All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Charlotte Douglas International Airport (CLT) in Charlotte. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA CLT Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

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ANA Terminal at CLT Airport
ANA operates from Terminal 7 at Charlotte Douglas International Airport (CLT). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA CLT Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Charlotte Douglas International Airport (CLT) in Charlotte. The Complete Address is:
5501 Josh Birmingham Pkwy, Charlotte, NC 28208, American States
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain CLT, which runs 24/7. If you need help navigating or contacting ANA at CLT, we provide more details like phone numbers, services, or amenities.
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How to Contact ANA Terminal in CLT?
To contact ANA Terminal at Charlotte Douglas International Airport (CLT), here’s everything you need:
| ANA CLT Terminal | Terminal 7 |
| Airport Type | International |
| Charlotte Douglas International Airport Phone Number | 1 704-359-4910 |
| Charlotte Douglas International Airport Address | 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, American States |
| Airport Name | Charlotte Douglas International Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Charlotte Douglas International Airport Code | CLT |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Charlotte Douglas International Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Charlotte Douglas International Airport (CLT) in Charlotte City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service CLT Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Charlotte Douglas International Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Charlotte Douglas International Airport (CLT) in Charlotte. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at CLT Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain CLT, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Charlotte Douglas International Airport Terminal
At ANA’s Terminal 7 at Charlotte Douglas International Airport (CLT), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at CLT Airport

Passengers traveling with ANA from CLT Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at CLT.
Baggage Policies & CLT Airport Lost/Delayed Luggage Claims

ANA at CLT International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from CLT, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & CLT Boarding Assistance

Check-in counters for ANA at CLT Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at CLT are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
CLT Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at CLT Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at CLT Terminal 7 for personalized support.
ANA Mileage Club Membership at CLT Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from CLT Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at CLT can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Charlotte Douglas International Airport
Passengers flying with ANA from CLT Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through CLT Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s CLT Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in CLT Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within CLT Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside CLT Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in CLT Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from CLT Terminal 7.
Conclusion
ANA ensures a premium travel experience at Charlotte Douglas International Airport (CLT), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at CLT Terminal 7.
FAQs on ANA at Charlotte Douglas International Airport – CLT
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ANA Other Locations
