United Airlines, a leading global carrier, offers a premium travel experience from its hub at Los Cabos International Airport (SJD), one of the busiest and most iconic airports in the world. Whether you’re arriving, departing, or connecting through San José del Cabo. This page provides all essential details about United Airlines SJD Terminal, including terminal information, contact details, facilities, and services to ensure a seamless journey.

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United Airlines Terminal at SJD Airport
United Airlines operates from Terminal 7 at Los Cabos International Airport (SJD). This terminal is equipped with modern amenities, efficient check-in services, and premium lounges for a comfortable travel experience.
United Airlines SJD Terminal Address
The United Airlines SJD Terminal Address:
Carretera Transpeninsular Km 43.5, 23420 San José del Cabo, B.C.S., Mexico
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How to Contact United Airlines Terminal in SJD
For assistance with bookings, baggage, or general inquiries, you can reach United Airlines at SJD via:
| United Airlines SJD Terminal | Terminal 7 |
| Airport Type | International |
| Los Cabos International Airport Phone Number | 52 624 146 5111 |
| Los Cabos International Airport Address | Carretera Transpeninsular Km 43.5, 23420 San José del Cabo, B.C.S., Mexico |
| Airport Name | Los Cabos International Airport |
| United Airlines Contact Number | 1-800-UNITED-1 (1-800-864-8331) |
| United Airlines Baggage Recovery Center | 1-800-335-2247 |
| United Airlines Headquarters | 233 S Wacker Dr, Chicago, IL 60606 |
| Los Cabos International Airport Code | SJD |
| United Airlines Ticket Counter Hours | 24/7 |
| United Airlines Official Website | https://www.united.com/ |
| Official YouTube | https://www.youtube.com/united |
| Official Twitter | https://x.com/united |
| Official Facebook | https://www.facebook.com/United |
| Official Instagram | https://www.instagram.com/united |
United Airlines Terminal Los Cabos International Airport Departures
All United Airlines departures at SJD operate from Terminal 7, a modern facility shared with American Airlines and other oneworld alliance partners. The terminal offers:
- Check-in Options: Online check-in (24 hours before departure), self-service kiosks, and full-service counters
- Priority Services: Dedicated check-in lanes for United Polaris®, First Class, and MileagePlus® elite members
- Security: TSA PreCheck® and CLEAR® lanes available for expedited screening
- United Club Lounge: Accessible to eligible passengers, offering premium seating, refreshments, and Wi-Fi
- Dining & Shopping: Multiple restaurants, cafes, and retail stores airside
United Airlines Los Cabos International Airport Arrivals Terminal
United Airlines flights arrive at Terminal 7 as well. Baggage claim, customs, and ground transportation services are conveniently located on the arrivals level.
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at SJD Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain SJD, and rental cars available
- Connecting Flights: Follow signs for flight connections; United transfer desk available
Queries Handled at United Airlines SJD Terminal
The United Airlines SJD Terminal staff is equipped to assist with a wide range of services:
Flight Status & Schedule Updates at SJD Terminal

Passengers flying with United Airlines can easily check their flight status and schedule updates at SJD Terminal 7 through multiple convenient options. Real-time flight information is available on United’s website and mobile app, as well as on the airport display screens throughout SJD Airport. For last-minute changes or flight confirmations, travelers can visit the United customer service desk at SJD Terminal or contact the airline’s customer support team. The terminal also features automated announcements to keep passengers informed about any schedule adjustments, gate changes, or boarding updates, ensuring a smooth travel experience through SJD Airport.
Baggage Policies & Lost/Delayed Luggage Claims at SJD Airport

United Airlines provides comprehensive baggage services at SJD Terminal 7 to assist passengers with baggage policies and lost/delayed luggage claims. The Baggage Service Office, located near the arrivals area, handles all luggage-related inquiries and claims for flights arriving at SJD Airport. Travelers should retain their baggage claim tags and have their flight details ready when filing reports at SJD Terminal. Information about United’s baggage allowances, fees for excess luggage, and restricted items is available at the check-in counters in SJD Airport, with staff ready to assist with any questions about carry-on or checked baggage policies.
Check-in & Boarding Assistance at SJD Terminal

United Airlines offers multiple check-in and boarding assistance options at SJD Terminal 7 to accommodate all passengers. Travelers can choose from online check-in (available 24 hours before departure), self-service kiosks, or traditional check-in counters at SJD Airport. United Polaris®, First Class, and MileagePlus® elite members enjoy access to priority check-in lanes and boarding at SJD Terminal. For boarding assistance, United staff are available throughout SJD Airport to guide passengers with special needs, families with young children, or those requiring extra time to board, ensuring a smooth and efficient boarding process for all flights.
Special Assistance (Wheelchair, Unaccompanied Minors) at SJD Airport
United Airlines is committed to providing special assistance services at SJD Terminal 7 for passengers requiring wheelchairs or traveling as unaccompanied minors. Wheelchair services can be arranged in advance when booking or by contacting United customer service prior to arrival at SJD Airport. For unaccompanied minors, United offers a supervised travel program that includes dedicated check-in assistance, escort through security, and handover to flight attendants. Parents or guardians must complete all necessary documentation at SJD Terminal before departure and remain at the airport until the flight has departed. Staff at SJD Airport are trained to ensure all passengers requiring special assistance receive personalized care throughout their journey.
MileagePlus® Membership & Benefits at SJD Terminal

The MileagePlus® membership and benefits are fully accessible to travelers at SJD Terminal 7. Members can enjoy priority check-in, additional baggage allowances, and access to the exclusive United Club lounge at SJD Airport. New members can sign up at the check-in counters or online before their flight. MileagePlus® Silver, Gold, Platinum, and 1K members receive complimentary lounge access and priority boarding privileges at SJD Terminal. The loyalty program allows members to earn miles on all United flights from SJD Airport, which can be redeemed for upgrades, hotel stays, and car rentals. Staff at SJD Terminal are available to assist with any membership inquiries or benefit explanations.
Upgrade & Seating Inquiries at SJD Terminal or SJD Airport

Passengers with upgrade and seating inquiries can receive assistance at SJD Terminal 7 through multiple channels. United staff at the check-in counters can provide information about available upgrades using cash, miles, or PlusPoints. MileagePlus® members may inquire about complimentary upgrades (subject to availability) at SJD Airport. For specific seating requests, including extra legroom or preferred locations, travelers can make arrangements during online check-in or speak with customer service representatives at SJD Terminal. The United service desk in the departures area of SJD Airport can also assist with last-minute upgrade opportunities and seating changes before boarding, ensuring passengers have their preferred arrangements for a comfortable flight.
Facilities at United Airlines SJD Terminal
Los Cabos International Airport Terminal offers a host of amenities to ensure a comfortable journey:
- United Club Lounge at SJD Airport
- SJD Airport Free Wi-Fi
- SJD Airport Charging Stations
- SJD Terminal Currency Exchange Services
- Private Nursing Rooms at SJD Airport
- Pet Relief Areas in SJD Terminal
- SJD Terminal Priority Boarding
Conclusion
United Airlines ensures a smooth and comfortable travel experience at Los Cabos International Airport (SJD), operating from Terminal 7 with premium services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact United’s customer service or visit the information desk at SJD Terminal 7.
FAQs on United Airlines at Los Cabos International Airport (SJD)
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