José Martí International Airport (HAV) is most modern and passenger-friendly terminal 5, is where JetBlue Airways flights are operated. The terminal is sleek, open spaces and cutting-edge design, provides all the facilities and services to tourists. HAV Terminal provide an convenient ground transportation, check-in, and other facilities, which give an wonderful and stress-free travel experience to passengers while flying with JetBlue Airways. We offer every piece of information in this page about JetBlue Airways HAV Terminal, including contact information, arrival and departure times, flight bookings, baggage enquiries, and ticket cancellations.

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JetBlue Airways Terminal at HAV International Airport
JetBlue Airways flying from José Martí International Airport at Terminal 5 utilize the terminal, a compact facility ideal for seamless travel.
What is the JetBlue Airways HAV Terminal Address?
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
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José Martí International Airport (HAV) Map
How to Contact JetBlue Airways Terminal in HAV?
There are following Contact Details of JetBlue Airways Terminal at HAV International Airport:
| JetBlue HAV Terminal | Terminal 5 |
| Airport Type | International |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| JetBlue Contact Number | 1-800-538-2583 |
| José Martí International Airport Code | HAV |
| JetBlue Ticket Counter Hours | 24/7 |
| JetBlue Official Website | https://www.jetblue.com/ |
| Official YouTube | https://www.youtube.com/user/jetblue |
| Official Twitter | https://x.com/JetBlue |
| Official Facebook | https://www.facebook.com/JetBlue/ |
| Official Instagram | https://www.instagram.com/jetblue/ |
JetBlue Airways Terminal HAV Departures
All JetBlue Airways flights departures from José Martí International Airport at Terminal 5. For security inspections, passengers are encouraged to arrive early, particularly during busy times. This terminal offers various options to passengers.
- Check-In Options: You can check-in at the HAV terminal’s self-service kiosks, online. Make sure you check in at least three hours before your international flight.
- Baggage and Security Options: Drop off your bags at the appropriate desks. Fast Track and TSA PreCheck security lanes are accessible.
- José Martí International Airport Shopping & Dining: A large assortment of eateries and retail establishments airside.
- Real-Time Flight Information: Everywhere you can find flight status boards, but for real-time notifications and gate changes, it’s best to download the JetBlue Airways app.
JetBlue Airways HAV Arrivals Terminal
Terminal 5 at HAV International Airport is where JetBlue Airways commercial and international aircraft arrive.
- Baggage Claim: Located on the arrivals level of HAV Terminal 5
- HAV Airport Immigration & Customs: Customs and passport control for international travellers may take 30 to 60 minutes, depending on traffic.
- Public Transportation Options: Taxis, rideshares, AirTrain ATW, and rental cars are available.
- HAV International Airport Connecting Flights: Follow the signs for flight connections.
Queries Handled by JetBlue Airways José Martí International Airport
To guarantee a seamless travel experience to passengers, JetBlue Airways responds to a range of passenger enquiries at Terminal 5 of José Martí International Airport(HAV). Some important questions are answered below:
Flight Status & Schedule Updates at HAV Terminal

There are several easy options for JetBlue Airways travelers to check the status of their flights at HAV Terminal 5. Passengers use JetBlue Airways website, smartphone app, and the airport display panels spread out over HAV Airport all offer real-time flight information to travelers.
Baggage Policies & Lost/Delayed Luggage Claims at HAV International Airport

JetBlue Airways provides a comprehensive range of baggage services at HAV Terminal 5 to assist travelers with baggage restrictions and baggage claims for lost or delayed bags. The Baggage Service Office, located near the arrivals area, handles all baggage-related inquiries.
Special Assistance (Wheelchair, Unaccompanied Minors) at HAV International Airport

At the HAV airport, wheelchair facilities are provided by handicap staff escorts. Escorts are provided to disabled employees and travelers to assist them with airport procedures and airplane boarding. We offer a supervised travel program for unaccompanied teenagers that includes special check-in assistance, escorts through security, and transfer to flight attendants.
Ticket Cancellations and Refunds at HAV Airport

Travelers can visit the JetBlue Airways service desk located in Terminal 5 of HAV. In order to allow cancel your ticket, remember to bring your booking or reservation paperwork. Using the official website or mobile application and start the refund processing procedure.
Hotels near José Martí International Airport (HAV)
Ask the JetBlue Airways HAV Terminal employees where to go and how to get there. There are various ranging hotels from budget-friendly to more luxurious options, all offering convenient access to the airport. Passengers may inquire about and make reservations in advance for hotels and accommodations in the José Martí International Airport (HAV) areas.
Premium Lounges at HAV Terminal
Travellers can use premium lounges to unwind and reduce stress before their journey. These lounges are scattered around the terminal for individuals and also provide snacks and beverages, free Wi-Fi and charging stations.
Facilities at JetBlue Airways HAV Terminal
The José Martí International Airport Terminal offers convenience, comfort, and an excellent travel experience to their passenger. The following are the primary facilities available:
- HAV Airport Check-In & Security
- José Martí International Airport Lounges
- Dining & Shopping
- HAV Airport Wi-Fi & Charging
- Accessibility
- Financial Services
- José Martí International Airport Ground Transport Access
- José Martí International Airport Currency Exchange
Conclusion
At HAV Terminal 5, JetBlue Airways has a dedicated hub that offers a modern, passenger-first experience. With first-rate lounges, ample of amenities, currency exchange and seamless flight check-in and arrivals at HAV Airport, ensures that travelers have a comfortable, connected, and simple trip.
FAQs on JetBlue Airways at José Martí International Airport – HAV
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