Jet2.com operates from José Martí International Airport (HAV), one of Havana busiest and most well-connected airports, providing travelers with convenient access to the United Kingdom and Europe. Jet2.com operates the Terminal 1 at José Martí International Airport, passengers can enjoy a smooth travel experience thanks to the airport’s modern facilities, efficient check-in services, and a wide range of dining and shopping options. Passengers flying with Jet2.com José Martí International Airport Terminal can typically find their flights departing from Terminal 1 at HAV, though it’s always recommended to confirm terminal details on the Jet2.com website or your flight itinerary before travel, as gate and terminal assignments may vary.

Terminal 1 at HAV offers a wide range of modern amenities, including quick check-in counters, comfortable seating areas, free Wi-Fi, duty-free shopping, and diverse dining options that cater to all tastes. Travelers can also access convenient transportation links such as the AirTrain HAV, taxis, and ride-sharing services for easy transfers to and from Manhattan and surrounding areas.
Table of Contents
Jet2.com Terminal at HAV International Airport
Jet2.com operates from José Martí International Airport (HAV) at Terminal 1 in Havana, one of the busiest international gateways in the Cuba. Terminal 1 at HAV offers a wide range of modern amenities, including quick check-in counters, comfortable seating areas, free Wi-Fi, duty-free shopping, and diverse dining options that cater to all tastes.
What is the Jet2.com HAV Terminal Address?
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
Check All: Jet2.com Terminal
How to Contact Jet2.com Terminal in HAV Airport?
To contact Jet2.com at José Martí International Airport (HAV), passengers can reach out directly to the airline’s customer service number and links that shown below in table.
| Jet2.com HAV Terminal | Terminal 1 |
| Airport Type | International |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| Jet2.com Contact Number | 011 44 20 3059 8336 |
| José Martí International Airport Code | HAV |
| Jet2.com Ticket Counter Hours | 24/7 |
| Jet2.com Official Website | https://www.jet2.com/ |
| Official Youtube | https://www.youtube.com/@jet2com |
| Official Twitter | https://x.com/jet2tweets |
| Official Facebook | https://www.facebook.com/jet2 |
| Official Instagram | https://www.instagram.com/jet2pics |
Jet2.com Arrivals Details of Terminal and Gates at HAV Airport
Passengers arriving on Jet2.com flights at José Martí International Airport (HAV) will typically arrive through Terminal 1, known for its efficient immigration and baggage handling services. The Jet2.com HAV Terminal features well-organized arrival gates, easy navigation, and helpful airport staff to assist passengers upon landing. Travelers can quickly access ground transportation options such as AirTrain HAV, taxis, car rentals, and shuttle services for convenient transfers into Havana.
Jet2.com Departures Details of Terminal and Gates at HAV Airport
For departing passengers, Jet2.com operates from Terminal 1 at HAV Airport. The Jet2.com HAV Terminal offers modern check-in counters, automated kiosks, and efficient security screening to ensure a smooth departure process. Gates are conveniently located near lounges, shops, and restaurants, allowing travelers to relax before boarding. It’s always best to confirm your departure gate and terminal on the Jet2.com website or your flight itinerary for the latest updates.
Premium Lounges at HAV Terminal

Passengers flying with Jet2.com from José Martí International Airport (HAV) can take advantage of several premium lounges located within Terminal 1, the main Jet2.com HAV Terminal. These lounges provide a peaceful and luxurious environment for travelers waiting for their flights to the United Kingdom and Europe. Guests can enjoy complimentary food and beverages, high-speed Wi-Fi, charging stations, and comfortable seating areas designed for both relaxation and productivity.
Currency Exchange at HAV Terminal
Travelers arriving or departing from the Jet2.com HAV Terminal will find convenient currency exchange services available throughout Terminal 1. Multiple exchange counters and ATMs are located both before and after security, providing easy access to foreign currency for international travelers. Passengers can exchange US dollars for British pounds, euros, or other currencies at competitive rates, ensuring they are well-prepared for their journey abroad. Additionally, 24-hour ATMs are available for quick cash withdrawals in various currencies.
Services and Facilities Offered by Jet2.com at HAV Airport
Jet2.com at José Martí International Airport (HAV) Terminal 1 offers a range of convenient services and facilities designed to ensure a smooth and comfortable travel experience for all passengers.
| Transport Links | Wi-Fi Access |
| Dining and Shopping | HAV Airport Special Assistance |
| HAV Airport Ground Transport Access | Check-In & Security |
| HAV Airport Lounges | Medical Assistance at HAV |
| Currency Exchange | Check-in Services |
| HAV Children’s Facilities | Flight Information Displays |
| HAV Airport Lost & Found Services | Baggage Services |
| HAV Luggage Storage | Information Desk at HAV |
Queries Handled by Jet2.com at HAV Terminal to Provide Stress-Free Journeys
At the Jet2.com HAV Terminal, a dedicated customer service team is available to handle a wide range of passenger queries and ensure a stress-free travel experience for all travelers.
Jet2.com Ticket Cancellations and Refunds at HAV Airport
Passengers traveling with Jet2.com can conveniently manage ticket cancellations and refunds directly at the Jet2.com HAV Terminal, located in Terminal 1 of José Martí International Airport. The Jet2.com customer service desk provides assistance with modifying or canceling bookings, understanding fare rules, and processing eligible refunds. Travelers are encouraged to bring their booking reference and identification for quick service.
Flight Status & Schedule Updates at HAV Terminal
At the Jet2.com HAV Terminal 1, passengers can easily check real-time flight status and schedule updates through digital display boards. Jet2.com staff at the helpdesk are available to provide the latest information on delays, gate changes, or cancellations, helping travelers plan their time efficiently. For added convenience, passengers can also receive instant updates by signing up for flight alerts via the Jet2.com mobile app or official website.
Baggage Claims and Assistance at HAV Airport

The Jet2.com HAV Terminal offers a dedicated baggage services desk to assist travelers with any luggage-related concerns. Whether it’s reporting delayed, lost, or damaged baggage, Jet2.com representatives are on hand to ensure every issue is handled promptly. The terminal’s baggage claim area in Terminal 1 is clearly signposted and conveniently located for arriving passengers.
Jet2.com Special Assistance at HAV Terminal

Jet2.com takes pride in offering special assistance services at the HAV Terminal for passengers with reduced mobility, medical needs, or other accessibility requirements. The airline provides wheelchair support, priority boarding, and escort services upon request. Passengers are advised to inform Jet2.com in advance or visit the Jet2.com desk at HAV Terminal 1 to arrange personalized support for a safe and stress-free journey.
Conclusion
The Jet2.com José Martí International Airport (HAV) Terminal 1 provides travelers with a seamless, comfortable, and well-organized airport experience. From efficient check-in counters and helpful staff to premium lounges, shopping, and dining options, every aspect of the terminal is designed to enhance passenger convenience. Whether you’re arriving from the UK or departing for your next destination in Europe, Jet2.com ensures smooth arrivals, departures, and transfers with easy access to ground transportation such as the AirTrain, taxis, and car rentals. The Jet2.com HAV Terminal also offers valuable services like currency exchange, baggage assistance, flight updates, and special assistance for travelers with mobility or medical needs.
FAQs about Jet2.com at José Martí International Airport – HAV
Which terminal does Jet2.com operate from at José Martí International Airport (HAV)?
What time should I arrive at HAV for a Jet2.com international flight?
How can I contact Jet2.com at HAV Airport?
011 44 20 3059 8336 or visit the HAV helpdesk in Terminal 1.
Does Jet2.com have a lounge at HAV Airport?
What amenities are available at the Jet2.com HAV Terminal?
Does Jet2.com provide special assistance at HAV Airport?
How do I report lost or delayed baggage for a Jet2.com flight at HAV?
What ground transportation options are available from Jet2.com HAV Terminal 1?
Jet2.com Other Locations
