As Russia’s flagship carrier, Aeroflot offers passengers a seamless travel experience between Madrid and major destinations worldwide, including Moscow and other global cities. Aeroflot operates from Terminal 1 at Adolfo Suárez Madrid–Barajas Airport (MAD), one of Madrid busiest and most well-connected terminals. Travelers flying with Aeroflot MAD Terminal 1 can enjoy a wide range of modern amenities such as comfortable lounges, duty-free shopping, diverse dining options, and efficient check-in counters for both economy and business class passengers. The airline passengers benefit from advanced baggage handling systems, dedicated customer service, and streamlined security procedures designed for convenience and efficiency.

The terminal provides easy access to ground transportation, including taxis, AirTrain, and car rentals, ensuring smooth connectivity to and from Manhattan and surrounding areas. Whether you’re traveling for business or leisure, Aeroflot at MAD Airport Terminal 1 combines Russian hospitality with world-class service standards, making it a preferred choice for international travelers.
Table of Contents
Aeroflot Terminal at MAD International Airport
Aeroflot operates from Terminal 1 at Adolfo Suárez Madrid–Barajas Airport (MAD), providing passengers with a convenient gateway between Madrid and other destinations. Terminal 1 at MAD is designed to facilitate smooth passenger flow with streamlined security, advanced baggage handling, and dedicated customer service, making international travel stress-free.
What is the Aeroflot MAD Terminal Address?
Av. de la Hispanidad, s/n, 28042 Madrid, Spain
Adolfo Suárez Madrid–Barajas Airport (MAD) Map
Check All: Aeroflot Terminal
How to Contact Aeroflot at MAD International Airport?
Get a contact information about Aeroflot at Adolfo Suárez Madrid–Barajas Airport, complete with their designated terminal, website link, address, etc.
| Aeroflot MAD Terminal | Terminal 1 |
| Airport Type | International |
| Adolfo Suárez Madrid–Barajas Airport Phone Number | +1-877-777-6741 / 34 913 21 10 00 |
| Adolfo Suárez Madrid–Barajas Airport Address | Av. de la Hispanidad, s/n, 28042 Madrid, Spain |
| Airport Name | Adolfo Suárez Madrid–Barajas Airport |
| Aeroflot Contact Number | 0800 10 08924 |
| Adolfo Suárez Madrid–Barajas Airport Code | MAD |
| Aeroflot Ticket Counter Hours | 24/7 |
| Aeroflot Official Website | https://www.aeroflot.ru/ |
| Official YouTube | https://www.youtube.com/@aeroflot |
| Official Twitter | https://x.com/aeroflot_world |
| Official Facebook | https://www.facebook.com/aeroflotinternational |
| Official Instagram | https://www.instagram.com/aeroflot |
Departure Details of Terminal for Aeroflot Travelers at MAD Airport
Travelers flying with Aeroflot from MAD Terminal can enjoy a streamlined and convenient departure experience. Aeroflot MAD Terminal is located at Terminal 1, where passengers can access modern check-in counters, dedicated business and economy class services, and helpful customer service staff. The terminal features advanced baggage handling, security screening, and boarding facilities to ensure a smooth start to international journeys. Additionally, travelers can take advantage of lounges, dining options, and duty-free shopping while waiting for their flights.
Arrival Details of Terminal for Aeroflot Travelers at MAD Airport
Upon arrival at Aeroflot MAD Terminal passengers are greeted with efficient immigration and customs services designed for international travelers. Baggage claim areas are clearly marked, and staff are available to assist with any inquiries. The terminal provides convenient ground transportation connections, including taxis, shuttle services, and the AirTrain.
Aeroflot Special Assistance at MAD Terminal

Passengers requiring extra support can easily access special assistance services at Aeroflot MAD Terminal. Terminal 1 is fully equipped to assist travelers with disabilities, elderly passengers, or those needing mobility support. Services include wheelchair assistance, priority boarding, accessible restrooms, and trained staff to guide passengers through check-in, security, and boarding procedures. Advance requests for assistance can be made through Aeroflot to ensure a smooth and comfortable journey.
Check-In Process at MAD Terminal

The check-in process at Aeroflot MAD Terminal is designed for efficiency and convenience. Passengers can check in at dedicated counters for economy and business class, or use self-service kiosks for a faster experience. Online check-in is also available prior to arrival, allowing travelers to save time at MAD Terminal. Baggage drop-off, boarding pass collection, and customer support are all streamlined to make the departure process as seamless as possible.
Services and Facilities Offered By Aeroflot at MAD International Airport
Aeroflot MAD Terminal at Adolfo Suárez Madrid–Barajas Airport offers a wide range of services and facilities designed to provide a comfortable and efficient travel experience for international passengers.
- Modern Check-In Counters at MAD Airport
- Self-Service Kiosks
- MAD Airport Comfortable Lounges
- Duty-Free Shopping and Dining Options
- Special Assistance Services at MAD
- Customer Support Services at MAD Terminal
- MAD Airport Convenient Ground Transportation
To Make Easy Flight Trip for Aeroflot Travelers at the MAD Terminal
Traveling with Aeroflot from MAD Terminal is designed to be smooth and stress-free, making your flight experience easier and more enjoyable.
Flight Status & Schedule Updates at MAD Terminal
Passengers flying with Aeroflot MAD Terminal can stay informed about their flights through real-time flight status and schedule updates. Terminal 1 at MAD Airport provides electronic display boards and official mobile apps to track arrivals, departures, delays, and gate information. Staying updated ensures travelers can plan their time efficiently and avoid any last-minute confusion.
Aeroflot Baggage Policies & Lost/Delayed Luggage Claims at MAD Airport

At Aeroflot MAD Terminal, passengers are guided by clear baggage policies for both carry-on and checked luggage. For any lost or delayed luggage, Terminal 1 has dedicated counters to file claims and track missing items, ensuring passengers receive prompt support. Aeroflot provides assistance for international travel needs, making baggage handling straightforward and reliable.
Upgrade Options at MAD Terminal

Travelers at Aeroflot MAD Terminal have access to various upgrade options, including premium economy and business class enhancements. Passengers can request upgrades during online check-in, at check-in counters, or at the airport, allowing for a more comfortable and luxurious flight experience with additional amenities and priority services.
Aeroflot Ticket Cancellations and Refunds at MAD Terminal
For passengers needing to cancel or modify tickets at Aeroflot MAD Terminal 1, provides dedicated customer service counters and online support. Refunds and changes are handled according to Aeroflot’s policies, ensuring travelers can manage their itineraries efficiently while receiving guidance for international travel requirements.
Conclusion
Aeroflot Adolfo Suárez Madrid–Barajas Airport Terminal 1 offers a comprehensive, passenger-focused experience that combines convenience, comfort, and world-class service. From streamlined check-in processes, special assistance services, and modern lounges to clear baggage policies, upgrade options, and real-time flight updates, the terminal is designed to make international travel as smooth and stress-free as possible. Travelers benefit from efficient security procedures, advanced baggage handling, and easy ground transportation connections via taxis, AirTrain, or car rentals. Whether departing or arriving, passengers can rely on dedicated customer support and a full range of amenities, including duty-free shopping and diverse dining options.
FAQs about Aeroflot at Adolfo Suárez Madrid–Barajas Airport – MAD
What terminal does Aeroflot operate from at MAD Airport?
How can I contact Aeroflot at MAD Airport?
What are the Aeroflot check-in timings at MAD Airport?
Are there lounges available for Aeroflot passengers at MAD Terminal 1?
How can I report lost or delayed baggage for Aeroflot at MAD?
Are there dining and shopping options for Aeroflot passengers at MAD Terminal 1?
What ground transportation options are available from MAD Terminal 1 for Aeroflot passengers?
Aeroflot Airlines Other Locations
