Viva Aerobus, Mexico’s leading low-cost airline, provides travelers with an affordable and convenient travel option at Westchester County Airport (HPN) from Terminal 1. Viva Aerobus HPN Terminal 1 connects White Plains with various destinations across Mexico, offering budget-friendly flights without compromising comfort. The airline also provides an extensive selection of baggage and seat options to accommodate various travel needs, all while maintaining an exceptional standard of service. Passengers can expect a seamless check-in process, with modern amenities to enhance their travel experience.

Passengers at HPN Terminal can enjoy easy access to ground transportation, including taxis, buses, and the AirTrain, making it easier to explore the vibrant City of White Plains before or after their flight. The terminal itself is modern and well-equipped, featuring dining options, duty-free shopping, and comfortable seating areas. In this page we include all the information from contact details to departures and arrivals details, currency exchange, special assistance services, etc.
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Viva Aerobus Terminal at HPN International Airport
Viva Aerobus operates from Terminal 1 at Westchester County Airport (HPN), providing travelers with a convenient gateway to and from Mexico.
What is the HPN Airport Address for Viva Aerobus?
240 Airport Rd, White Plains, NY 10604, American States
Westchester County Airport (HPN) Map
Check All: Viva Aerobus Terminal
How to Get in Touch with Viva Aerobus Terminal in HPN Airport?
Viva Aerobus at Westchester County Airport (HPN), passengers can visit their check-in counters located in Terminal 1 or see our contact table below that provide all the information related to airlines.
| Viva Aerobus HPN Terminal | Terminal 1 |
| Airport Type | International |
| Westchester County Airport Phone Number | +1-877-777-6741 / 1 914-995-4860 |
| Westchester County Airport Address | 240 Airport Rd, White Plains, NY 10604, American States |
| Airport Name | Westchester County Airport |
| Viva Aerobus Contact Number | 888-935-9848 |
| Westchester County Airport Code | HPN |
| Viva Aerobus Ticket Counter Hours | 24/7 |
| Viva Aerobus Official Website | https://www.vivaaerobus.com/en-us/ |
| Official YouTube | https://www.youtube.com/@VivaAerobusMX |
| Official Twitter | https://x.com/VivaAerobus |
| Official Facebook | https://www.facebook.com/VivaAerobus/ |
| Official Instagram | https://www.instagram.com/vivaaerobus/ |
Departures Detail of Terminals for Viva Aerobus Travelers at HPN Airport
Westchester County Airport’s Terminal 1 handles all Viva Aerobus departures from White Plains. It is recommended that travelers arrive at least three hours prior to the time of departure in order to allow for security screening, check-in, and any required documents checks. The Viva Aerobus check-in counters are located within Terminal 1 and typically open several hours before flight departure. Once checked in, passengers can enjoy a variety of amenities within the terminal, including restaurants, duty-free shopping, and comfortable lounges. Flight status updates, gate information, and boarding details can be found on the monitors throughout the HPN Terminal.
Arrivals Detail of Terminals for Viva Aerobus Travelers at HPN Airport
Every Viva Aerobus flight landing at Westchester County Airport lands at Terminal 1. This terminal handles international carriers and offers a smooth arrival experience for passengers flying from Mexico. Once you arrive, you’ll proceed through customs and immigration, which are located within Terminal 1. The terminal is equipped with clear signage and multilingual support to assist international travelers. Baggage claim for Viva Aerobus is also located in the same terminal, making the process convenient and efficient. Ground transportation options such as taxis, rideshares, AirTrain HPN, and shuttle buses are easily accessible outside the terminal, allowing for quick connections to other parts of White Plains.
Services and Facilities Offered by HPN International Airport
Westchester County Airport (HPN) offers a wide range of services and facilities to ensure a comfortable and convenient travel experience for all passengers. As one of the busiest international airports in the American States, HPN provides essential amenities such as free Wi-Fi, currency exchange centers, and accessible transportation options across all terminals.
| Business Class Services | Customer Service Assistance |
| Wi-Fi and Charging Stations | Dining and Retail Shops at HPN |
| Medical Assistance at HPN | Baggage Services |
| Accessibility Services at HPN | Transportation Services |
| HPN Check-in Counters | Security Screening at HPN |
| Currency Exchange at HPN | HPN Children’s Facilities |
| HPN Airport Lost & Found Services | HPN Luggage Storage |
Special Assistance at HPN Terminal

HPN Airport is fully equipped to provide special assistance services at the Viva Aerobus Westchester County Airport Terminal, locations for passengers with disabilities, limited mobility, or other specific needs. Services are available across all terminals, including HPN Terminal 1, where airlines like Viva Aerobus operate. Passengers can request wheelchair assistance, help with boarding and deplaning, and support through security and customs. Passengers flying with Viva Aerobus are encouraged to request special assistance at least 48 hours before departure to ensure seamless service upon arrival at the terminal.
Premium Lounges Near Viva Aerobus HPN Terminal
Travelers flying from Viva Aerobus HPN Terminal 1 can enjoy access to several nearby premium lounges within the terminal. Terminal 1 at HPN features a variety of international airline lounges, which may be accessible to passengers through select lounge memberships, day passes, or elite travel programs. These premium lounges at HPN Terminal 1 offer luxurious amenities including comfortable seating, complimentary snacks and beverages, Wi-Fi access, shower facilities, and quiet zones ideal for relaxation or work. Travelers with long layovers or early arrivals can benefit from these spaces while waiting for their Viva Aerobus flight.
Tips Provided by Viva Aerobus to make Stress-Free Journey at HPN Airport
Viva Aerobus offers several helpful tips to ensure a smooth and stress-free journey for passengers traveling through HPN Airport.
Baggage Policies & Lost/Delayed Luggage Claims at HPN Airport

At the Viva Aerobus HPN Terminal, passengers must follow the airline’s standard baggage policies, which include specific weight and size limits for both carry-on and checked baggage. To avoid extra charges or delays, travelers are encouraged to review baggage guidelines on the official Viva Aerobus website before arriving at the airport. In case of lost, delayed, or damaged luggage upon arrival at HPN Airport, passengers should immediately report the issue at the Viva Aerobus baggage service desk located in the arrivals area of Terminal 1.
Flight Status & Schedule Updates at HPN Terminal

For real-time flight status and schedule updates at the Viva Aerobus HPN Terminal, passengers can use the Viva Aerobus mobile app or visit the airline’s official website. Departure and arrival screens are also clearly displayed throughout HPN Terminal 1, allowing travelers to stay informed about gate changes, boarding times, and potential delays. Viva Aerobus recommends that passengers check their flight status regularly—especially during inclement weather or peak travel periods.
Shopping and Dining at HPN Terminal
Passengers flying from the Viva Aerobus HPN Terminal (Terminal 1) can enjoy a variety of shopping and dining options before departure. Terminal 1 features a wide range of retail stores, including duty-free shops offering cosmetics, liquor, electronics, souvenirs, and luxury goods. For dining, travelers have access to international cuisine, fast food, cafés, and sit-down restaurants. Whether you’re looking for a quick snack or a full meal, HPN Terminal offers options to suit every taste and budget.
Smoking Areas at HPN International Airport
While HPN Airport is a smoke-free facility inside all terminals, designated smoking areas at HPN Airport are located outside the terminals, beyond the security checkpoints. Passengers flying via Viva Aerobus HPN Terminal 1 should note that once they pass through security, there are no indoor smoking lounges available. If you need to smoke, it’s best to use the clearly marked smoking zones outside Terminal 1 before checking in or going through security.
Conclusion
Viva Aerobus from HPN Terminal 1 offers passengers a seamless and budget-friendly gateway between White Plains and top destinations across Mexico. With a focus on affordability, comfort, and convenience, Viva Aerobus ensures a smooth airport experience—whether you’re checking in for a flight, claiming your baggage, or navigating the terminal’s many services and amenities. From special assistance and up-to-date flight information to premium lounge access, shopping, dining, and essential traveler tips, every aspect of the Viva Aerobus HPN Terminal experience is designed to make your journey as stress-free as possible.
FAQs about Viva Aerobus at Westchester County Airport – HPN
Which terminal does Viva Aerobus operate from at HPN Airport?
What are the check-in counter hours for Viva Aerobus at HPN Terminal 1?
Where can I find the Viva Aerobus baggage claim at HPN?
What is the official contact number for Viva Aerobus at HPN Terminal 1?
What is the address of HPN Airport for Viva Aerobus passengers?
What ground transportation options are available from Viva Aerobus HPN Terminal?
Are there any premium lounges available at HPN Terminal 1 for Viva Aerobus passengers?
Viva Aerobus Other Locations
