As Russia’s flagship carrier, Aeroflot offers passengers a seamless travel experience between São Paulo and major destinations worldwide, including Moscow and other global cities. Aeroflot operates from Terminal 1 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), one of São Paulo busiest and most well-connected terminals. Travelers flying with Aeroflot GRU Terminal 1 can enjoy a wide range of modern amenities such as comfortable lounges, duty-free shopping, diverse dining options, and efficient check-in counters for both economy and business class passengers. The airline passengers benefit from advanced baggage handling systems, dedicated customer service, and streamlined security procedures designed for convenience and efficiency.

The terminal provides easy access to ground transportation, including taxis, AirTrain, and car rentals, ensuring smooth connectivity to and from Manhattan and surrounding areas. Whether you’re traveling for business or leisure, Aeroflot at GRU Airport Terminal 1 combines Russian hospitality with world-class service standards, making it a preferred choice for international travelers.
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Aeroflot Terminal at GRU International Airport
Aeroflot operates from Terminal 1 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), providing passengers with a convenient gateway between São Paulo and other destinations. Terminal 1 at GRU is designed to facilitate smooth passenger flow with streamlined security, advanced baggage handling, and dedicated customer service, making international travel stress-free.
What is the Aeroflot GRU Terminal Address?
Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) Map
Check All: Aeroflot Terminal
How to Contact Aeroflot at GRU International Airport?
Get a contact information about Aeroflot at São Paulo/Guarulhos–Governador André Franco Montoro International Airport, complete with their designated terminal, website link, address, etc.
| Aeroflot GRU Terminal | Terminal 1 |
| Airport Type | International |
| São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number | +1-877-777-6741 / 55 11 2445-2945 |
| São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address | Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil |
| Airport Name | São Paulo/Guarulhos–Governador André Franco Montoro International Airport |
| Aeroflot Contact Number | 0800 10 08924 |
| São Paulo/Guarulhos–Governador André Franco Montoro International Airport Code | GRU |
| Aeroflot Ticket Counter Hours | 24/7 |
| Aeroflot Official Website | https://www.aeroflot.ru/ |
| Official YouTube | https://www.youtube.com/@aeroflot |
| Official Twitter | https://x.com/aeroflot_world |
| Official Facebook | https://www.facebook.com/aeroflotinternational |
| Official Instagram | https://www.instagram.com/aeroflot |
Departure Details of Terminal for Aeroflot Travelers at GRU Airport
Travelers flying with Aeroflot from GRU Terminal can enjoy a streamlined and convenient departure experience. Aeroflot GRU Terminal is located at Terminal 1, where passengers can access modern check-in counters, dedicated business and economy class services, and helpful customer service staff. The terminal features advanced baggage handling, security screening, and boarding facilities to ensure a smooth start to international journeys. Additionally, travelers can take advantage of lounges, dining options, and duty-free shopping while waiting for their flights.
Arrival Details of Terminal for Aeroflot Travelers at GRU Airport
Upon arrival at Aeroflot GRU Terminal passengers are greeted with efficient immigration and customs services designed for international travelers. Baggage claim areas are clearly marked, and staff are available to assist with any inquiries. The terminal provides convenient ground transportation connections, including taxis, shuttle services, and the AirTrain.
Aeroflot Special Assistance at GRU Terminal

Passengers requiring extra support can easily access special assistance services at Aeroflot GRU Terminal. Terminal 1 is fully equipped to assist travelers with disabilities, elderly passengers, or those needing mobility support. Services include wheelchair assistance, priority boarding, accessible restrooms, and trained staff to guide passengers through check-in, security, and boarding procedures. Advance requests for assistance can be made through Aeroflot to ensure a smooth and comfortable journey.
Check-In Process at GRU Terminal

The check-in process at Aeroflot GRU Terminal is designed for efficiency and convenience. Passengers can check in at dedicated counters for economy and business class, or use self-service kiosks for a faster experience. Online check-in is also available prior to arrival, allowing travelers to save time at GRU Terminal. Baggage drop-off, boarding pass collection, and customer support are all streamlined to make the departure process as seamless as possible.
Services and Facilities Offered By Aeroflot at GRU International Airport
Aeroflot GRU Terminal at São Paulo/Guarulhos–Governador André Franco Montoro International Airport offers a wide range of services and facilities designed to provide a comfortable and efficient travel experience for international passengers.
- Modern Check-In Counters at GRU Airport
- Self-Service Kiosks
- GRU Airport Comfortable Lounges
- Duty-Free Shopping and Dining Options
- Special Assistance Services at GRU
- Customer Support Services at GRU Terminal
- GRU Airport Convenient Ground Transportation
To Make Easy Flight Trip for Aeroflot Travelers at the GRU Terminal
Traveling with Aeroflot from GRU Terminal is designed to be smooth and stress-free, making your flight experience easier and more enjoyable.
Flight Status & Schedule Updates at GRU Terminal
Passengers flying with Aeroflot GRU Terminal can stay informed about their flights through real-time flight status and schedule updates. Terminal 1 at GRU Airport provides electronic display boards and official mobile apps to track arrivals, departures, delays, and gate information. Staying updated ensures travelers can plan their time efficiently and avoid any last-minute confusion.
Aeroflot Baggage Policies & Lost/Delayed Luggage Claims at GRU Airport

At Aeroflot GRU Terminal, passengers are guided by clear baggage policies for both carry-on and checked luggage. For any lost or delayed luggage, Terminal 1 has dedicated counters to file claims and track missing items, ensuring passengers receive prompt support. Aeroflot provides assistance for international travel needs, making baggage handling straightforward and reliable.
Upgrade Options at GRU Terminal

Travelers at Aeroflot GRU Terminal have access to various upgrade options, including premium economy and business class enhancements. Passengers can request upgrades during online check-in, at check-in counters, or at the airport, allowing for a more comfortable and luxurious flight experience with additional amenities and priority services.
Aeroflot Ticket Cancellations and Refunds at GRU Terminal
For passengers needing to cancel or modify tickets at Aeroflot GRU Terminal 1, provides dedicated customer service counters and online support. Refunds and changes are handled according to Aeroflot’s policies, ensuring travelers can manage their itineraries efficiently while receiving guidance for international travel requirements.
Conclusion
Aeroflot São Paulo/Guarulhos–Governador André Franco Montoro International Airport Terminal 1 offers a comprehensive, passenger-focused experience that combines convenience, comfort, and world-class service. From streamlined check-in processes, special assistance services, and modern lounges to clear baggage policies, upgrade options, and real-time flight updates, the terminal is designed to make international travel as smooth and stress-free as possible. Travelers benefit from efficient security procedures, advanced baggage handling, and easy ground transportation connections via taxis, AirTrain, or car rentals. Whether departing or arriving, passengers can rely on dedicated customer support and a full range of amenities, including duty-free shopping and diverse dining options.
FAQs about Aeroflot at São Paulo/Guarulhos–Governador André Franco Montoro International Airport – GRU
What terminal does Aeroflot operate from at GRU Airport?
How can I contact Aeroflot at GRU Airport?
What are the Aeroflot check-in timings at GRU Airport?
Are there lounges available for Aeroflot passengers at GRU Terminal 1?
How can I report lost or delayed baggage for Aeroflot at GRU?
Are there dining and shopping options for Aeroflot passengers at GRU Terminal 1?
What ground transportation options are available from GRU Terminal 1 for Aeroflot passengers?
Aeroflot Airlines Other Locations
