What is the EVA Air Cancellation Policy 2026?

Unexpected scenarios can arise at any time. Sometimes, these circumstances are beyond the control of a passenger and even the airline. As a result, a person is compelled to revoke the existing booking. This is where a passenger will need to know the EVA Air cancellation policy 2026. Understanding the latest terms and rules will help a flyer stay ready for any unforeseen event. Additionally, they will also be able to make better decisions and manage their travel finances efficiently. Lastly, anyone who is traveling with EVA Air should discover the cancellation process, cancellation fees, refund policy, and other relevant aspects beforehand.

An Overview of EVA Air

Eva Air is a prominent and reliable carrier of Taiwan. Currently, the airline is offering passenger flight services to more than 40 destinations within and outside the country. The airline is committed to offering safe, comfortable, and convenient air journeys. EVA Air is also known for its exceptional services and customer-centric policies. Talking about the EVA Air cancel flight policy, it is designed keeping the precise passengers’ needs and cabin classes chosen. Ultimately, the airline offers everything that is needed for a comfortable and positive travel experience.

Category	Policy Details
EVA Air 24-Hour Risk-Free	Full refund if canceled within 24 hours of booking (must be ≥7 days before flight)
Refundable Tickets	Full refund anytime before departure
Non-Refundable Tickets	Taxes refunded OR travel credit issued
Award Tickets	Mileage redeposit with fee
EVA Air Same-Day Changes	Permitted if seats available
EVA Air No-Show	Entire ticket forfeited

Why Should Every Passenger Learn about the EVA Air Cancellation Policy 2026?

Understanding the cancellation policy of EVA Air while or before booking a ticket is mandatory. Doing so will mitigate the potential financial losses along with the stress that is linked to unexpected circumstances. Apart from this, it comes with several benefits, including the ones listed below:

Financial savings

• Understanding the cancellation fees of EVA Air will allow a passenger to compare the different flight options and decide on the one that suits their specific travel needs and, of course, their budget. This is specifically useful when a flyer anticipates changes to their travel plans.
• By knowing the cancellation policy, passengers will also go through the refund rules. These include the rules for partial and full refunds and refunds for cancellations made within 24 hours of the purchase. Lastly, it will help passengers get familiar with the refund rules based on the different fares.
• In some cases, passengers think that if they miss a flight without any information, they will receive a refund. However, this is not true. Such issues will be considered as a no-show. This means the airline will not refund any amount and will charge 100% of the airfare as a cancellation fee.

Increased control and flexibility

• When a passenger knows the rules of flexible, refundable, and non-refundable fares, they will be in a better position to choose the best with their specific risk tolerance and travel needs. For instance, if they have definite plans and are low on budget, they can go with the non-refundable fares.
• By understanding the implications attached to flight ticket cancellations, they will be empowered to make an informed choice about whether to change, cancel, or retain the original booking with EVA Air.
• The flight cancellation policy EVA Air is quite flexible and helps travelers to stay prepared for any unexpected event. These include sudden health issues, medical emergencies, and other reasons that cause changes in their travel plans.

Manage disruption and stress

• If a passenger knows every aspect of the cancellation policy of EVA Air, they will be able to reduce the uncertainty and stress linked with the disruptions to their travel plans.
• EVA Air has mentioned the passengers’ rights in its cancellation policy. This means when someone reads the policy, they will get to know about the compensation and additional benefits provided for delayed and cancelled flights.
• A traveler will be in a better place to plan their travel after reading the cancellation policy of the carrier. This is because they are familiar with the potential disruptions and possible consequences.

Make a wise choice while booking tickets with EVA Air

• Everyone loves to save money while traveling. By going through the cancellation policy, one can learn about the applicable cancellation and refund charges, along with other penalties, to decide which fare is most favorable for them.
• Passengers can also opt for travel insurance. The insurance plan should be chosen keeping the coverage for cancellation fees and additional benefits provided.
• In some rare cases, EVA Air may provide discounted fares on its flight cancellations. After collecting the essential details of the policy will let the fliers grab those opportunities.

EVA Air Flight Cancellation Policy: Basic Rules and Keys

The cancellation policy EVA Air is designed to help passengers revoke their booking when travel plans do not go as per the expectations. There can be any reason for cancelling the booking. Some of these are listed here:

• Medical emergency
• Health issues
• Sudden death of a close family member or ticketed passenger
• Severe illness of an immediate family member or ticketed passenger
• Changed official plans
• The passenger is no longer willing to travel

No matter what the reasons are for the cancellation, the precise revocation rules will apply. Here are some key rules of the EVA Air cancellation policy 2026:

• Passengers can cancel the tickets at any time, but before the scheduled departure time.
• Such cancellations will incur a fee.
• The applicable cancellation fee will depend on the cabin class, fare type, and travel destination chosen.
• However, the airline will only offer a refund to the eligible refundable fares.
• For non-refundable fares, the airline may give travel points or vouchers for future bookings.
• When a cancellation is made due to a medical condition, the airline may offer a refund.
• To receive refunds, one will need to submit the necessary medical documents.
• The airline also has a specific policy that gives a risk-free window to cancel tickets for free.
• During this period, passengers can cancel refundable and non-refundable fares.
• When passengers do not cancel their tickets and fail to board their flights, the condition will be addressed as a no-show.
• For no-shows, the airline is not responsible for offering any compensation or refund.
• Cancellation policy and rules may not apply to group bookings and discounted fares.

Note: The cancellation policy and its rules are subject to change at any time. So, it is better to check the rules on the official site and avoid any misinterpretation.

What are the EVA Air Cancellation Rules for Refundable and Non-Refundable Fares?

Just like any other leading carrier, EVA Air offers different types of fares. However, they are generally categorized into refundable and non-refundable fares. Therefore, passengers are advised to go through the cancellation policy for EVA Air focused on these fares. Below are some details:

• Refundable fares: As the name suggests, refundable fares can be cancelled and claimed for a refund. However, the refund value is influenced by some factors like cabin class, fare, time, and reason for cancellation, and so on. Remember that refundable fares are a little expensive, but refunds are assured. So, they are ideal for those who have uncertain travel plans.
• Non-refundable fares: These fares are budget-friendly, but passengers will not get any refund upon cancellations. Always remember that EVA Air non-refundable fares are perfect for those who have certain travel plans. Besides, connect with the airline to learn more about the non-refundable fares before revocation.

What is the Timeline for EVA Air Ticket Cancellation?

As per the EVA Air cancellation policy 2026, there is a specific period during which revocation is allowed for the fares purchased. Check out the following to learn more:

• If a passenger wants to save on the cancellation, even for their non-refundable fares, they must cancel the tickets within 24 hours of the booking.
• Beyond the grace period, a flyer is advised to cancel their booking at any cost at least 1 hour before the scheduled departure.
• Any cancellation made after the EVA Air flight departure, no refund will be offered.

What is the Procedure for Cancelling EVA Air Bookings?

As per the EVA Air cancel policy, travelers are offered different modes for revocation. Depending on precise requirements and additional support, one can choose from the following:

Via website

• Go to the official website of EVA Air.

• Find and click on the MANAGE YOUR TRIP option.
• Provide the booking reference code and the last name of the passenger.
• Enter the CAPTCHA to sign in.

• Follow further on-screen prompts to cancel the booking.
• Pay the applicable fee (if any).
• Once the process is completed, a confirmation will be sent via email.

NOTE: Online cancellations are not allowed for the partially used tickets, group bookings, and reservations made through a third-party booking platform.

At the reservation center

• Passengers can also head to the nearest reservation center of Eva Air.
• Get in touch with an EVA executive.
• Discuss the reason for cancelling the ticket.
• Tell them about whether there is a group booking, an award ticket, or a partially used ticket that needs cancellation.
• Share the booking reference number and passenger details.
• They will verify everything provided before proceeding with the cancellation request.
• Once the cancellation process is done, they will send a confirmation notice to the passenger’s registered email ID.

What is EVA Air Cancellation Policy 24 Hours?

The EVA Air 24-hour cancellation policy is curated to offer maximum peace of mind and flexibility to the passengers. While utilizing it, passengers must know the following:

• With this cancellation policy, fliers will get a risk-free window of 24 hours after the booking.
• During this grace period, one can cancel tickets without paying a fee.
• The policy applies to all fares, refundable and non-refundable.
• However, the bookings should be at least 7 or more days before the scheduled departure.

Talking about the benefits, EVA Air’s 24-hour cancellation policy comes with many. Below are some prominent ones that a flyer will get through this special revocation policy and its rules:

• When a traveler changes their mind right after the booking, they can quickly revoke the booking without any penalty. This empowers the passengers to make a wise choice as per their travel plans and needs.
• In case a flyer has made a mistake while booking, which cannot be reversed, such as a reservation on the wrong date, they can instantly cancel their booking at zero cancellation fee.
• 24-hour cancellation policy of EVA Air provides passengers with a sturdy safety net so that they can have some extra time to decide on their travel plans. This offers a profound sense of safety and reduces stress.

How to Cancel EVA Air Tickets within 24 Hours?

Cancelling a booking as per the EVA Air cancellation policy 24 hours is not just easy but quick and direct. Again, the cancellation can be done in many ways. These are the options available:

Via website or mobile app

• Go to the official website of EVA Air.
• Or, open the mobile app of EVA Air.
• Find and select the MANAGE YOUR TRIP option.
• Enter the booking reference number and passenger name.
• Now, explore the bookings and click on the one that needs to be cancelled.
• Remember, no cancellation fee will be applicable.
• Once the process is completed, EVA Air will send a confirmation.

Via customer support

• Find and dial the customer support number of EVA Air.
• An executive will be allocated after following the IVR instructions.
• They will ask for the booking and passenger details.
• Provide them with the same.
• They will check everything and proceed with the cancellation.
• Revocation within the grace period is free.
• However, the airline will send a confirmation after the completion of the process.

At the EVA Air office

• When the above methods do not work, find the address of the nearest EVA Air office.
• It could be a ticketing, airport, or sales office.
• This is a suitable method if a passenger has enough time before the closing of the risk-free window.
• An EVA Air representative will connect to address the issue.
• They will verify every detail related to the booking.
• Once they are satisfied, they will confirm the cancellation by sending an email.

At the office of a travel agent

• If bookings are made through a third-party website or travel agent, the cancellation should be made through the same mode.
• The cancellation policy may be different.
• Kindly go through the cancellation policy of the concerned travel agency or platform beforehand.

What is the EVA Air Cancellation Fee?

There is no predefined amount that is charged by the airline as a cancellation fee. Instead, it is affected by several factors, such as the fare type and the time of cancelling the flight. Below are details about the factors that influence the EVA Air cancellation fee:

Influence of the Cabin Classes on Cancellation Fee
Cabin Classes	Impact on Cancellation Fee
First Class	Significant
Business Class	Substantial
Premium Economy	Higher
Economy	Moderate

Influence of the ‘Time of the Cancellation’ on Cancellation Fee
Cancellation Time	Impact on Cancellation Fee
Last-minute	Excessing higher
Mid-booking	High
Early but after 24 hours of the booking	Lower
Within 24 hours of the booking	Zero

Influence of the ‘Fare Type’ on Cancellation Fee
Type of Fares	Impact on Cancellation Fee
Refundable	Minimal to no fee
Non-refundable	Higher fee and no refunds

How to Save or Manage Cancellation Fees?

There are many effective ways, as per the EVA Air cancellation policy 2026 to save or manage the cancellation fee. Some of them have been listed below:

• First and foremost, always review the terms and conditions of the fare type chosen. This will help a flyer get familiar with the related cancellation policy.
• Since there is no predetermined cancellation fee, it is advised to contact the airline and its customer support to get accurate details regarding the applicable charges.
• Always opt for a travel insurance that provides coverage for the cancellation fees and other additional charges. It is a great way to manage the cancellation fees.
• To avoid cancellation fees, it is always a great idea to book a ticket in a higher travel class or get a refundable fare.
• Passengers can also make the best use of the risk-free window (within 24 hours of the purchase) to cancel their refundable and non-refundable tickets for free.
• A traveler should finalize their travel plans as soon as possible. This will help them decide whether they want to travel or revoke their booking.

Pro Tip: Every ticket consists of the specific terms & conditions and more like a roadmap to cancellation fees and the cancellation process. So, go through every term to make an informed decision.

EVA Air Flight Cancelled Policy: What is it?

Not all cancellations are caused by reasons from the passenger’s end. Sometimes, EVA Air cancels flights for certain reasons. However, to protect the rights of fliers, there is a special EVA Air cancel flight policy. Before knowing the rights, look at the following to learn about the reasons that led to EVA Air canceling its flight:

• Wars
• Strikes
• Political instability
• Travel restrictions
• Air traffic control instructions
• Unfavorable flying conditions
• Mechanical issues in the planes
• Maintenance of the aircraft
• Shortage of adequate and trained staff

What are the Rights of Passengers if EVA Air Cancels the Flights?

When something unexpected happens, like the cancellation of flights by EVA Air, the airline offers various solutions so that passengers can have a positive experience. Here are the details:

• Rebooking: The airline offers easy rebooking on the next available flight for the same route. The objective of this solution is to help passengers reach their destinations quickly and easily.
  • The airline automatically rebooks the tickets.
  • In case a passenger needs any additional support or has specific preferences, they can contact the EVA Air representative.

• Travel credit or refunds: Based on the specific fare type and cabin class chosen by the passenger, the airline may either offer a full refund or simply travel points or credits. The same can be used for future bookings.
  • Passengers can submit a refund request if they do not like the schedule of the automatic rebooking.
  • When a traveler has non-refundable fares, they can ask for travel credits.

• Compensation: A traveler might be eligible for additional compensation, such as meals, snacks, and accommodations. However, it is better to inquire about the same or thoroughly read the EVA Air cancellation policy 2026.
  • The eligibility to get additional compensation will depend on the fare type chosen by passengers.
  • Fliers are advised to connect with an EVA Air representative to know more about the compensation and related aspects.

What is the EVA Air No-Show Policy?

A passenger who is not cancelling the booking nor boarding the flights will be tagged as a no-show. Please keep in mind that passengers will be charged a fee upon requesting a refund or ticket reissuance. However, the no-show fee comes with certain rules and regulations. These include the following:

• The airline will charge a no-show fee for the flights operated and managed by EVA UNI Air. However, the tickets should start with the number 695/525.
• Chartered flights managed by EVA Air are excluded from the no-show policy and fee.
• The no-show fees will vary from one fare type to another.
• Fliers are advised to go through the official website or the nearest EVA Air office for details.

How to Pay the EVA Air No-Show Penalty?

EVA Air offers various options to pay the applicable no-show fee. One can choose from the following as per their comfort and ease:

Online method

• The easiest and direct method for paying the no-show fee is via the mobile app or official website.
• Browse through the same and reach the MANAGE YOUR TRIP option.
• Use the login credentials to access the bookings.
• Go to the NO SHOW and follow the on-screen steps.
• Select the one that has a no-show penalty.
• Pay the applicable amount to complete the process.

At the EVA Air office

• When at the airport, passengers are advised to connect with an EVA representative as soon as possible.
• Request a booking or a refund.
• If the fare is eligible, the representative will initiate the process.
• However, a no-show fee will be paid by the fliers at that time.

NOTE: When tickets are booked through a travel agent, passengers must contact them regarding the no-show policy and applicable fee.

What is the Refund Policy of EVA Air?

Besides the EVA Air cancellation policy 2026, passengers should also learn more about the refund policy. This policy is designed to help fliers get a refund upon cancelling the eligible fares. However, it comes with certain rules and restrictions. These include the following:

• Passengers can cancel their booking at any time, but at least 1 hour before the scheduled departure.
• When a booking is cancelled by the passengers, they will need to submit a refund request within the given period.
•  The refund policy of EVA Air is only applicable when the bookings are made through the official website, mobile app, or other official platforms.
• Third-party bookings should be cancelled and refunds requested on the same platforms. The refund policy of those service providers may slightly vary.
• The airline processes the refund inquiries and applications as on the number of tickets purchased.
• This means passengers will need to cancel multiple bookings one by one.
• An EMD or electronic miscellaneous document number will be needed when a passenger is requesting refunds for ancillary services, like excess baggage fees.
• When a refund is requested due to the flights being cancelled by the airline, the applicable refunds should be made under the following option: ‘Refund Request for Extraordinary Events or Flight/Add-on Service Irregularities’.

Remember: All refund requests are processed as per the precise policies of EVA Air. Moreover, the original payment method is used by them to issue the refunds.

What are the EVA Air Refund Surcharges?

There is no specific refund surcharge, but it is applied while submitting a refund request. Keep in mind that these applicable charges are typically imposed by the airport authorities and the government. Hence, these are refundable if not used. It is applicable to refundable and non-refundable fares. Get in touch to learn more.

How Much Time Does EVA Air Take to Complete the Refunds?

Fliers should get familiar with the time taken by EVA Air. As per the EVA Air cancellation policy 2026, here are the details:

• EVA Air takes up to 20 business days after receiving the request to credit the refunds.
• When tickets are purchased via credit cards, it will take around 7 business days.

How to Request a Refund for an EVA Air Ticket?

Requesting refunds for an EVA Air ticket is quite easy. Here are the details regarding the refund request options:

• Firstly, passengers can go to the official website of EVA Air.
• Click on the page option PLAN & BOOK/BOOK ONLINE.
• Find and select the REFUND APPLICATION/ENQUIRY.
• Follow further on-screen prompts to complete the process.
• If tickets are purchased offline, contact the customer support of EVA Air via phone calls or at the airport/ticketing office.
• For third-party purchases, the same platform or agency should be contacted for refunds.

Check Here: Oman Air Cancellation Policy

Final Takeaways,

EVA Air is committed to offering clear and adequate solutions when a flight is cancelled. Besides, passengers can revoke their bookings if they face unexpected and unavoidable circumstances and request a refund. To find out more about the EVA Air cancellation policy 2026, connect with the airline’s customer support to adjust the plans.

FAQs on EVA Air Cancellation Policy 2026