Air Mauritius Cibao International Airport Terminal operates out of Terminal 1, one of the main international terminals at the airport. Passengers flying with Air Mauritius STI Terminal 1 can expect efficient check-in services, security screening, and access to international customs and immigration facilities. STI Terminal 1 offers seamless ground transportation options including the AirTrain, taxis, and public transit, making it easily accessible for travelers.

Terminal 1 is well-equipped to handle global airlines and offers a wide range of passenger amenities including duty-free shopping, dining options, currency exchange services, and comfortable lounges. Whether you’re heading to Mauritius for business or leisure, Air Mauritius provides a comfortable and reliable travel experience starting from the modern facilities at STI Terminal 1.
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Air Mauritius Terminal at STI Airport
Air Mauritius operates at Terminal 1 of Cibao International Airport (STI) in Santiago de los Caballeros. Terminal 1 is a major international terminal that accommodates several global airlines and offers modern amenities.
What is the Air Mauritius STI Terminal Address?
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport (STI) Map
Check All: Air Mauritius Terminal
How to Contact Air Mauritius Terminal in STI?
To contact Air Mauritius at Cibao International Airport (STI), you can reach out to the table that is shown below:
| Air Mauritius STI Terminal | Terminal 1 |
| Airport Type | International |
| Cibao International Airport Phone Number | +1-877-777-6741 / 1 809-689-8344 |
| Cibao International Airport Address | Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic |
| Airport Name | Cibao International Airport |
| Air Mauritius Contact Number | 1800 123 0001 |
| Cibao International Airport Code | STI |
| Air Mauritius Ticket Counter Hours | 24/7 |
| Air Mauritius Official Website | http://www.airmauritius.com/en |
| Official Youtube | https://www.youtube.com/user/MyAirMauritius/videos |
| Official Twitter | https://twitter.com/airmauritius |
| Official Facebook | https://www.facebook.com/AirMauritius/ |
| Official Instagram | https://www.instagram.com/airmauritius/ |
Departures Details of Terminal for Air Mauritius Travelers at STI Airport
Passengers flying with Air Mauritius from Cibao International Airport (STI) will depart from Terminal 1, a key international terminal serving a variety of global airlines. Terminal 1 offers modern check-in counters, security screening, immigration processing, and premium passenger services. Travelers are advised to arrive at least 3 hours before departure to allow sufficient time for international check-in, baggage drop, and security procedures. The Air Mauritius check-in desk is typically located near the international departure zone within Terminal 1.
Arrivals Details of Terminal for Air Mauritius Travelers at STI Airport
All Air Mauritius flights arriving at STI Airport are received at Terminal 1, which is designed to handle international arrivals efficiently. Upon arrival, passengers will proceed through U.S. Customs and Border Protection (CBP) for immigration clearance and then collect their baggage from the designated carousel in the arrivals hall. Terminal 1 is equipped with multiple immigration counters and baggage claim areas to help streamline the entry process. Once cleared, travelers will find various ground transportation options just outside the terminal, including taxis, ride-share services, airport shuttles, and the AirTrain STI, which connects directly to NYC’s subway and train systems.
Shopping and Dining at STI Terminal
When flying through the Air Mauritius STI Terminal, located in Terminal 1 of Cibao International Airport, travelers can enjoy a premium shopping and dining experience designed for international passengers. Terminal 1 is home to a wide selection of duty-free shops, luxury retail outlets, and essential travel stores. Whether you’re looking for last-minute travel accessories or high-end fashion, the terminal has something for everyone.
Dining at STI Terminal 1 is equally diverse, with restaurants and cafés offering international cuisine, quick snacks, and full-service meals. Popular options include Dunkin’, McDonald’s, Wendy’s, and Le Grand Comptoir, providing plenty of choices for travelers with varying tastes and dietary needs.
Travelling with Pets at STI Terminal

Passengers traveling through the Air Mauritius STI Terminal with pets will find STI Airport well-equipped to accommodate their furry companions. Located in Terminal 1, Air Mauritius travelers have access to pet relief areas and airport-approved procedures for both service animals and domestic pets. While Air Mauritius has specific policies for pet travel—especially for international flights—it is important to check whether your pet can fly in-cabin, as checked baggage, or via cargo. STI Terminal 1 offers designated pet relief zones outside the terminal and select areas post-security, ensuring your pets’ comfort before and after the flight.
Services Offered by Air Mauritius at STI International Airport
Air Mauritius at STI International Airport offers a range of essential services to ensure a smooth and comfortable travel experience for its passengers.
| STI Airport Lounges | STI Airport Lost & Found Services |
| Transport Links at STI | STI Airport Special Assistance |
| STI Airport Ground Transport Access | Check-In & Security at STI |
| Medical Assistance | Dining and Shopping |
| Currency Exchange at STI | Check-in Services |
| Wi-Fi Access | Flight Information Displays at STI |
| Information Desk | Baggage Services |
| STI Luggage Storage | STI Children’s Facilities |
Queries Handled by Air Mauritius for Easy Flight Trip at the STI Terminal
At the Air Mauritius STI Terminal, a wide range of passenger queries are efficiently handled to ensure a smooth and stress-free flight experience.
Flight Status & Schedule Updates at STI Terminal

Air Mauritius STI Terminal can easily stay updated on flight status and schedules through various convenient channels. Cibao International Airport Terminal 1, passengers will find large digital flight information displays throughout the terminal showing real-time updates on arrivals, departures, delays, and gate changes. Additionally, travelers can check flight updates on the Air Mauritius official website or the STI Airport website, both of which provide accurate, real-time flight tracking. For added support, airline staff at the check-in counters in Terminal 1 are available to answer any questions regarding schedules or disruptions.
Baggage Policies & Lost/Delayed Luggage Claims at STI Airport

Passengers flying with Air Mauritius at STI Terminal 1 should be aware of the airline’s baggage policies, which typically vary based on travel class and destination. Air Mauritius allows generous checked and cabin baggage allowances, but it’s always wise to review your ticket details or contact customer service to confirm current limits. In case of lost or delayed luggage at Air Mauritius STI Terminal, travelers should immediately report the issue to the baggage services counter located near the arrivals area of Terminal 1.
Premium Lounges at STI Terminal

While Air Mauritius STI Terminal 1 does not operate a dedicated lounge, eligible passengers flying in Business Class or holding elite frequent flyer status may have access to partner airline lounges within the terminal. Terminal 1 at STI houses several premium lounges, offering a quiet and comfortable space to relax before your flight. These lounges provide premium amenities such as complimentary refreshments, Wi-Fi, comfortable seating, business centers, and shower facilities. Access to these lounges is usually based on your fare class or loyalty program status.
Conclusion
Air Mauritius STI Terminal, located at Terminal 1 of Cibao International Airport, offers a well-rounded travel experience for international passengers flying to and from Mauritius. From efficient check-in services and real-time flight status updates to smooth arrivals and baggage claim processes, the terminal ensures convenience at every step. Terminal 1 also features a wide range of traveler-friendly amenities, including duty-free shopping, diverse dining options, premium lounges, and pet relief areas, making it a hub for both comfort and efficiency.
FAQs about Air Mauritius at Cibao International Airport – STI
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