Beijing Capital International Airport (PEK) is most modern and passenger-friendly terminal 5, is where JetBlue Airways flights are operated. The terminal is sleek, open spaces and cutting-edge design, provides all the facilities and services to tourists. PEK Terminal provide an convenient ground transportation, check-in, and other facilities, which give an wonderful and stress-free travel experience to passengers while flying with JetBlue Airways. We offer every piece of information in this page about JetBlue Airways PEK Terminal, including contact information, arrival and departure times, flight bookings, baggage enquiries, and ticket cancellations.

Table of Contents
JetBlue Airways Terminal at PEK International Airport
JetBlue Airways flying from Beijing Capital International Airport at Terminal 5 utilize the terminal, a compact facility ideal for seamless travel.
What is the JetBlue Airways PEK Terminal Address?
Shunyi District, Beijing, China
View All: JetBlue Airways Terminal
Beijing Capital International Airport (PEK) Map
How to Contact JetBlue Airways Terminal in PEK?
There are following Contact Details of JetBlue Airways Terminal at PEK International Airport:
| JetBlue PEK Terminal | Terminal 5 |
| Airport Type | International |
| Beijing Capital International Airport Phone Number | +1-877-777-6741 / 86 10 96158 |
| Beijing Capital International Airport Address | Shunyi District, Beijing, China |
| Airport Name | Beijing Capital International Airport |
| JetBlue Contact Number | 1-800-538-2583 |
| Beijing Capital International Airport Code | PEK |
| JetBlue Ticket Counter Hours | 24/7 |
| JetBlue Official Website | https://www.jetblue.com/ |
| Official YouTube | https://www.youtube.com/user/jetblue |
| Official Twitter | https://x.com/JetBlue |
| Official Facebook | https://www.facebook.com/JetBlue/ |
| Official Instagram | https://www.instagram.com/jetblue/ |
JetBlue Airways Terminal PEK Departures
All JetBlue Airways flights departures from Beijing Capital International Airport at Terminal 5. For security inspections, passengers are encouraged to arrive early, particularly during busy times. This terminal offers various options to passengers.
- Check-In Options: You can check-in at the PEK terminal’s self-service kiosks, online. Make sure you check in at least three hours before your international flight.
- Baggage and Security Options: Drop off your bags at the appropriate desks. Fast Track and TSA PreCheck security lanes are accessible.
- Beijing Capital International Airport Shopping & Dining: A large assortment of eateries and retail establishments airside.
- Real-Time Flight Information: Everywhere you can find flight status boards, but for real-time notifications and gate changes, it’s best to download the JetBlue Airways app.
JetBlue Airways PEK Arrivals Terminal
Terminal 5 at PEK International Airport is where JetBlue Airways commercial and international aircraft arrive.
- Baggage Claim: Located on the arrivals level of PEK Terminal 5
- PEK Airport Immigration & Customs: Customs and passport control for international travellers may take 30 to 60 minutes, depending on traffic.
- Public Transportation Options: Taxis, rideshares, AirTrain ATW, and rental cars are available.
- PEK International Airport Connecting Flights: Follow the signs for flight connections.
Queries Handled by JetBlue Airways Beijing Capital International Airport
To guarantee a seamless travel experience to passengers, JetBlue Airways responds to a range of passenger enquiries at Terminal 5 of Beijing Capital International Airport(PEK). Some important questions are answered below:
Flight Status & Schedule Updates at PEK Terminal

There are several easy options for JetBlue Airways travelers to check the status of their flights at PEK Terminal 5. Passengers use JetBlue Airways website, smartphone app, and the airport display panels spread out over PEK Airport all offer real-time flight information to travelers.
Baggage Policies & Lost/Delayed Luggage Claims at PEK International Airport

JetBlue Airways provides a comprehensive range of baggage services at PEK Terminal 5 to assist travelers with baggage restrictions and baggage claims for lost or delayed bags. The Baggage Service Office, located near the arrivals area, handles all baggage-related inquiries.
Special Assistance (Wheelchair, Unaccompanied Minors) at PEK International Airport

At the PEK airport, wheelchair facilities are provided by handicap staff escorts. Escorts are provided to disabled employees and travelers to assist them with airport procedures and airplane boarding. We offer a supervised travel program for unaccompanied teenagers that includes special check-in assistance, escorts through security, and transfer to flight attendants.
Ticket Cancellations and Refunds at PEK Airport

Travelers can visit the JetBlue Airways service desk located in Terminal 5 of PEK. In order to allow cancel your ticket, remember to bring your booking or reservation paperwork. Using the official website or mobile application and start the refund processing procedure.
Hotels near Beijing Capital International Airport (PEK)
Ask the JetBlue Airways PEK Terminal employees where to go and how to get there. There are various ranging hotels from budget-friendly to more luxurious options, all offering convenient access to the airport. Passengers may inquire about and make reservations in advance for hotels and accommodations in the Beijing Capital International Airport (PEK) areas.
Premium Lounges at PEK Terminal
Travellers can use premium lounges to unwind and reduce stress before their journey. These lounges are scattered around the terminal for individuals and also provide snacks and beverages, free Wi-Fi and charging stations.
Facilities at JetBlue Airways PEK Terminal
The Beijing Capital International Airport Terminal offers convenience, comfort, and an excellent travel experience to their passenger. The following are the primary facilities available:
- PEK Airport Check-In & Security
- Beijing Capital International Airport Lounges
- Dining & Shopping
- PEK Airport Wi-Fi & Charging
- Accessibility
- Financial Services
- Beijing Capital International Airport Ground Transport Access
- Beijing Capital International Airport Currency Exchange
Conclusion
At PEK Terminal 5, JetBlue Airways has a dedicated hub that offers a modern, passenger-first experience. With first-rate lounges, ample of amenities, currency exchange and seamless flight check-in and arrivals at PEK Airport, ensures that travelers have a comfortable, connected, and simple trip.
FAQs on JetBlue Airways at Beijing Capital International Airport – PEK
What terminal is JetBlue Airways at PEK?
What is the address of JetBlue Airways Terminal at PEK?
How can I contact JetBlue Airways’ customer service at the PEK Terminal?
When should I arrive at the PEK Terminal for my JetBlue Airways flight?
What are all the facilities available in JetBlue Airways Terminal at PEK Airport?
Does the PEK airport have parking available?
JetBlue Airways Other Locations
