Ethiopian Airlines flies out of ROC Terminal 7, offers a smooth and convenient travel experience for passengers. Ethiopian Airlines Greater Rochester International Airport Terminal 7, provides an efficient and comfortable departure and arrival process for both business and leisure travelers. ROC’s Terminal 7 is one of the airport’s busiest international terminals, offering modern facilities and services tailored to meet the needs of international travelers. With dedicated check-in counters, security screenings, and an array of airport amenities, Ethiopian Airlines ensures passengers enjoy a stress-free experience from the moment they arrive at the terminal. Ethiopian Airlines ROC Terminal is well-connected to ground transportation options, ensuring a smooth transition between the airport and your final destination.

Table of Contents
Ethiopian Airlines Terminal at ROC International Airport
Ethiopian Airlines operates out of Terminal 7 at Greater Rochester International Airport (ROC), providing passengers with a seamless travel experience. Terminal 7 is one of the most modern and busiest international terminals at ROC, offering a wide range of services and amenities to ensure a comfortable journey for travelers.
What is the Ethiopian Airlines ROC Terminal Address?
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport (ROC) Map
Check All: Ethiopian Airlines Terminal
How to Contact Ethiopian Airlines at ROC International Airport?
You can reach Ethiopian Airlines at Greater Rochester International Airport (ROC) through the following contact details and location info:
| Ethiopian Airlines ROC Terminal | Terminal 7 |
| Airport Type | International |
| Greater Rochester International Airport Phone Number | +1-877-777-6741 / 1 585-753-7000 |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Airport Name | Greater Rochester International Airport |
| Ethiopian Airlines Contact Number | 800-445-2733 |
| Greater Rochester International Airport Code | ROC |
| Ethiopian Airlines Ticket Counter Hours | 24/7 |
| Ethiopian Airlines Official Website | https://www.ethiopianairlines.com/us/ |
| Official Youtube | https://www.youtube.com/@ethiopianairlines-8638 |
| Official Twitter | https://x.com/flyethiopian |
| Official Facebook | https://www.facebook.com/ethiopianairlines/ |
| Official Instagram | https://www.instagram.com/fly.ethiopian/ |
Ethiopian Airlines Departures Details of Terminal at ROC International Airport
Ethiopian Airlines operates from Terminal 7 at Greater Rochester International Airport (ROC), providing passengers with an efficient and seamless departure experience. Passengers flying with Ethiopian Airlines should arrive at least 3 hours before their international flight departure to allow ample time for check-in, baggage handling, security screening, and other pre-flight procedures. The airport provides clear signage and helpful staff to guide you toward the correct gate. Ethiopian Airlines typically operates from gates within Terminal 7, which is known for its efficient layout, easy-to-navigate concourses, and comfortable waiting areas.
Ethiopian Airlines Arrivals Details of Terminal at ROC International Airport
Ethiopian Airlines passengers arriving at ROC International Airport will be greeted at Terminal 7, which is specifically designed to handle international arrivals efficiently. Upon arrival, passengers disembark from their flight and proceed to U.S. Customs and Border Protection for processing. The customs area in Terminal 7 is equipped to handle high passenger volumes, ensuring a smooth and quick process. Once through customs, passengers can proceed to the baggage claim area located on the lower level of Terminal 7 to collect their checked luggage. The baggage claim area is well-marked, and there are staff members available to assist with any issues related to delayed or lost baggage.
Currency Exchange for Ethiopian Airlines Travelers at ROC Airport
Traveling internationally often requires foreign currency, and Ethiopian Airlines passengers at ROC Airport can conveniently access currency exchange services in Terminal 7. The terminal is equipped with several currency exchange counters, offering competitive exchange rates and a variety of foreign currencies, including Ethiopian Birr, to accommodate passengers flying to and from Ethiopia. These services are located in easy-to-find areas within the terminal, ensuring that passengers can quickly exchange currency before or after their flight
Waiting Areas for Ethiopian Airlines Travelers at ROC Airport
Ethiopian Airlines passengers at ROC Airport, waiting areas are designed to provide comfort and convenience while waiting for your flight. Terminal 7, where Ethiopian Airlines operates, offers spacious and modern waiting areas that feature ample seating and plenty of amenities to make your time at the airport as comfortable as possible. Ethiopian Airlines at ROC Terminal ensures that passengers have access to various seating options, including quiet zones for relaxation and charging stations to power up your devices.
Services and Facilities at ROC International Airport
A range of customer-focused services and terminal amenities are offered by Ethiopian Airlines at ROC Terminal to enhance your travel experience. The following services are available to travelers at ROC Airport, operating out of Terminal 7:
| Medical Assistance | Check-in Services |
| Wi-Fi Access | ROC Airport Special Assistance |
| ROC Airport Ground Transport Access | Check-In & Security at ROC |
| Dining and Shopping | Baggage Services |
| Currency Exchange at ROC | Information Desk |
| ROC Airport Lounges | Flight Information Displays at ROC |
| ROC Airport Lost & Found Services | Transport Links at ROC |
| ROC Luggage Storage | ROC Children’s Facilities |
Advice by Ethiopian Airlines at ROC Terminal to Provide Stress-Free Journeys
Ethiopian Airlines at ROC Terminal aims to provide a stress-free journey for passengers by offering a range of helpful tips to ensure a smooth airport experience.
Check-in Process at ROC Airport

Ethiopian Airlines at ROC Airport provides a smooth and efficient check-in process for passengers flying from Terminal 7. Passengers can conveniently check in at dedicated Ethiopian Airlines counters, where helpful staff are available to assist with ticketing, baggage check, and any other travel-related inquiries. For added convenience, Ethiopian Airlines offers online check-in through their website and mobile app, allowing passengers to complete the check-in process from the comfort of their homes or hotels.
Unaccompanied Minors of Ethiopian Airlines at ROC Terminal
Ethiopian Airlines is committed to providing a safe and secure travel experience for unaccompanied minors at ROC Airport. For children traveling alone, Ethiopian Airlines offers dedicated unaccompanied minor services to ensure their comfort and safety from check-in to arrival. Parents or guardians are required to fill out an unaccompanied minor form in advance and ensure all necessary documentation is provided.
Baggage Claims and Assistance at ROC Airport
In the unfortunate event that your baggage is delayed or misplaced, Ethiopian Airlines at ROC Airport provides efficient baggage claim and assistance services. Upon arrival at ROC Terminal 7, passengers should proceed to the baggage claim area located on the lower level. Ethiopian Airlines staff is available to assist passengers with retrieving their luggage and resolving any issues with lost or delayed baggage. For baggage-related concerns, passengers can approach the Ethiopian Airlines baggage service desk at the terminal.
Flight Status & Schedule Updates at ROC Terminal

Ethiopian Airlines at ROC Airport makes it easy for passengers to check their flight status and schedule updates by providing multiple options. Throughout ROC Airport Terminal 7, you’ll find digital flight information boards displaying real-time updates on departure times, gate assignments, and any potential delays or cancellations. These boards are conveniently located near the check-in counters and throughout the terminal. Additionally, passengers can check live flight status on the Ethiopian Airlines website or through their mobile app for the most up-to-date information regarding their flight.
Conclusion
Ethiopian Airlines at ROC Terminal 7 offers a seamless and customer-centric travel experience, ensuring that both business and leisure passengers enjoy a smooth journey from check-in to arrival. The airline operates with efficiency, providing a wide array of services designed to make the airport experience as convenient and comfortable as possible. With dedicated check-in counters, modern amenities, and helpful staff, passengers flying Ethiopian Airlines from ROC Terminal 7 can expect a hassle-free process. Whether it’s accessing currency exchange services, finding ample waiting areas, or ensuring your baggage needs are taken care of, Ethiopian Airlines at ROC Airport caters to all your travel requirements.
FAQs about Ethiopian Airlines at Greater Rochester International Airport – ROC
Where is Ethiopian Airlines located at ROC Airport?
How can I contact Ethiopian Airlines at ROC?
How do I check my flight status with Ethiopian Airlines at ROC?
Are there currency exchange services at ROC for Ethiopian Airlines passengers?
Is there a dedicated lounge for Ethiopian Airlines passengers at ROC?
Are there any pet relief areas at ROC for Ethiopian Airlines passengers?
What ground transportation options are available for Ethiopian Airlines passengers at ROC?
Ethiopian Airlines Other Locations
