Southwest Airlines at CPR Terminal 5 is well-known for its excellent customer service, flexible flight options, and low-cost fares connecting Casper to major destinations across the American States. Southwest Airlines CPR Terminal 5, one of Casper busiest and most traveler-friendly airport terminals. Known for its efficiency and modern amenities, Terminal 5 offers Southwest passengers a smooth and enjoyable travel experience from check-in to boarding. For the most up-to-date flight information, baggage policies, and check-in guidelines, passengers are encouraged to visit the official Southwest Airlines website or the CPR Airport portal before traveling.

The terminal provides easy access to ground transportation, including the AirTrain CPR, taxis, and ride-share services, making it convenient for passengers arriving or departing from any part of Casper. Travelers can take advantage of a variety of dining options, retail stores, and comfortable waiting areas while preparing for their flights. Experience the perfect combination of convenience, comfort, and affordability when flying with Southwest Airlines at CPR Terminal 5.
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Southwest Airlines Terminal at CPR International Airport
Southwest Airlines operates from Terminal 5 at Casper/Natrona County International Airport (CPR) in Casper, offering passengers a convenient and comfortable travel experience. Terminal 5, is a modern and efficient hub equipped with a wide range of amenities.
What is the Southwest Airlines CPR Terminal Address?
8500 Airport Pkwy, Casper, WY 82604, American States
Casper/Natrona County International Airport (CPR) Map
Check All: Southwest Airlines Terminal
How to Get in Touch with Southwest Airlines Terminal in CPR?
Below we provide the information related to Southwest Airlines at Casper/Natrona County International Airport (CPR), passengers can contact the airline’s customer service through multiple convenient channels.
| Southwest Airlines CPR Terminal | Terminal 5 |
| Airport Type | International |
| Casper/Natrona County International Airport Phone Number | +1-877-777-6741 / 1 307-472-6688 |
| Casper/Natrona County International Airport Address | 8500 Airport Pkwy, Casper, WY 82604, American States |
| Airport Name | Casper/Natrona County International Airport |
| Southwest Airlines Contact Number | 1-800-435-9792 |
| Casper/Natrona County International Airport Code | CPR |
| Southwest Airlines Ticket Counter Hours | 24/7 |
| Southwest Airlines Official Website | https://www.southwest.com/ |
| Official Youtube | https://www.youtube.com/@SouthwestAir |
| Official Twitter | https://x.com/southwestair |
| Official Facebook | https://www.facebook.com/SouthwestAir |
| Official Instagram | https://www.instagram.com/southwestair/ |
Arrivals Details at CPR Airport for Southwest Airlines Travelers
When arriving at Casper/Natrona County International Airport, passengers on Southwest Airlines CPR Terminal flights will land at Terminal 5, which offers an easy and organized arrival process. After deplaning, travelers can follow clear signage to baggage claim areas located on the lower level, where Southwest staff are available to assist with luggage inquiries or issues. Terminal 5’s arrival area provides access to ground transportation options, including the AirTrain CPR, taxis, shuttles, and ride-share services, making it simple to reach destinations across Casper.
Southwest Airlines Departures Details at CPR Airport
Passengers flying with Southwest Airlines CPR Terminal will depart from Terminal 5, a modern and traveler-friendly hub designed for comfort and efficiency. The departure area offers a seamless experience starting with quick and easy check-in counters and self-service kiosks located conveniently near the entrance. Southwest Airlines travelers are advised to arrive at least two hours before domestic flights to allow time for check-in, baggage drop, and security screening. Terminal 5 provides a wide range of amenities for departing passengers, including dining options, coffee shops, retail outlets, and comfortable seating areas near the gates.
Special Assistance ( Pet relief areas, Disability Persons) at CPR Terminal

The Southwest Airlines Casper/Natrona County International Airport Terminal 5 is fully equipped to provide special assistance and accessible facilities for all travelers, ensuring a comfortable and inclusive experience. Passengers with disabilities can access wheelchair assistance, priority check-in, and dedicated boarding support upon request. The terminal features accessible restrooms, elevators, and ramps designed to meet ADA standards, allowing smooth navigation for passengers with mobility challenges. For travelers with service animals or pets, CPR Terminal offers designated pet relief areas located both pre-security and post-security, providing a safe and convenient space for pets to rest.
Lost and Found Services at CPR Terminal
If you misplace an item while traveling through the Southwest Airlines CPR Terminal, rest assured that CPR Airport’s Lost and Found Services are available to help you recover your belongings. Items lost at security checkpoints, gates, or within Terminal 5 are handled by the CPR Lost and Found Department, which can be contacted via the CPR Airport website or by visiting the Lost and Found office located in the terminal. For belongings left onboard a Southwest Airlines flight, passengers should contact Southwest’s Lost and Found team directly through their official website or by calling Southwest Customer Service.
Services and Facilities Offered By Southwest Airlines at CPR International Airport
Southwest Airlines CPR Terminal at Casper/Natrona County International Airport (CPR) offers a wide range of services and facilities designed to make every passenger’s journey smooth, comfortable, and convenient.
- Dedicated Check-In Counters: Efficient baggage drop and boarding pass issuance at CPR Airport.
- Self-Service Kiosks: Quick and convenient check-in options.
- Priority Boarding: For premium and elite passengers to board ahead of others.
- Baggage Assistance: Handling and special services for oversized or fragile items at CPR Airport.
- Customer Service Desks: Assistance with reservations, ticket changes, and travel information at CPR Airport.
- Flight Information Displays at CPR: Real-time updates on flight status and gate assignments.
- Special Assistance Services: Support for passengers with reduced mobility or special needs at CPR Airport.
- Ground Transportation Coordination: Information and access to taxis, ride-shares, and CPR AirTrain services.
Tips for Passengers for Easy Flight at CPR Terminal with Southwest Airlines
To ensure a smooth and stress-free journey when flying from the Southwest Airlines CPR Terminal, passengers should plan ahead and take advantage of the many convenient services available at Casper/Natrona County International Airport Terminal 5.
Baggage Policies & Lost/Delayed Luggage Claims at CPR Airport
The Southwest Airlines CPR Terminal at Casper/Natrona County International Airport (CPR) provides passengers with efficient and traveler-friendly baggage services to ensure a hassle-free experience. Southwest Airlines allows two free checked bags per passenger, adhering to its famous no-fee baggage policy (subject to weight and size limits). Passengers can use the self-service kiosks or staffed counters at Terminal 5 to check in luggage easily. In case of lost or delayed baggage, travelers should immediately report the issue at the Southwest Airlines Baggage Service Office located near the baggage claim area or file a report online through the Southwest Airlines website.
Flight Status & Schedule Updates at CPR Terminal

Staying updated with your flight information at the Southwest Airlines CPR Terminal is simple and convenient. Travelers can check real-time flight status and schedule updates using the Southwest Airlines mobile app, website, or the digital flight information boards located throughout Terminal 5. Passengers are advised to arrive at least three hours before departure for International flights to allow sufficient time for check-in, security screening, and boarding. The Southwest Airlines CPR Terminal ensures smooth communication by sending flight notifications via email, text, or app alerts for any delays, gate changes, or cancellations.
Ticket Cancellations and Refunds Policies at CPR Airport
At the Southwest Airlines CPR Terminal, flexibility is a top priority for travelers. Southwest’s well-known no-change-fee policy allows passengers to modify or cancel their tickets without incurring extra charges. If you cancel your flight at least 10 minutes before departure, you can retain the full value of your ticket as a flight credit for future travel. Refundable fare holders can request direct refunds to their original payment method. Cancellations can be easily managed through the Southwest Airlines website, mobile app, or at the ticket counter in Terminal 5 at CPR.
Hotels near CPR Terminal

For passengers flying through the Southwest Airlines CPR Terminal, several comfortable and convenient hotels near CPR Airport provide ideal accommodation options. Top nearby hotels include-
| Hotel Name | Distance from CPR Terminal | Key Features & Amenities |
|---|---|---|
| TWA Hotel at CPR Airport | 0.1 miles (Connected to Terminal 5) | On-site at CPR, direct terminal access, rooftop pool, fitness center, dining options |
| Courtyard by Marriott Casper CPR Airport | 1.1 miles | Free airport shuttle, fitness center, restaurant, business services |
| Hilton Casper CPR Airport | 1.3 miles | 24-hour shuttle service, restaurant, bar, meeting rooms, indoor pool |
| Holiday Inn Express CPR-AirTrain | 2.0 miles | Free shuttle, continental breakfast, modern rooms, close to AirTrain |
| Radisson Hotel CPR Airport | 1.5 miles | Airport shuttle, restaurant, bar, conference facilities |
Conclusion
The Southwest Airlines Casper/Natrona County International Airport Terminal 5 offers passengers a seamless blend of comfort, convenience, and affordability, making it one of the best travel experiences in Casper. With its modern facilities, efficient check-in options, and exceptional customer service, Southwest ensures that every stage of the journey—from departure to arrival—is smooth and enjoyable. Southwest Airlines’ flexible policies—such as two free checked bags, no change fees, and hassle-free ticket cancellations or refunds—reflect its commitment to customer satisfaction. Passengers can stay updated with real-time flight alerts and use Southwest’s digital platforms for managing bookings and tracking baggage.
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