Viva Aerobus Mariscal Sucre International Airport Terminal – UIO

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Viva Aerobus, Mexico’s leading low-cost airline, provides travelers with an affordable and convenient travel option at Mariscal Sucre International Airport (UIO) from Terminal 1. Viva Aerobus UIO Terminal 1 connects Quito with various destinations across Mexico, offering budget-friendly flights without compromising comfort. The airline also provides an extensive selection of baggage and seat options to accommodate various travel needs, all while maintaining an exceptional standard of service. Passengers can expect a seamless check-in process, with modern amenities to enhance their travel experience.

Viva Aerobus Mariscal Sucre International Airport Terminal

Passengers at UIO Terminal can enjoy easy access to ground transportation, including taxis, buses, and the AirTrain, making it easier to explore the vibrant City of Quito before or after their flight. The terminal itself is modern and well-equipped, featuring dining options, duty-free shopping, and comfortable seating areas. In this page we include all the information from contact details to departures and arrivals details, currency exchange, special assistance services, etc.

Viva Aerobus Terminal at UIO International Airport

Viva Aerobus operates from Terminal 1 at Mariscal Sucre International Airport (UIO), providing travelers with a convenient gateway to and from Mexico.

What is the UIO Airport Address for Viva Aerobus?

Tababela, Quito 170157, Ecuador

Mariscal Sucre International Airport (UIO) Map

Check All: Viva Aerobus Terminal

How to Get in Touch with Viva Aerobus Terminal in UIO Airport?

Viva Aerobus at Mariscal Sucre International Airport (UIO), passengers can visit their check-in counters located in Terminal 1 or see our contact table below that provide all the information related to airlines.

Viva Aerobus UIO TerminalTerminal 1
Airport TypeInternational
Mariscal Sucre International Airport Phone Number+1-877-777-6741 / 593 2-330-1500
Mariscal Sucre International Airport AddressTababela, Quito 170157, Ecuador
Airport NameMariscal Sucre International Airport
Viva Aerobus Contact Number888-935-9848
Mariscal Sucre International Airport CodeUIO
Viva Aerobus Ticket Counter Hours24/7
Viva Aerobus Official Websitehttps://www.vivaaerobus.com/en-us/
Official YouTubehttps://www.youtube.com/@VivaAerobusMX
Official Twitterhttps://x.com/VivaAerobus
Official Facebookhttps://www.facebook.com/VivaAerobus/
Official Instagramhttps://www.instagram.com/vivaaerobus/

Departures Detail of Terminals for Viva Aerobus Travelers at UIO Airport

Mariscal Sucre International Airport’s Terminal 1 handles all Viva Aerobus departures from Quito. It is recommended that travelers arrive at least three hours prior to the time of departure in order to allow for security screening, check-in, and any required documents checks. The Viva Aerobus check-in counters are located within Terminal 1 and typically open several hours before flight departure. Once checked in, passengers can enjoy a variety of amenities within the terminal, including restaurants, duty-free shopping, and comfortable lounges. Flight status updates, gate information, and boarding details can be found on the monitors throughout the UIO Terminal.

Arrivals Detail of Terminals for Viva Aerobus Travelers at UIO Airport

Every Viva Aerobus flight landing at Mariscal Sucre International Airport lands at Terminal 1. This terminal handles international carriers and offers a smooth arrival experience for passengers flying from Mexico. Once you arrive, you’ll proceed through customs and immigration, which are located within Terminal 1. The terminal is equipped with clear signage and multilingual support to assist international travelers. Baggage claim for Viva Aerobus is also located in the same terminal, making the process convenient and efficient. Ground transportation options such as taxis, rideshares, AirTrain UIO, and shuttle buses are easily accessible outside the terminal, allowing for quick connections to other parts of Quito.

Services and Facilities Offered by UIO International Airport

Mariscal Sucre International Airport (UIO) offers a wide range of services and facilities to ensure a comfortable and convenient travel experience for all passengers. As one of the busiest international airports in the Ecuador, UIO provides essential amenities such as free Wi-Fi, currency exchange centers, and accessible transportation options across all terminals.

Business Class ServicesCustomer Service Assistance
Wi-Fi and Charging StationsDining and Retail Shops at UIO
Medical Assistance at UIOBaggage Services
Accessibility Services at UIOTransportation Services
UIO Check-in CountersSecurity Screening at UIO
Currency Exchange at UIOUIO Children’s Facilities
UIO Airport Lost & Found ServicesUIO Luggage Storage

Special Assistance at UIO Terminal

Viva Aerobus Mariscal Sucre International Airport Terminal

UIO Airport is fully equipped to provide special assistance services at the Viva Aerobus Mariscal Sucre International Airport Terminal, locations for passengers with disabilities, limited mobility, or other specific needs. Services are available across all terminals, including UIO Terminal 1, where airlines like Viva Aerobus operate. Passengers can request wheelchair assistance, help with boarding and deplaning, and support through security and customs. Passengers flying with Viva Aerobus are encouraged to request special assistance at least 48 hours before departure to ensure seamless service upon arrival at the terminal.

Premium Lounges Near Viva Aerobus UIO Terminal

Travelers flying from Viva Aerobus UIO Terminal 1 can enjoy access to several nearby premium lounges within the terminal. Terminal 1 at UIO features a variety of international airline lounges, which may be accessible to passengers through select lounge memberships, day passes, or elite travel programs. These premium lounges at UIO Terminal 1 offer luxurious amenities including comfortable seating, complimentary snacks and beverages, Wi-Fi access, shower facilities, and quiet zones ideal for relaxation or work. Travelers with long layovers or early arrivals can benefit from these spaces while waiting for their Viva Aerobus flight.

Tips Provided by Viva Aerobus to make Stress-Free Journey at UIO Airport

Viva Aerobus offers several helpful tips to ensure a smooth and stress-free journey for passengers traveling through UIO Airport.

Baggage Policies & Lost/Delayed Luggage Claims at UIO Airport
Viva Aerobus Mariscal Sucre International Airport Terminal

At the Viva Aerobus UIO Terminal, passengers must follow the airline’s standard baggage policies, which include specific weight and size limits for both carry-on and checked baggage. To avoid extra charges or delays, travelers are encouraged to review baggage guidelines on the official Viva Aerobus website before arriving at the airport. In case of lost, delayed, or damaged luggage upon arrival at UIO Airport, passengers should immediately report the issue at the Viva Aerobus baggage service desk located in the arrivals area of Terminal 1.

Flight Status & Schedule Updates at UIO Terminal
Viva Aerobus Mariscal Sucre International Airport Terminal

For real-time flight status and schedule updates at the Viva Aerobus UIO Terminal, passengers can use the Viva Aerobus mobile app or visit the airline’s official website. Departure and arrival screens are also clearly displayed throughout UIO Terminal 1, allowing travelers to stay informed about gate changes, boarding times, and potential delays. Viva Aerobus recommends that passengers check their flight status regularly—especially during inclement weather or peak travel periods.

Shopping and Dining at UIO Terminal

Passengers flying from the Viva Aerobus UIO Terminal (Terminal 1) can enjoy a variety of shopping and dining options before departure. Terminal 1 features a wide range of retail stores, including duty-free shops offering cosmetics, liquor, electronics, souvenirs, and luxury goods. For dining, travelers have access to international cuisine, fast food, cafés, and sit-down restaurants. Whether you’re looking for a quick snack or a full meal, UIO Terminal offers options to suit every taste and budget.

Smoking Areas at UIO International Airport

While UIO Airport is a smoke-free facility inside all terminals, designated smoking areas at UIO Airport are located outside the terminals, beyond the security checkpoints. Passengers flying via Viva Aerobus UIO Terminal 1 should note that once they pass through security, there are no indoor smoking lounges available. If you need to smoke, it’s best to use the clearly marked smoking zones outside Terminal 1 before checking in or going through security.

Conclusion

Viva Aerobus from UIO Terminal 1 offers passengers a seamless and budget-friendly gateway between Quito and top destinations across Mexico. With a focus on affordability, comfort, and convenience, Viva Aerobus ensures a smooth airport experience—whether you’re checking in for a flight, claiming your baggage, or navigating the terminal’s many services and amenities. From special assistance and up-to-date flight information to premium lounge access, shopping, dining, and essential traveler tips, every aspect of the Viva Aerobus UIO Terminal experience is designed to make your journey as stress-free as possible.

FAQs about Viva Aerobus at Mariscal Sucre International Airport – UIO
Which terminal does Viva Aerobus operate from at UIO Airport?
Viva Aerobus operates from Terminal 1 at Mariscal Sucre International Airport.
What are the check-in counter hours for Viva Aerobus at UIO Terminal 1?
Viva Aerobus check-in counters at UIO Terminal 1 are typically open 3-4 hours before flight departure.
Where can I find the Viva Aerobus baggage claim at UIO?
Baggage claim for Viva Aerobus flights is located in Terminal 1, near the arrivals area.
What is the official contact number for Viva Aerobus at UIO Terminal 1?
You can contact Viva Aerobus customer service at 888-935-9848 or UIO Airport information at +593 2-330-1500
What is the address of UIO Airport for Viva Aerobus passengers?
The address is: Tababela, Quito 170157, Ecuador.
What ground transportation options are available from Viva Aerobus UIO Terminal?
Ground transportation includes taxis, buses, rideshares, and the AirTrain UIO, providing easy access to Quito and surrounding areas.
Are there any premium lounges available at UIO Terminal 1 for Viva Aerobus passengers?
While Viva Aerobus does not operate its own lounge, passengers can access nearby international airline lounges with eligible memberships or passes.

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