Travelers flying with Cayman Airways from Acapulco will depart from General Juan N. Álvarez International Airport (ACA) at Terminal 1. Cayman Airways ACA Terminal 1, offering a convenient and comfortable connection to the Cayman Islands. Passengers can enjoy a variety of amenities including duty-free shopping, diverse dining options, currency exchange, and free Wi-Fi.

Terminal 1 is one of ACA’s major international terminals, offering a smooth travel experience for passengers heading to the Cayman Islands. Whether you’re visiting for leisure or business, flying out of ACA’s Terminal 1 ensures your trip starts off with convenience and comfort. For updated flight schedules, gate information, or baggage services, always check directly with Cayman Airways or the official ACA Airport website before your travel date.
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Cayman Airways Terminal at ACA Airport
Cayman Airways operates from Terminal 1 at General Juan N. Álvarez International Airport (ACA) in Acapulco. Terminal 1 is a major international terminal known for its modern amenities, efficient check-in process, and wide range of dining and shopping options.
What is the Cayman Airways ACA Terminal Address?
Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico
General Juan N. Álvarez International Airport (ACA) Map
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How to Contact Cayman Airways Terminal in ACA Airport?
Here, we show all the details related to the Cayman Airways ACA Terminal, from Phone Number to address, Social Media links, etc., that provide a stress-free experience to passengers.
| Cayman Airways ACA Terminal | Terminal 1 |
| Airport Type | International |
| General Juan N. Álvarez International Airport Phone Number | +1-877-777-6741 / 52 744 446 5690 |
| General Juan N. Álvarez International Airport Address | Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico |
| Airport Name | General Juan N. Álvarez International Airport |
| Cayman Airways Contact Number | 800-422-9626 |
| General Juan N. Álvarez International Airport Code | ACA |
| Cayman Airways Ticket Counter Hours | 24/7 |
| Cayman Airways Official Website | https://www.caymanairways.com/ |
| Official YouTube | https://www.youtube.com/user/CaymanAirwaysLtd |
| Official Twitter | https://x.com/caymanairways |
| Official Facebook | https://www.facebook.com/CaymanAirways |
| Official Instagram | https://www.instagram.com/caymanairways/ |
Departures Details of Terminal for Cayman Airways Travelers at ACA Airport
All Cayman Airways departures from ACA Airport operate out of Terminal 1. This terminal handles several international carriers and is well-equipped with modern services to ensure a comfortable departure experience.
Departure Details
- Check-In Counters at ACA: Located on the main level of ACA Terminal 1.
- Security Checkpoint: Standard TSA security located near the entrance.
- Recommended Arrival Time: 3 hours before international departure at ACA Terminal.
- Boarding Gates: Assigned at check-in; displayed on monitors throughout the terminal.
Arrivals Details of Terminal for Cayman Airways Travelers at ACA Airport
Cayman Airways arrivals at ACA Airport also utilize Terminal 1. Whether you’re arriving from the Cayman Islands or another international destination served by the airline, all flights land at this terminal.
Arrivals Details
- Customs & Immigration: Located on the lower level of ACA Terminal 1.
- Baggage Claim: Clearly marked near the customs area at ACA Terminal.
- Ground Transportation: Easily accessible just outside the terminal – includes taxis, ride-shares (Uber, Lyft), and AirTrain connections to other terminals and NYC transit systems.
Seat Upgrade and Cancellation at ACA Airport
When flying from ACA Airport, understanding the seat upgrade and cancellation policies can make your travel experience much smoother. Many airlines, including those operating from the Cayman Airways ACA Terminal, offer various options for passengers to upgrade their seats for added comfort. These upgrades can often be purchased online during booking or at the airport, subject to availability. It’s important to review the specific airline’s cancellation policies before booking, as these rules vary widely. Some tickets are refundable or allow changes with minimal fees, while others may have stricter restrictions. Understanding these policies ahead of time helps prevent unexpected charges and ensures you have the flexibility you need for your travel plans.
Travelling with Pets at ACA Airport
Travelling with pets at ACA Airport is becoming more convenient as the airport offers pet-friendly facilities and clear guidelines to ensure the comfort and safety of your furry companions. If you are flying out of the Cayman Airways ACA Terminal, be sure to check the airline’s specific requirements for pet travel, including crate size, health certifications, and documentation. ACA Airport also provides designated pet relief areas, making it easier for travelers to manage their pets before boarding.
Services Offered By Cayman Airways at ACA International Airport
Here’s a comprehensive list of services offered by Cayman Airways at ACA International Airport (Terminal 1):
| ACA Pet Relief Areas | Transport Links |
| Dining and Shopping | ACA Airport Special Assistance |
| ACA Airport Ground Transport Access | ACA Security Checkpoints |
| Medical Assistance at ACA | Information Desk at ACA |
| Currency Exchange and ATMs | Check-in Services |
| Wi-Fi Access | Flight Information Displays |
| ACA Lost and Found Services | Baggage Handling at ACA |
| ACA Luggage Storage | ACA Children’s Facilities |
Queries Handled by Cayman Airways for Easy Flight Trip at ACA Terminal
Cayman Airways at ACA (Terminal 1) handles a full range of flight‑trip support to help passengers travel easily. Their services include ticket booking or reservation changes, check‑in and boarding, baggage handling, etc.
Flight Status & Schedule Updates at ACA Terminal

When traveling with Cayman Airways ACA Terminal, staying updated on your flight status and schedule is crucial for a smooth travel experience. Passengers can easily check real-time flight updates through the Cayman Airways website, mobile app, or by contacting airport staff directly at ACA Terminal 1. Whether it’s a delay, cancellation, or gate change, timely notifications help you plan ahead and avoid unnecessary stress.
Baggage Claims and Assistance at ACA Airport

At the Cayman Airways ACA Terminal, baggage services are streamlined to ensure fast and efficient handling of your luggage. If you experience lost, delayed, or damaged baggage, the airline’s dedicated baggage claim desk at Terminal 1 is available to assist you. The staff will help you file a report and track your baggage until it is returned. For travelers with special items or oversized luggage, Cayman Airways provides guidance on proper check-in procedures and baggage limits.
Special Services for Cayman Airways Travelers at ACA Terminal
Cayman Airways ACA Terminal offers a range of special services to enhance the comfort and accessibility of your journey. From wheelchair assistance and priority boarding to support for elderly travelers and families with young children, the airline ensures all passengers receive personalized care. If you require medical assistance, language support, or help navigating ACA Terminal 1, it’s recommended to inform the airline in advance.
Hotels near at ACA Terminal 1
For travelers flying with Cayman Airways ACA Terminal, several convenient hotel options are located within a short distance from Terminal 1. Popular nearby accommodations include the TWA Hotel, located directly at ACA, as well as Hilton Acapulco ACA Airport, Hampton Inn ACA, and Courtyard by Marriott ACA Airport. These hotels offer free airport shuttles, comfortable rooms, and flexible check-in times, perfect for layovers or early morning flights.
Conclusion
The Cayman Airways ACA Terminal guarantees a smooth and cozy trip from Acapulco to the Cayman Islands. ACA International Airport’s Terminal 1 is fully furnished with all the amenities travelers require, including quick check-in desks, real-time flight information, easily accessible baggage handling, and committed customer service. To make your trip smooth, Cayman Airways provides individualized services for passengers that need special help, have pets, or are looking for seat upgrades. In addition, the terminal offers free Wi-Fi, dining options, retail, currency exchange, and hotel accommodations in the vicinity, making it a perfect hub for international travel.
FAQs about Cayman Airways at General Juan N. Álvarez International Airport – ACA
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