At GRB, Lion Air typically uses Terminal 1, which is known for its modern facilities, efficient check-in counters, and a wide range of passenger amenities. Lion Air operates from Green Bay-Austin Straubel International Airport (GRB) at Terminal 1 one of the busiest airports in the American States, offering passengers a convenient gateway for both domestic and international travel. Travelers flying with Lion Air Green Bay-Austin Straubel International Airport Terminal 1 can enjoy easy access to dining options, duty-free shopping, comfortable lounges, and quick transportation links to other terminals and Green Bay. The airlines ensures a smooth travel experience with attentive customer service, reliable flight schedules, and seamless connections to destinations across Asia and beyond.

The terminal is well-connected by the AirTrain, making it simple for passengers to transfer between terminals or reach nearby parking and car rental areas. For updated flight information, check-in times, or gate details, passengers are encouraged to visit Lion Air’s official website or the GRB Airport information portal.
Table of Contents
Lion Air Terminal at GRB Airport
Lion Air operates from Terminal 1 at Green Bay-Austin Straubel International Airport (GRB), one of Green Bay busiest and most well-equipped airport terminals. Terminal 1 serves as a hub for many international airlines, offering modern facilities, efficient check-in counters, and a variety of passenger amenities.
What is the Lion Air GRB Terminal Address?
2077 Airport Dr, Green Bay, WI 54313, American States
Green Bay-Austin Straubel International Airport (GRB) Map
Check All: Lion Air Terminal
How Can I Get in Touch with the Lion Air at GRB Airport?
See the table below for all the details about the Lion Air GRB Terminal, including the phone number and links that will assist travelers in getting to the right place.
| Lion Air GRB Terminal | Terminal 1 |
| Airport Type | International |
| Green Bay-Austin Straubel International Airport Phone Number | +1-877-777-6741 / 1 920-498-4800 |
| Green Bay-Austin Straubel International Airport Address | 2077 Airport Dr, Green Bay, WI 54313, American States |
| Airport Name | Green Bay-Austin Straubel International Airport |
| Lion Air Contact Number | (+62) 811-193-80888 |
| Green Bay-Austin Straubel International Airport Code | GRB |
| Lion Air Ticket Counter Hours | 24/7 |
| Lion Air Official Website | https://www.lionair.co.id/ |
| Official Youtube | https://www.youtube.com/@LionAirGroup |
| Official Twitter | https://x.com/lionairgroup |
| Official Facebook | https://www.facebook.com/LionAirGroup/ |
| Official Instagram | https://www.instagram.com/lionairgroup/ |
Lion Air Arrivals Details of Terminal at GRB International Airport
Passengers flying on Lion Air to GRB International Airport typically arrive at Terminal 1 — one of the main international terminals at the airport.
Arrival Process
- Immigration and Customs: Efficient processing areas for international travelers at GRB Terminal.
- Baggage Claim at GRB: Clearly marked belts for Lion Air flights; luggage carts are available nearby.
- Ground Transportation: After collecting your baggage, follow the signs to taxis, rideshares, AirTrain GRB, or shuttle buses connecting to other terminals and parking areas.
Lion Air Departures Details of Terminal at GRB International Airport
For departures, Lion Air operates from Terminal 1 at GRB Airport, which handles most of the airline’s international flights.
Departure Process
- Check-In: Located on the main departure level of GRB Terminal 1. Online check-in may also be available via the Lion Air website.
- Security Screening: Follow TSA guidelines for carry-on luggage and documentation.
- Boarding at GRB: Boarding gates for Lion Air flights are announced after security, with comfortable waiting areas and nearby amenities.
Lion Air Upgrades Class at GRB Terminal
When flying through the Lion Air GRB Terminal, passengers can enjoy a variety of upgrade options designed to enhance their travel experience. Whether you’re looking to relax in a more spacious seat or enjoy premium inflight amenities, upgrading your class at the terminal is a seamless process. Business Class passengers are treated to priority check-in, access to exclusive lounges, and additional baggage allowance, ensuring a smoother and more comfortable journey. At the Lion Air GRB Terminal, dedicated service counters make it easy for travelers to inquire about available seat upgrades, last-minute offers, or membership privileges.
Travelling with Animals and Children at GRB Terminal
The Lion Air GRB Terminal is thoughtfully designed to accommodate families and passengers traveling with pets, making your journey convenient and stress-free. For travelers with children, the terminal features family-friendly facilities, including child care rooms, play areas, and priority boarding for families. If you’re traveling with animals, the Lion Air GRB Terminal ensures a safe and comfortable process for your furry companions. Pet relief areas are available near the check-in zones and boarding gates, while airline representatives can guide you through necessary documentation and pet-handling procedures.
Services and Facilities Offered by Lion Air at GRB Airport
Lion Air at GRB Airport offers a range of convenient services and modern facilities to ensure a smooth and enjoyable travel experience for all passengers.
- Wi-Fi Connectivity
- Passenger Assistance
- Lounge Access at GRB Airport
- Dedicated Check-in Counters at GRB Terminal
- GRB Airport Baggage Handling Services
- Customer Service Desks at GRB
- GRB Airport Currency Exchange and ATMs
- Flight Information Displays
- GRB Airport Dining and Shopping Options
Tips for a Smooth Experience with Lion Air at GRB International Airport
Traveling with Lion Air at GRB Terminal can be a seamless experience if you plan ahead. Arriving early is key, as it allows ample time for check-in, security, and any last-minute requests.
Lion Air Flight Status & Schedule Updates at GRB Terminal
Passengers flying with Lion Air at GRB Terminal can stay informed about their flight status and schedule updates through multiple convenient channels. Real-time flight information is available on the airport monitors, the official Lion Air website, and the airline’s mobile app. Checking your flight status in advance helps avoid last-minute surprises, whether it’s a delay, gate change, or rescheduled departure. For travelers at the GRB Terminal, airline staff are also available to provide updates and answer queries.
Baggage Claims and Assistance at GRB Airport

The Lion Air GRB Terminal provides efficient baggage claim services to help passengers retrieve their luggage quickly. Upon arrival, passengers can follow clearly marked signs to the baggage claim area. If you encounter any issues, such as delayed, lost, or damaged baggage, Lion Air representatives at GRB Terminal are ready to assist. It’s recommended to keep your baggage claim tags handy and report any discrepancies immediately to ensure prompt resolution.
Lion Air Check-in Process at GRB Terminal

Checking in at the Lion Air GRB Terminal is designed to be fast and convenient for all passengers. Travelers can opt for online check-in prior to arrival, or use the dedicated self-service kiosks and counters at the terminal. Business class and frequent flyer members enjoy priority check-in, which significantly reduces waiting time. Passengers traveling with children or pets can also request special assistance during check-in to ensure a smooth start to their journey.
Lion Air Ticket Cancellation and Booking at GRB Terminal

Booking or canceling a flight at the Lion Air GRB Terminal is a straightforward process. Passengers can book tickets online, through the airline’s app, or directly at the terminal’s ticketing counters. In case of changes to travel plans, Lion Air provides clear policies for ticket cancellations, refunds, and rebooking options. At the GRB Terminal, airline staff are available to guide travelers through the process, answer questions, and provide solutions for schedule adjustments.
Conclusion
The Lion Air Green Bay-Austin Straubel International Airport’s Terminal 1 offers passengers a modern, convenient, and well-equipped hub for both international arrivals and departures. From efficient check-in counters and priority boarding options to baggage claim assistance and family- and pet-friendly facilities, the terminal is designed to make every journey smooth and stress-free. Travelers can enjoy lounges, dining options, shopping, and seamless connections to Green Bay and other terminals via the AirTrain. With reliable flight schedules, attentive customer service, and easy access to ticketing, cancellations, and upgrades, flying with Lion Air at GRB Terminal ensures a comfortable and hassle-free experience for all passengers.
FAQs about Lion Air at Green Bay-Austin Straubel International Airport – GRB
Which terminal does Lion Air operate from at GRB Airport?
How early should I arrive for my Lion Air flight at GRB?
Are there lounges available for Lion Air passengers at GRB?
Are there food and beverage options at Lion Air’s GRB Terminal area?
What is the address of Lion Air GRB Terminal?
How can I contact Lion Air at GRB Airport?
What facilities are available at Lion Air GRB Terminal?
Lion Air Other Locations
