As one of the leading airlines in the Middle East, Oman Air’s presence at CTG ensures seamless connectivity between Cartagena and Oman, along with several global destinations. Oman Air CTG Terminal 1 offers passengers a premium travel experience, with exceptional service and world-class amenities. Passengers flying with Oman Air can expect a smooth check-in process, comfortable seating, and access to luxurious lounges. The airline provides in-flight services, including gourmet meals, entertainment, and a comfortable cabin environment, ensuring a relaxed and enjoyable flight.

Terminal 1, known for its modern design and efficient services, is home to several international airlines, providing a seamless experience for Oman Air passengers. The terminal features a range of amenities, including duty-free shopping, dining options, and lounges, all designed to enhance the passenger experience. For those flying internationally from CTG, Oman Air provides a high-quality travel experience, reinforcing its reputation as one of the top Middle Eastern carriers.
Table of Contents
Oman Air Terminal at CTG International Airport
Oman Air operates from Terminal 1 at Rafael Núñez International Airport (CTG), offering travelers a convenient and comfortable gateway between Cartagena and destinations across the Middle East and beyond.
What is the Oman Air CTG Terminal Address?
Crespo, Cartagena, Bolívar, Colombia
Rafael Núñez International Airport (CTG) Map
Check All: Oman Air Terminal
How to Contact Oman Air at CTG International Airport?
Below is the contact information for Oman Air at Rafael Núñez International Airport, along with the terminal, phone number and website link, etc.
| Oman Air CTG Terminal | Terminal 1 |
| Airport Type | International |
| Rafael Núñez International Airport Phone Number | +1-877-777-6741 / 57 5 6932828 |
| Rafael Núñez International Airport Address | Crespo, Cartagena, Bolívar, Colombia |
| Airport Name | Rafael Núñez International Airport |
| Oman Air Contact Number | 201‑205‑2115 |
| Rafael Núñez International Airport Code | CTG |
| Oman Air Ticket Counter Hours | 24/7 |
| Oman Air Official Website | https://www.omanair.com/en |
| Official Youtube | https://www.youtube.com/@omanairofficial |
| Official Twitter | https://x.com/omanair |
| Official Facebook | https://www.facebook.com/omanair |
| Official Instagram | https://www.instagram.com/omanairofficial |
Departures Details of Terminal and Gates for Oman Air Travelers at CTG Airport
Oman Air passengers departing from CTG Airport will use Terminal 1, a modern and efficient terminal catering to several international airlines. The Oman Air CTG Terminal offers a smooth and streamlined departure process, starting with dedicated check-in counters that open 3 to 4 hours before scheduled departure. After check-in, travelers can proceed through TSA security screening and access a wide range of amenities. Departure gates for Oman Air flights are typically located in the international section of Terminal 1, with clear signage and announcements to guide passengers. It’s recommended that travelers arrive early to allow enough time for check-in, security, and boarding procedures.
Arrivals Details of Terminal and Gates for Oman Air Travelers at CTG Airport
When arriving on an Oman Air flight at CTG Airport, passengers will be directed to Terminal 1, the designated Oman Air CTG Terminal for all incoming international flights. Upon landing, travelers will disembark at one of Terminal 1’s international arrival gates and proceed through immigration and customs, which are efficiently managed to handle high volumes of international passengers. Baggage claim areas are clearly marked, and Oman Air staff are available on-site to assist with any luggage inquiries or transit needs. Ground transportation options such as taxis, ride-shares, AirTrain, and public transit are easily accessible from the arrivals level of Terminal 1.
Shopping and Dining at CTG Terminal
Travelers flying with Oman Air from CTG Terminal 1 can enjoy a wide selection of shopping and dining options to enhance their airport experience. The Oman Air CTG Terminal is home to numerous retail outlets offering everything from luxury fashion brands and electronics to souvenirs and travel essentials. Dining choices are equally diverse, with international cuisine, fast food, cafés, and sit-down restaurants available throughout the terminal. Passengers can enjoy a quick coffee, a healthy snack, or a full meal before boarding their Oman Air flight.
Baggage Services at CTG Terminal for Oman Air Passengers

Oman Air passengers at CTG Terminal 1 have access to reliable and efficient baggage services to ensure a smooth travel experience. Upon departure, travelers can check their luggage at the dedicated Oman Air check-in counters located within the Oman Air CTG Terminal. The airline follows standard international baggage policies, and staff are available to assist with excess baggage, special items, or inquiries regarding baggage weight and size limits. For arrivals, baggage claim is conveniently located within Terminal 1, with clear signage to guide passengers. Oman Air representatives are on hand to assist with lost, delayed, or damaged baggage claims.
Services and Facilities Offered By Oman Air at CTG International Airport
Oman Air offers a range of premium services and facilities at Rafael Núñez International Airport (CTG) to ensure a smooth and comfortable travel experience for its passengers.
| Immigration & Customs Support | Information Desk at CTG |
| Dining and Shopping | CTG Airport Special Assistance |
| CTG Airport Ground Transport Access | Check-In & Security at CTG |
| CTG Airport Lounges | Ground Transportation Access at CTG |
| Currency Exchange at CTG | Check-in Counters |
| Wi-Fi Access | Flight Information Displays at CTG |
| CTG Airport Lost & Found Services | Baggage Services |
| CTG Luggage Storage | CTG Children’s Facilities |
Queries Handled by Oman Air CTG Terminal to Provide Stress-Free Journeys
The Oman Air CTG Terminal is equipped to handle a wide range of passenger queries to ensure a smooth and stress-free travel experience.
Flight Status & Schedule Updates at CTG Terminal

Passengers traveling with Oman Air can easily stay informed about their flight status and schedule updates at the Oman Air CTG Terminal 1 at CTG International Airport. Real-time flight information is displayed throughout the terminal on digital boards, providing details about arrivals, departures, gate assignments, and delays. In addition, travelers can check flight status through the official Oman Air website or mobile app for the most accurate and updated information. Oman Air’s ground staff at CTG are also available to assist with any schedule changes, gate updates, or travel disruptions.
Ticket Cancellations and Refunds Policies at CTG Airport
At the Oman Air CTG Terminal, passengers can conveniently manage ticket cancellations and refund requests through the airline’s customer service desks in Terminal 1. Oman Air provides a transparent and customer-friendly refund policy, which varies based on the fare class and ticket conditions. Travelers looking to cancel or modify their flight can receive assistance from Oman Air representatives who will guide them through the process and provide information on applicable charges or eligibility for refunds. Refunds for online bookings can also be initiated via the airline’s website.
Premium Lounges at CTG Terminal

Oman Air offers access to premium lounges at CTG Terminal 1 for Business and First Class passengers, enhancing the travel experience with luxury and comfort. These lounges at the Oman Air CTG Terminal provide a quiet and sophisticated environment where travelers can relax before their flight. Amenities typically include comfortable seating, complimentary gourmet food and beverages, Wi-Fi, business centers, and shower facilities.
Special Services at CTG Terminal
The Oman Air CTG Terminal offers a range of special services tailored to meet the needs of all travelers, ensuring an inclusive and comfortable airport experience. Services include wheelchair assistance, priority check-in and boarding for passengers with disabilities, and support for unaccompanied minors. Oman Air staff at CTG are trained to handle medical assistance requests and special meal accommodations upon request. Additionally, Oman Air provides language assistance and travel support for elderly passengers and those with mobility challenges.
Conclusion
The Oman Air Rafael Núñez International Airport Terminal 1 delivers a premium, seamless travel experience for passengers flying to and from Cartagena. With a strong commitment to customer satisfaction, Oman Air offers a wide range of world-class services—from smooth check-in and efficient baggage handling to luxurious lounges, special assistance, and up-to-date flight information. Whether you’re traveling for business or leisure, the terminal’s modern facilities, diverse shopping and dining options, and attentive customer support staff ensure that every part of your journey is comfortable and stress-free.
FAQs about Oman Air at Rafael Núñez International Airport – CTG
What terminal is Oman Air at CTG Airport?
What is the Oman Air CTG Terminal address?
How early should I arrive at CTG for an Oman Air flight?
Does Oman Air have a lounge at CTG Terminal 1?
How can I contact Oman Air at CTG Airport?
Does Oman Air provide special assistance at CTG?
Can I cancel or change my Oman Air ticket at CTG Airport?
What amenities are available at the Oman Air CTG Terminal?
Oman Air Other Locations
