Bangkok Airways operates from José Martí International Airport (HAV) at Terminal 4, providing travelers with a seamless connection experience through its partner airlines and global network. The Bangkok Airways HAV Terminal 4 is designed for comfort and convenience, offering easy access to lounges, dining areas, duty-free shopping, and transportation options. Whether traveling to Asia or connecting through Havana, passengers can expect exceptional service. At HAV Airport, Bangkok Airways passengers can enjoy world-class amenities, efficient check-in services, and smooth transfers to connecting flights. For current terminal assignments, flight schedules, and check-in details, travelers should visit the official Bangkok Airways or HAV Airport websites before departure.

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Bangkok Airways Terminal at HAV Airport
The Bangkok Airways at José Martí International Airport (HAV) Terminal 4 offers passengers a smooth and convenient travel experience through its partner airline connections and world-class airport facilities.
What is the Bangkok Airways HAV Terminal Address?
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
Check All: Bangkok Airways Terminal
How to Get in Touch with Bangkok Airways at HAV Airport?
There are following Contact Details of Bangkok Airways Terminal at HAV International Airport:
| Bangkok Airways HAV Terminal | Terminal 4 |
| Airport Type | International |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| Bangkok Airways Contact Number | 1-866-226-4565 |
| José Martí International Airport Code | HAV |
| Bangkok Airways Ticket Counter Hours | 24/7 |
| Bangkok Airways Official Website | https://www.bangkokair.com/ |
| Official YouTube | https://www.youtube.com/@FlyBangkokAir |
| Official Twitter | https://x.com/bangkok_airways |
| Official Facebook | https://www.facebook.com/FlyBangkokAir/ |
| Official Instagram | https://www.instagram.com/bangkokairways/ |
Departures Details of Bangkok Airways Terminal at HAV Airport
Passengers flying with Bangkok Airways HAV Terminal can expect a smooth and efficient departure process through the designated Terminal 4 at José Martí International Airport (HAV). Travelers are advised to arrive at least three hours before their scheduled international departure to allow enough time for security screening and boarding. The Bangkok Airways Terminal at HAV Airport offers a range of convenient amenities for departing travelers, including self-service kiosks, baggage drop counters, comfortable waiting areas, and access to airport lounges for premium passengers.
Arrivals Details of Bangkok Airways Terminal at HAV Airport
For arriving passengers, the Bangkok Airways HAV Terminal ensures a comfortable and well-organized experience. Travelers connecting from Bangkok Airways flights will arrive at the designated Terminal 4 equipped with modern immigration and customs facilities. The HAV Airport provides efficient baggage claim areas, currency exchange counters, and convenient ground transportation options, including taxis, AirTrain, and shuttle services to other terminals or destinations across Havana. The terminal’s clean and spacious arrival halls make the immigration process smooth, while digital flight information displays help passengers stay informed.
Bangkok Airways Special Assistance at HAV Terminal

The Bangkok Airways HAV Terminal 4 is fully equipped to provide special assistance and accessibility services to ensure a comfortable and convenient journey for all passengers. Travelers with reduced mobility, elderly passengers, or those requiring medical or wheelchair support can request personalized assistance when booking their tickets or upon arrival at José Martí International Airport (HAV). The HAV Airport offers dedicated staff to help with check-in, security screening, boarding, and baggage collection, ensuring a smooth travel experience from start to finish.
Bangkok Airways Lounges at HAV Terminal

The Bangkok Airways HAV Terminal offers access to a selection of premium airport lounges where travelers can relax and enjoy a peaceful environment before their flight. While Bangkok Airways does not operate its own lounge at HAV, passengers flying through its partner airlines can enjoy exclusive access to affiliated lounges within the terminal. These lounges provide a luxurious atmosphere with comfortable seating, complimentary snacks and beverages, Wi-Fi connectivity, charging stations, and entertainment options. Business-class travelers and Bangkok Airways’ Blue Ribbon Club members can take advantage of lounge privileges to unwind, work, or refresh before departure.
Facilities by Bangkok Airways at HAV International Airport
The Bangkok Airways at José Martí International Airport (HAV) offers a range of modern facilities and services designed to provide passengers with comfort, convenience, and a seamless travel experience.
- Clear Signage & Staff Assistance
- Bangkok Lounge at HAV Airport
- Baggage Claim
- Free Wi-Fi
- Customs & Immigration Services
- Dining Options
- Retail Shops at HAV Airport
- Check-in Counters
- HAV Airport Transportation Connections
- HAV Airport Charging Stations
- HAV Airport Lost and Found
Queries Handled by Bangkok Airways at José Martí International Airport
The Bangkok Airways HAV Terminal at José Martí International Airport (HAV) efficiently handles a wide range of passenger queries to ensure a smooth and hassle-free travel experience.
Baggage Policies & Lost/Delayed Luggage Claims at HAV Terminal

The Bangkok Airways HAV Terminal provides efficient and passenger-friendly baggage services to ensure smooth handling of all luggage-related matters. Passengers flying with Bangkok Airways from José Martí International Airport (HAV) should adhere to the airline’s baggage allowance policies, which vary depending on travel class and destination. Clear signage and staff assistance are available to guide travelers through baggage check-in and claim areas. In the event of lost, delayed, or damaged luggage, passengers can report their issue at the designated Baggage Services Desk located in the arrivals area of the Bangkok Airways Terminal at HAV Airport.
Flight Status & Schedule Updates at Bangkok Airways HAV Terminal

Passengers traveling through the Bangkok Airways HAV Terminal can easily stay informed about their flight schedules and real-time status updates. The terminal is equipped with multiple digital display boards showing departure and arrival times, along with gate numbers and delay notifications. Travelers can also check the Bangkok Airways official website or mobile app for instant flight updates, including changes to connecting flights and gate information.
Check-in & Boarding Assistance at Bangkok Airways HAV Terminal

The Bangkok Airways HAV Terminal offers convenient and efficient check-in and boarding services designed for a stress-free travel experience. Passengers can complete their check-in either online before arriving at the airport or at the airline’s designated check-in counters located in the terminal. Self-service kiosks are also available for faster processing. For travelers with special needs, elderly passengers, or families with children, personalized boarding assistance is provided to ensure comfort and ease. The HAV Airport maintains clear signage and organized boarding zones to help passengers move smoothly from security checks to their gates.
Parking Facilities at HAV Terminal
The Bangkok Airways HAV Terminal offers convenient parking facilities for passengers and visitors. Multiple parking options are available at José Martí International Airport, including short-term, long-term, and premium parking areas located close to the terminal. Shuttle services and the AirTrain provide easy connections between parking lots and the Bangkok Airways Terminal at HAV Airport, ensuring travelers reach their check-in area quickly. Passengers can pre-book parking spaces online for added convenience and cost savings.
Conclusion
The Bangkok Airways José Martí International Airport Terminal 4 at delivers a seamless and comfortable travel experience for all passengers through its world-class facilities, partner airline connections, and customer-oriented services. From efficient check-in and boarding assistance to convenient baggage handling, premium lounges, and comprehensive special assistance for travelers with unique needs, every detail is designed to ensure smooth transit and exceptional comfort. The terminal’s modern amenities—such as free Wi-Fi, dining and retail options, customs and immigration services, and clear signage—enhance convenience at every stage of the journey.
FAQs on Bangkok Airways at José Martí International Airport – HAV
Which terminal does Bangkok Airways use at HAV Airport?
Where is the Bangkok Airways HAV Terminal located?
What are the contact details for Bangkok Airways at HAV Airport?
What facilities are available at Bangkok Airways HAV Terminal 4?
How early should I arrive at HAV Terminal 4 for a Bangkok Airways flight?
What should I do if my luggage is lost or delayed at HAV?
What ground transportation options are available from HAV Terminal 4?
Bangkok Airways Other Locations
