When planning air travel with Saudi Arabia Airlines, most travelers are concerned about the unexpected changes. This means that certain unavoidable circumstances can occur, necessitating the cancellation of a flight booking. Thankfully, Saudi Airlines Cancellation Policy 2026 and related rules ensure passengers’ peace of mind. However, one should follow every rule and regulation mentioned in this policy to avoid or reduce the cancellation fee. In addition to this, one should also explore details regarding the refund policy and several other aspects. Knowing these will help fliers plan their journeys well and stay prepared for every unexpected event.

Saudi Airlines Cancellation Policy

Table of Contents

Overview of Saudi Airlines Cancellation Policy 2026

Saudia Airlines offers flexible cancellation options depending on the fare type, booking method, and timing of cancellation. Saudi Airlines Cancellation Policy 2026 is designed to accommodate both domestic and international travelers with varying ticket conditions.

CategoryPolicy Details
24-Hour Free CancellationFull refund if canceled within 24 hours of booking (if booked at least 7 days before departure).
Refundable TicketsFull or partial refund based on fare rules; administrative fees may apply.
Non-Refundable TicketsNo cash refund, but may receive travel credit (minus cancellation fees).
Cancellation FeesVaries by fare type, route, and timing (higher fees for last-minute cancellations).
Flight Cancellation by SaudiaFree rebooking or full refund if the airline cancels or significantly delays the flight.
COVID-19/Flexible PoliciesWaived change/cancellation fees for select bookings (check latest updates).
How to CancelOnline via “Manage Booking,” Saudia call center, or at airport ticket offices.

Saudi Airlines Cancellation Policy 24 Hours: A Quick Look

The Saudi Airlines 24-hour cancellation policy is the most convenient feature available for passengers. This is designed to help passengers cancel their booking within the risk-free period of 24 hours after the booking. In simple terms, a 24-hour cancellation policy gives fliers the benefit to revoke their booking for free within 24 hours of the reservation. However, some important points of this policy have been mentioned below:

  • This policy is applicable to refundable as well as non-refundable fares.
  • Passengers can terminate their reservation for free during this period, irrespective of the fare type chosen.
  • One can use the official website or mobile app of Saudi Airlines to revoke their bookings.
  • When cancellations are made within 24 hours of the booking, a full refund will be given by the airline.
  • The airline may take up to 7 business days to complete the refund process.
  • Passengers will get the refunds in the original form of the payment used for the booking.
  • When bookings are made via third-party platforms or travel agents, 24-hour cancellation should be made by contacting the same.
  • Keep in mind that this policy does not apply to group bookings and promotional tickets.
  • One can also contact the airline’s customer care to learn more about the 24-hour cancellation policy and related aspects.

Flight Cancellation Policy Saudi Airlines: A Brief Synopsis

Saudi Airlines flight cancellation policy allows passengers to reverse their bookings even after 24 hours of booking. While utilizing this flight cancel policy, travelers will need to keep the following pointers:

  • Passengers can use this policy even after missing the risk-free window of 24 hours after booking.
  • Such cancellations will incur a certain fee or penalty.
  • This policy is applicable to refundable and non-refundable tickets.
  • However, refundable tickets will be eligible for a refund.
  • Non-refundable ticket holders may get travel vouchers for future bookings.
  • The cancellation fees depend on different factors, like travel class chosen, travel destination, reason for cancellation, and time of ticket cancellation.
  • Saudi Airlines may refund the full amount in special cases.
  • In case of a medical emergency, sudden death of the passenger or his/her close family member, and so on, full refunds may be provided.
  • To claim the same, one will need to submit the necessary medical documents.
  • No refund will be offered when passengers fail to board the flight without informing the airline.
  • Such cases will be addressed as per the no-show policy of Saudi Airlines.
  • All cancellations will be allowed online and offline, depending on the convenience and ease of the passengers.

Saudia Airlines: Domestic vs. International Flights Cancellation Policy

Always review your fare conditions before booking. Domestic flights offer more flexibility and lower fees, while international flights require more planning and may incur higher costs for changes or cancellations. Whether you’re flying across Saudi Arabia or Globally, Saudia Airlines provides tailored services for both domestic and international travelers.

FeatureDomestic FlightsInternational Flights
DestinationsWithin Saudi Arabia (e.g., Riyadh, Jeddah)Global cities across Asia, Europe, Africa, etc.
Fare FlexibilityLimited fare types, fewer premium optionsMore fare families with flexible rebooking/refund
Refund FeesLower (e.g., SAR 94.5–147 for Guest Class)Higher (e.g., SAR 250–1000 depending on class)
No-Show PenaltiesTypically 50% of coupon value25% of unused coupon value
Seat ComfortGenerous legroom even in economyEnhanced comfort on long-haul aircraft
In-Flight ServicesBasic snacks and beveragesFull meals, entertainment, and amenities
Check-In RequirementsFaster, less documentationPassport, visa, and customs checks required
Minimum Connection Time2 hours recommended3 hours or more for visa holders

Saudi Airlines Refundable vs. Non-Refundable Tickets: What You Need to Know

Before booking, always review the fare conditions carefully. If your plans are flexible or uncertain, a Saudi Airlines refundable ticket may be worth the extra cost. For budget-conscious travelers with fixed schedules, Saudi Airlines non-refundable fares offer savings—but with less wiggle room.

FeatureRefundable TicketNon-Refundable Ticket
Refund EligibilityEligible for full or partial refundGenerally not eligible for cash refund
Cancellation FeesMay apply depending on fare rulesDeducted from travel credit (if offered)
Refund MethodOriginal payment methodTravel credit or tax refund only
FlexibilityHigh – ideal for uncertain travel plansLow – best for fixed travel schedules
Upgrade PotentialHigher chance of upgradesLower priority for upgrades
CostMore expensiveBudget-friendly

What is the Cancellation Process of Saudi Arabia Airlines?

Saudi Arabia Airlines offers different solutions in terms of flight cancellations. It is advised to cancel tickets as early as possible if a passenger wants to avoid the cancellation fees or penalties. The Saudi Airlines cancel policy is quite straightforward. This gives the following methods for the flight cancellation:

Saudi Arabia Airlines Cancellation Via Website
Saudi Airlines Cancellation Policy
  • Go to the MANAGE BOOKINGS.
  • Sign in by using the booking reference code and the last name of the passenger.
  • Choose the booking that needs cancellation.
Saudi Airlines Cancellation Policy
  • Click on the CANCEL and REFUND option.
  • Pay the applicable cancellation fee.
  • When the process is done, a confirmation email will be sent.
  • The refund will also be processed at the same time.
  • The refund amount will be credited within 7 working days.

Note: The same steps can also be followed through the official mobile application of Saudi Arabia Airlines to cancel the bookings.

Ticket Cancellation Via Phone Calls
  • This method is quite useful to revoke the bookings as per the cancellation policy Saudi Airlines.
  • Just find and dial the relevant number of the airline.
  • Follow the IVR requests to connect with an executive.
  • Once they are connected, provide the necessary booking and related details.
  • They will assess everything and initiate the process.
  • Before that, fliers will need to pay the cancellation fee, if applicable.
  • Saudi Airlines executive will also initiate the refunds for eligible fares.
  • Upon the successful cancellation, passengers will receive a confirmation email.
Saudi Airlines Ticket Cancellation At the Airport/Ticketing Office
  • When additional support is needed, this method is quite ideal.
  • Go to the nearest ticketing or airport office of Saudi Airlines.
  • Connect with a representative to discuss the concern.
  • Upon providing the necessary booking details, they will start the cancellation process.
  • When eligible, the refund process will also be initiated simultaneously.
  • Once the process is completed successfully, a confirmation email will be shared by the airline.

What is the Saudi Airlines Ticket Cancellation Fee?

There is no fixed fee for revoking a journey. Hence, fliers must note down the following important points for a better understanding:

  • The cancellation fee usually depends on factors like cabin class, fare type, route, cancellation time, and more.
  • Zero cancellation fee is charged for cancellations made within 24 hours of the booking.
  • The charges for group bookings and promotional tickets may be different.
  • Early cancellations may incur a lower fee.
  • Any cancellation that is done close to the departure may have a higher cancellation fee.

Important: Always contact the customer care team of Saudi Airlines to learn more about the cancellation fee and related aspects.

Saudi Airlines Flight Cancelled Policy: An Overview

Many times, passengers will experience the inconvenience caused by the cancelled flights. These will lead to missed connections, extra expenses, and lost time. Thankfully, the special Saudi Airlines cancellation policy 2026 is there to cover the following consequences:

  • Security concerns
  • Air traffic control issues and restrictions
  • Technical issues
  • Adverse flying conditions
  • Government policies
  • Travel restrictions
  • Other unexpected circumstances

When one of these issues occurs, Saudi Airlines has the rules that cover the passengers’ rights. These include the following:

  • Alternate booking in the next available flight.
  • Accommodation if the alternate flight is several hours away.
  • Re-route through other transportation modes.
  • Quick cancellations with full refunds.
  • Additional compensation according to the flight’s length and other factors.

What to do in Case of the Saudi Airlines Cancelled Flights?

There are various things a passenger can do or steps they can take to minimize all disruptions. Some of these include the ones mentioned below:

  • Always check the status of the Saudi Airlines before stepping out.
  • This can be done online or by dialing the customer care number.
  • If the status shows the cancelled flight, get in touch with the carrier immediately for rebooking or a refund.
  • The re-route option can also be chosen to reach the destination through train, bus, or other modes.

What is the Refund Policy of the Saudia Arabia?

Getting familiar with the refund policy of the Saudi Airlines is necessary, specifically when a passenger is traveling with uncertain travel plans. This will help them know their eligibility to receive refunds for their tickets. Here are some important pointers to keep in mind:

  • Only refundable tickets are eligible for refunds.
  • A full refund is available for those who revoke the bookings within 24 hours of the reservation.
  • Non-refundable tickets may receive travel vouchers upon cancellation.
  • The refund will depend on the fare type, fare rules, time of revocation, and reason for cancellation.
  • No refund will be released if the tickets are cancelled after departure.
  • The airline may take up to 7 business days to process a refund.

How to Submit a Request for a Saudi Airlines Cancellation Refund?

After Saudi Airlines cancellation policy 2026, one must be aware of the ways to submit the refund request. With this carrier, different methods are available for this purpose. Below are some details:

  • For quick and direct refund request submission, passengers can go to the official website of the Saudi Airlines.
  • Click on MY TRIPS to cancel and request a refund for the booking.
  • Fliers can head to the nearest sales or ticketing office to submit the refund request in person.
  • When a refund is initiated, the cancellation fee (if any) will automatically be deducted.
  • Passengers can also call the customer support number to submit a refund request.

Note: Tickets purchased through MasterCard, VISA, Check, SPAN, SADAD, or cash will be eligible for refunds.

Special Circumstances in Saudia Flight Cancellations

Saudi Airlines (Saudia) recognizes that certain events may disrupt travel plans beyond a passenger’s control. In such cases, the airline offers flexible cancellation and refund options, depending on the nature of the disruption.

Special CircumstanceSaudia PolicyRequired DocumentationPassenger Entitlements
Weather/Natural DisastersFlight canceled by Saudia due to bad weather/force majeureN/AFree rebooking or full refund; meal/hotel vouchers if delayed overnight
Medical EmergencyPassenger unable to fly due to health issuesValid medical certificate (English/Arabic)Fee waiver possible; travel credit or partial refund
Visa RejectionFlight canceled due to denied Saudi visaOfficial visa rejection letterFull refund (refundable tickets) or travel credit (non-refundable)
Hajj/Umrah CancellationsPilgrimage-related flight disruptionsProof of visa denial or Hajj/Umrah permit issuesPriority rebooking or full refund
Military OrdersSudden deployment or duty changesOfficial military ordersFee waiver; flexible rebooking/refund
Bereavement/Family EmergencyDeath in immediate familyDeath certificate (translated if needed)Case-by-case fee waiver; rescheduling options
Saudia-Initiated CancellationFlight canceled due to operational/crew issuesN/ACompensation (if airline’s fault) + rebooking/refund
Missed Connection Due to Saudia DelayMissed onward flight because of Saudia delay/cancelOriginal boarding passAutomatic rebooking on next available flight; meals/accommodation if needed
Political Unrest/Security ThreatsFlight canceled due to safety concernsN/AFull refund or rebooking without fees
Travel Insurance ClaimsCanceled flight covered by insuranceInsurance policy + cancellation proofReimbursement per insurer’s terms (varies by provider)

Saudia Group Bookings & Alfursan Cancellation Policy

Alfursan is Saudia’s frequent flyer program, and members enjoy exclusive cancellation options and Group bookings—typically involving 10 or more passengers and have special cancellation rules that differ from individual tickets.

CategoryGroup Bookings (10+ passengers)Alfursan Loyalty Bookings
Cancellation DeadlineMinimum 7 days before departure for partial refundSame as ticket type (varies by fare class)
Cancellation FeesHigher fees apply (typically 25-50% of ticket value)Standard fees waived for Platinum/Gold members
Refund EligibilityPartial refunds only (after fees deducted)Award tickets: Miles redeposited (fee may apply)
Name ChangesAllowed for 3+ passengers with documentationNot permitted for award tickets
Special WaiversCase-by-case for official delegationsElite members get fee waivers during disruptions
ProcessMust contact Saudia Group Department (+966 9200 11233)Online via “Manage Booking” or Alfursan call center
Reissue PolicyNew tickets required for changesFree reissue for Platinum members
Visa Rejection CasesFull refund with official denial letterMiles redeposited with 15% penalty fee
COVID-19 PoliciesFlexible rescheduling with reduced feesExtended validity for expired miles
DocumentationRequires group coordinator authorizationAlfursan account verification needed

Check Here: Qatar Airways Cancellation Policy

Finally,

Saudi Airlines cancellation policy 2026 is quite clear as it helps passengers cancel their booking easily. It comes with a risk-free period where free cancellations are allowed within 24 hours of the booking. For such cancellations, full refunds will be offered. Besides, the airline provides compensation in some special cases. To learn more, fliers are advised to connect with the aviation experts of this carrier.

FAQs on Saudi Airlines Cancellation Policy 2026
What is the Saudi Airlines 24-hour cancellation policy?

Saudi Airlines allows passengers to cancel their booking within 24 hours of purchase for a full refund, provided the flight is booked at least 7 days before departure.

Are Saudi Airlines tickets refundable?

Refundable tickets are eligible for full or partial refunds based on fare rules, while non-refundable tickets may only offer travel credit or tax refunds.

How much is the cancellation fee for Saudi Airlines?

Cancellation fees vary depending on the fare type, route, and timing. Domestic flights may incur fees from SAR 90–147, while international flights can range from SAR 250–1000.

How long does it take to receive a refund from Saudi Airlines?

Refunds are typically processed within 7 to 20 business days, depending on your payment method and bank policies.

What happens if I miss my Saudi Airlines flight?

If you don’t cancel in advance, you may be charged a no-show penalty, which can be up to 50% of the ticket value for domestic flights.

Can I cancel a Saudi Airlines international flight?

Yes, international flights can be canceled, but they may have stricter fare conditions and higher cancellation fees compared to domestic flights.

Does Saudi Airlines offer refunds for group bookings?

Group bookings may have different cancellation rules. It’s best to contact Saudi Airlines directly for refund eligibility and fees.

Can Alfursan members cancel and refund tickets online?

Yes, Alfursan loyalty members can manage cancellations and refunds through their profile under the “My Trips” section.

How much is the Saudia cancellation fee?

The Saudi Airlines cancellation fee varies by fare type, route, and timing—last-minute cancellations usually incur higher charges.

What if Saudi Airlines cancels my flight?

If Saudia cancels or delays your flight significantly, you’re entitled to a free rebooking or full refund.

Does Saudia offer waivers for flight cancellations?

During disruptions (like COVID-19), Saudia may waive change/cancellation fees—check their flexible travel policy for updates.

Can I change my Saudia flight instead of canceling?

Yes, you can modify your booking (fees may apply). Some fares allow free changes within 24 hours.

What happens if I cancel a non-refundable Saudia ticket?

You’ll typically receive a travel voucher (minus fees) for future use instead of a cash refund.

How long does a Saudia refund take?

Refunds usually process in 7–20 business days, depending on your bank or payment method.

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