If you’re flying with Aeromexico from General Rafael Buelna International Airport (MZT), you’ll depart from Terminal 4. As one of the busiest terminals at MZT, Terminal 4 offers Aeromexico passengers a modern, efficient, and comfortable travel experience. Aeromexico MZT Terminal operates both arrivals and departures at terminal 4, offering a smooth and convenient experience for travelers heading to Mexico and other international destinations. Whether you’re traveling for business or leisure, flying Aeromexico from MZT ensures comfort and reliability.

Terminal 4 at MZT is well-equipped with a wide range of amenities, including duty-free shopping, dining options, and premium lounges, accessible to eligible Aeromexico passengers through the SkyTeam alliance. Aeromexico General Rafael Buelna International Airport Terminal also provides efficient check-in counters, automated kiosks, and streamlined security checkpoints, making it easier to navigate even during peak travel times. Choosing Aeromexico at MZT Terminal 4 gives passengers access to a global hub that prioritizes service, safety, and convenience.
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Aeromexico Terminal at MZT International Airport
Aeromexico operates from Terminal 4 at General Rafael Buelna International Airport (MZT) in Mazatlán. Terminal 4 is a major international hub known for its modern facilities, efficient layout, and wide range of services.
What is the Aeromexico MZT Terminal Address?
Km 13.5 Carretera Internacional Norte, 82199 Mazatlán, Sin., Mexico
General Rafael Buelna International Airport (MZT) Map
Check All: Aeromexico Terminal
How to Contact Aeromexico at MZT International Airport?
To contact Aeromexico at General Rafael Buelna International Airport (MZT), passengers can see the below table, which shows all the information related to phone numbers, address and links that make sure they reach out to the correct location.
| Aeromexico MZT Terminal | Terminal 4 |
| Airport Type | International |
| General Rafael Buelna International Airport Phone Number | +1-877-777-6741 / 52 669 982 2470 |
| General Rafael Buelna International Airport Address | Km 13.5 Carretera Internacional Norte, 82199 Mazatlán, Sin., Mexico |
| Airport Name | General Rafael Buelna International Airport |
| Aeromexico Contact Number | 800-237-6639 |
| General Rafael Buelna International Airport Code | MZT |
| Aeromexico Ticket Counter Hours | 24/7 |
| Aeromexico Official Website | https://aeromexico.com/es-mx |
| Official Youtube | https://www.youtube.com/user/AeromexicoTV |
| Official Twitter | https://x.com/aeromexico |
| Official Facebook | https://www.facebook.com/AeromexicoMX |
| Official Instagram | https://www.instagram.com/aeromexico/ |
Arrivals and Departures Details of Terminal for Aeromexico Travelers at MZT Airport
Aeromexico through MZT Airport, all departures and arrivals are handled at Terminal 4, one of the busiest and most modern terminals at General Rafael Buelna International Airport in Mazatlán.
Arrivals Details
All Aeromexico arrivals at MZT Airport land at Terminal 4. After landing, passengers proceed through U.S. Customs and Border Protection, followed by baggage claim located on the arrivals level of Terminal 4. For assistance, Aeromexico staff are available at designated service counters within the terminal. Ground transportation options, including taxis, rideshare services, AirTrain connections, and car rentals, are easily accessible from the arrivals area.
Departure Details
Aeromexico passengers departing from MZT should proceed to Terminal 4 for check-in and security clearance. The check-in counters are located in the main departure hall, and passengers are advised to arrive at least 3 hours before an international flight. Terminal 4 offers self-service kiosks, priority check-in for premium travelers, and access to the Delta Sky Club Lounge for eligible Aeromexico customers. There are also a variety of shops, dining options, and passenger services available after security to ensure a comfortable pre-flight experience.
Smoking Areas at MZT International Airport Terminal 4
There are designated outdoor smoking areas are available for passengers at MZT Airport. These smoking zones are located outside the terminal building on both the Arrivals (Level 1) and Departures (Level 3) levels. Clearly marked by signage and equipped with ashtrays, these areas are positioned at least 25 feet away from all terminal entrances and exits, in compliance with Mazatlán law. Travelers must exit the terminal to access these spots and should plan accordingly. Staying informed about MZT Airport smoking regulations ensures a smoother and hassle-free experience for travelers who smoke.
MZT Airport Special Assistance for Aeromexico Passengers

Passengers flying with Aeromexico at MZT Terminal 4 can access a wide range of special assistance services designed to ensure a smooth and comfortable airport experience for travelers with unique needs. Aeromexico, in coordination with General Rafael Buelna International Airport, offers personalized support for elderly passengers, travelers with reduced mobility, those requiring wheelchair services, visually or hearing-impaired individuals, and others who may need extra help during their journey.
Amenities Offered By Aeromexico at MZT International Airport
Aeromexico operates from Terminal 4 at General Rafael Buelna International Airport (MZT), offering a range of amenities to ensure a smooth and comfortable travel experience.
| Medical Assistance | Information Desk |
| Dining and Shopping | MZT Airport Special Assistance |
| MZT Airport Ground Transport Access | Check-In & Security at MZT |
| MZT Airport Lounges | Transport Links at MZT |
| Currency Exchange at MZT | Check-in Services |
| Wi-Fi Access | Flight Information Displays at MZT |
| MZT Airport Lost & Found Services | Baggage Services |
| MZT Luggage Storage | MZT Children’s Facilities |
Queries Handled by Aeromexico at MZT Terminal to Provide Stress-Free Journeys
At MZT Terminal 4, Aeromexico’s dedicated customer service team is available to handle a wide range of passenger queries to ensure a smooth and stress-free travel experience. Below we highlight some query answers that help the passengers in their journey:
Baggage Policies & Lost/Delayed Luggage Claims at MZT Airport

Passengers flying with Aeromexico at MZT Terminal should familiarize themselves with the airline’s baggage policies to avoid surprises. Aeromexico enforces specific weight and size limits for carry-on and checked baggage, which vary depending on your ticket class and destination. If you experience lost or delayed luggage, Aeromexico’s baggage claim counters located within Terminal 4 provide prompt assistance to help track and recover your belongings. For smooth claim processing, keep your baggage receipt and flight details handy when reporting any issues.
Flight Status & Schedule Updates at MZT Terminal

Staying updated on your flight status is crucial for a hassle-free travel experience with Aeromexico at MZT Terminal 4. Passengers can easily check real-time flight information, gate changes, and delays through the official Aeromexico website, mobile app, or the digital flight boards located throughout MZT Terminal 4. Signing up for flight notifications ensures you receive timely alerts, helping you manage your schedule and avoid last-minute stress.
Pet Relief Areas at MZT Airport
For travelers flying with Aeromexico at MZT Terminal 4, pet relief areas are thoughtfully provided to accommodate passengers traveling with pets. These designated outdoor zones are located near the arrivals and departures sections of Terminal 4, offering a safe and clean space for pets to relieve themselves before or after the flight. It’s recommended to allow extra time before your Aeromexico flight to visit these pet relief areas, ensuring your furry companions are comfortable throughout the journey.
Hotels near General Rafael Buelna International Airport (MZT)
For Aeromexico travelers departing from or arriving at MZT Terminal 4, several hotels near General Rafael Buelna International Airport provide convenient lodging options. Popular choices include the TWA Hotel, Hilton Mazatlán MZT Airport, and Courtyard by Marriott, all offering easy access to Terminal 4 via shuttle or short taxi rides. These hotels cater to business and leisure travelers alike, featuring amenities such as free Wi-Fi, airport shuttles, and comfortable rooms to ensure a restful stay before or after your Aeromexico flight.
Conclusion
Flying with Aeromexico at MZT Terminal 4 offers passengers a modern, convenient, and reliable travel experience from one of the busiest international terminals in the U.S. Whether you’re arriving or departing, Terminal 4 at General Rafael Buelna International Airport is fully equipped with premium amenities, efficient check-in and security procedures, and a variety of services tailored to meet every traveler’s needs. From baggage assistance and flight status updates to pet relief areas, special assistance services, and nearby hotel options, Aeromexico ensures that your journey through MZT is smooth and stress-free.
FAQs about Aeromexico at General Rafael Buelna International Airport – MZT
What terminal does Aeromexico use at MZT Airport?
Where is the Aeromexico check-in counter at MZT?
How do I contact Aeromexico at MZT Airport?
52 669 982 2470 at MZT general helpline
Can I check flight status for Aeromexico flights at MZT?
What transportation options are available from MZT Terminal 4?
What is the address of Aeromexico MZT Terminal?
Does Aeromexico have a lounge at MZT Terminal 4?
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