Counter Hours | 24/7 |
| Azores Airlines Official Website | https://www.azoresairlines.pt/en |
| Official Youtube | https://www.youtube.com/c/azoresairlinesofficial |
| Official Twitter | https://x.com/_AzoresAirlines |
| Official Facebook | https://www.facebook.com/SATAAzoresAirlinesOfficial |
| Official Instagram | https://www.instagram.com/sataazoresairlines_official/ |
Departures Details of Terminal and Gates for Azores Airlines Travelers at STI Airport

Passengers flying with Azores Airlines at STI Terminal will depart from Terminal 1, one of the busiest international terminals at STI Airport. Terminal 1 is known for its efficient layout, comfortable waiting areas, and a wide range of amenities, including restaurants, shops, lounges, and Wi-Fi access.
Departure Process for Azores Airlines
- Check-in: Arrive at least 3 hours before departure for international flights.
- Security: STI Terminal 1 offers centralized security screening for all airlines.
- Concourse & Levels: STI Terminal 1 features a single concourse with four levels, including designated areas for check-in, security, and boarding
- Gate Access at STI: The terminal includes 13 gates, and Azores Airlines typically uses gates within this range. Gate assignments may vary,
Arrivals Details of Terminal and Gates for Azores Airlines Travelers at STI Airport
Passengers arriving on Azores Airlines at STI Terminal will be welcomed through Terminal 1, which is equipped to handle international arrivals with efficiency and comfort.
Arrivals Process for Azores Airlines
- Customs & Immigration: International arrivals are processed through U.S. Customs and Border Protection located within Terminal 1.
- Gate Assignments: While gate numbers may vary, all Azores Airlines arrivals are directed to gates within STI Terminal 1’s 13-gate layout.
- Baggage Claim: Located on the lower level of STI Terminal 1.
- Ground Transportation: Taxis, ride-shares, and AirTrain STI are easily accessible from the arrivals area.
Shopping and Dining Options at STI Terminal
Travelers flying with Azores Airlines at STI Terminal can indulge in a wide array of shopping and dining experiences. Terminal 1 is home to luxury boutiques, duty-free stores, and travel essentials outlets, making last-minute purchases a breeze. Whether you’re craving gourmet meals, quick bites, or international cuisine, the terminal offers diverse dining options to satisfy every palate.
Premium Lounge for Azores Airlines Passengers at STI Terminal
Azores Airlines at STI Terminal (Terminal 1) does not have its own exclusive lounge, but eligible travelers can access premium lounges through partner agreements or qualifying frequent flyer status. Passengers flying in business class or holding Oneworld alliance status may gain entry to partner lounges, located within Terminal 1. These lounges offer a range of premium amenities, including complimentary food and beverages, high-speed Wi-Fi, comfortable seating, business facilities, and shower areas that providing a relaxing and comfortable space before boarding international flights to the Azores.
Parking Options for Azores Airlines at Terminal 1
Convenient parking is a key part of the travel experience with Azores Airlines at STI Terminal. Terminal 1 offers short-term and long-term parking solutions, including accessible lots and streamlined pick-up zones. Travelers can opt for the nearby short-term parking for quick drop-offs or utilize Lot 9 at Lefferts Boulevard for extended stays. With STI’s efficient AirTrain service connecting parking areas to the terminal, reaching your Azores Airlines flight is both hassle-free and time-saving.
Services and Facilities Offered By Azores Airlines at STI International Airport
Azores Airlines at STI Terminal provides a suite of customer‑oriented services and terminal facilities to make your journey more comfortable. Operating out of Terminal 1 at STI Airport passengers can expect the following offerings:
| Medical Assistance | Check-in Services |
| Wi-Fi Access | STI Airport Special Assistance |
| STI Airport Ground Transport Access | Check-In & Security at STI |
| Dining and Shopping | Baggage Services |
| Currency Exchange at STI | Information Desk |
| STI Airport Lounges | Flight Information Displays at STI |
| STI Airport Lost & Found Services | Transport Links at STI |
| STI Luggage Storage | STI Children’s Facilities |
Queries Handled by Azores Airlines STI Terminal to Provide Stress-Free Journeys
Azores Airlines at STI Terminal is dedicated to providing a stress-free journey by efficiently handling a wide range of passenger queries. From flight reservations, ticket changes, and baggage allowances to special assistance requests, etc.
Baggage Policies & Lost/Delayed Luggage Claims at STI Airport
Travelers flying with Azores Airlines at STI Terminal should familiarize themselves with the airline’s baggage policies. Azores Airlines typically allows passengers to check in one or two bags depending on the fare class, with specific weight and size limits. In case of lost or delayed baggage, passengers can file a claim directly at the baggage service desk in Terminal 1 or contact Azores Airlines customer support.
Flight Status & Schedule Updates at STI Terminal

Staying informed about your flight status is crucial for hassle-free travel with Azores Airlines at STI Terminal. STI Airport’s Terminal 1 offers multiple digital display boards providing real-time flight updates, including gate changes, delays, and cancellations. Additionally, passengers can check live flight status and schedule updates via the Azores Airlines official website or mobile app. The airline’s customer service counters and airport information desks in Terminal 1 are also available to assist with any flight-related queries.
Special Assistance at STI Terminal for Azores Airlines Travelers
Azores Airlines at STI Terminal is committed to providing accessible travel for all passengers. Terminal 1 offers a range of special assistance services, including wheelchair support, priority boarding, and help for visually or hearing-impaired travelers. Passengers requiring assistance should notify Azores Airlines at least 48 hours before departure to ensure proper arrangements.
Smoking Areas at STI Terminal for Azores Airlines Travelers
While STI Airport maintains a smoke-free policy inside its terminals, designated smoking areas are available outside Terminal 1 for passengers flying with Azores Airlines at STI Terminal. These outdoor zones are clearly marked and located near the arrivals and departures entrances. Travelers are advised to use these areas responsibly and adhere to posted regulations to maintain a clean and safe environment.
Conclusion
Flying with Azores Airlines at STI Terminal (Terminal 1) offers a seamless, comfortable, and passenger-friendly experience from start to finish. With modern check-in counters, efficient boarding procedures, and helpful customer service staff, travelers can enjoy stress-free departures and smooth arrivals. Terminal 1 provides a full range of premium services, including diverse dining and shopping options, accessible transportation, and helpful amenities like currency exchange, Wi-Fi, and special assistance for passengers with reduced mobility.
FAQs about Azores Airlines at Cibao International Airport – STI
What terminal is Azores Airlines at STI Airport?
What is the Azores Airlines STI terminal address?
Terminal 1, Cibao International Airport, Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic.
How do I contact Azores Airlines at STI Airport?
Is there a lounge available for Azores Airlines passengers at STI?
What should I do if my baggage is lost or delayed at STI?
What transportation options are available to/from STI Terminal 1?
Azores Airlines Other Locations
