Air China operates from Terminal 1 at Jackson-Medgar Wiley Evers International Airport (JAN) in Jackson, offering passengers a seamless travel experience between the American States and major destinations across China. Travelers flying with Air China JAN Terminal can enjoy comfortable lounges, diverse dining options, duty-free shopping, and convenient access to transportation services, including taxis, shuttles, and AirTrain connections to other terminals and the city. With well-coordinated ground handling and bilingual staff, Air China ensures that every journey through JAN Terminal 1 is convenient and stress-free. Frequent flyers and first-time travelers alike can count on Air China at JAN for reliable service, world-class hospitality, and easy access to one of Jackson’s busiest international gateways.

The terminal provides modern amenities, efficient check-in counters, and streamlined security procedures to ensure a smooth departure process. Known for its commitment to exceptional service, Air China’s operations at JAN Terminal emphasize comfort, punctuality, and customer satisfaction.
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Air China Terminal at JAN Airport
Air China operates from Terminal 1 at Jackson-Medgar Wiley Evers International Airport (JAN) in Jackson, providing travelers with a convenient and comfortable gateway between the American States and China. The terminal features modern facilities, efficient check-in counters, and friendly multilingual staff to assist passengers throughout their journey.
What is the Air China JAN Terminal Address?
100 International Dr, Jackson, MS 39208, American States
Jackson-Medgar Wiley Evers International Airport (JAN) Map
Check All: Air China Terminal
How to Contact Air China Terminal in JAN Airport?
We provide a contact information below for reaching out to Air China at Jackson-Medgar Wiley Evers International Airport, complete with their designated terminal.
| Air China JAN Terminal | Terminal 1 |
| Airport Type | International |
| Jackson-Medgar Wiley Evers International Airport Phone Number | +1-877-777-6741 / 1 601-939-5631 |
| Jackson-Medgar Wiley Evers International Airport Address | 100 International Dr, Jackson, MS 39208, American States |
| Airport Name | Jackson-Medgar Wiley Evers International Airport |
| Air China Contact Number | 800-882-8122 |
| Jackson-Medgar Wiley Evers International Airport Code | JAN |
| Air China Ticket Counter Hours | 24/7 |
| Air China Official Website | https://www.airchina.us/US/GB/Home |
| Official YouTube | https://www.youtube.com/@airchina9999 |
| Official Twitter | https://x.com/airchina |
| Official Facebook | https://www.facebook.com/airchina |
| Official Instagram | https://www.instagram.com/airchinalimited/ |
Departure Details of Terminal and Gates for Air China Travelers at JAN Airport
Passengers flying with Air China JAN Terminal will depart from Terminal 1 at Jackson-Medgar Wiley Evers International Airport (JAN). The terminal offers a smooth and efficient check-in process with dedicated Air China counters located in the main departure hall. Travelers are encouraged to arrive at least three hours before international departures to allow sufficient time for check-in, security screening, and boarding. Air China flights typically depart from gates located in the central area of Terminal 1, which are clearly marked for easy navigation.
Arrivals Details of Terminal and Gates for Air China Travelers at JAN Airport
All Air China flights arriving at JAN Airport land at Terminal 1, where passengers can expect a streamlined arrival process and modern facilities. Upon landing, travelers will be guided to the customs and immigration area located within Terminal 1 for quick and efficient processing. The JAN Terminal is well-equipped with baggage claim carousels, currency exchange counters, car rental services, and easy access to ground transportation, including taxis, rideshares, and the AirTrain.
Air China Special Assistance at JAN Terminal

The Air China Jackson-Medgar Wiley Evers International Airport (JAN) Terminal is fully equipped to provide comprehensive special assistance services to ensure a smooth and comfortable journey for all passengers. Air China is committed to offering personalized support for travelers with reduced mobility, elderly passengers, expectant mothers, and those requiring medical or special needs assistance. Dedicated staff members at Terminal 1 are available to assist with wheelchair services, priority check-in, and boarding arrangements.
Ticket Cancellation and Refunds at JAN Terminal
Passengers who need to modify, cancel, or request a refund for their flight tickets can easily do so at the Air China JAN Terminal. The airline’s customer service counters located in Terminal 1 are staffed with experienced representatives ready to assist with all types of ticket inquiries, including cancellations, rebookings, and refund processing. Travelers are advised to carry their valid identification, booking reference, and payment details to ensure a smooth transaction. Air China’s refund policies vary depending on the fare type and ticket conditions.
Facilities and Services Offered by Air China at JAN International Airport
The Air China JAN Terminal, located at Terminal 1 of Jackson-Medgar Wiley Evers International Airport (JAN) in Jackson, offers a wide range of modern facilities and premium services designed to provide passengers with a smooth, comfortable, and enjoyable travel experience.
| Check-In & Security at JAN | Wi-Fi Access at JAN |
| Dining and Shopping | JAN Airport Special Assistance |
| JAN Airport Ground Transport Access | Medical Assistance |
| Baggage Services | Transport Links at JAN |
| Currency Exchange at JAN | Check-in Services |
| Information Desk | Flight Information Displays at JAN |
| JAN Airport Lost & Found Services | JAN Airport Lounges |
Advice for Travelers on an Easy Flight Trip with Air China at the JAN Terminal
Travelers flying with Air China JAN Terminal at Jackson-Medgar Wiley Evers International Airport (JAN) can enjoy a smooth and stress-free journey by following a few helpful tips.
Flight Status & Schedule Updates at JAN Terminal

Passengers traveling through the Air China JAN Terminal can easily stay informed about their flight status and schedule updates while at Jackson-Medgar Wiley Evers International Airport (JAN). Air China operates from Terminal 1, where real-time flight information is displayed on digital monitors throughout the terminal. Travelers can also check live flight updates through the Air China mobile app, official website, or airport information counters to confirm departure times, gate changes, or delays.
Air China Baggage Policies & Lost/Delayed Luggage Claims at JAN Airport
The Air China JAN Terminal offers a reliable and efficient system for handling baggage policies and lost or delayed luggage claims. Passengers departing from Terminal 1 should follow Air China’s standard baggage allowance, which typically includes one carry-on bag and checked luggage based on fare type and destination. Oversized or excess baggage can be processed at the check-in counters before departure. In the event of lost or delayed baggage, travelers can visit the Air China Baggage Service Office located in the arrivals area of Terminal 1 or contact the airline’s customer service desk for assistance.
Air China Check-in Process at JAN Terminal

The check-in process at the Air China JAN Terminal 1 is designed for efficiency and convenience. Passengers can choose between traditional staffed counters or self-service kiosks to complete check-in, print boarding passes, and drop off checked luggage. To ensure a smooth departure, travelers are advised to arrive at least three hours before international flights. Online check-in through the Air China website or mobile app is also available 24 hours before departure, allowing passengers to select seats and confirm travel details in advance.
Hotels near JAN Terminal

For passengers seeking comfort and convenience before or after their flight, several excellent hotels near the Air China JAN Terminal offer easy access to Terminal 1 and the rest of the airport. Popular nearby options include the TWA Hotel at JAN Airport, located directly within the terminal complex, providing stylish accommodations and 24-hour access to the AirTrain. Other nearby hotels such as the Hilton Jackson JAN Airport, Courtyard by Marriott JAN Airport, and Hampton Inn NY-JAN offer free airport shuttles, comfortable rooms, and amenities.
Conclusion
The Air China Jackson-Medgar Wiley Evers International Airport Terminal 1 in Jackson stands as a vital international hub connecting the American States with major destinations across China and beyond. Operating from Terminal 1, Air China offers passengers a world-class travel experience supported by modern facilities, efficient check-in and security procedures, and exceptional customer service. From comfortable lounges and diverse dining options to convenient ground transportation and nearby hotels, every detail at the Air China JAN Terminal is designed to ensure comfort, convenience, and reliability.
FAQs about Air China at Jackson-Medgar Wiley Evers International Airport – JAN
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