All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Gregorio Luperón International Airport (POP) in Puerto Plata. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA POP Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

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ANA Terminal at POP Airport
ANA operates from Terminal 7 at Gregorio Luperón International Airport (POP). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA POP Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Gregorio Luperón International Airport (POP) in Puerto Plata. The Complete Address is:
Carretera Puerto Plata – Navarrete, Puerto Plata 57000, Dominican Republic
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain POP, which runs 24/7. If you need help navigating or contacting ANA at POP, we provide more details like phone numbers, services, or amenities.
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How to Contact ANA Terminal in POP?
To contact ANA Terminal at Gregorio Luperón International Airport (POP), here’s everything you need:
| ANA POP Terminal | Terminal 7 |
| Airport Type | International |
| Gregorio Luperón International Airport Phone Number | 1 809-586-0217 |
| Gregorio Luperón International Airport Address | Carretera Puerto Plata – Navarrete, Puerto Plata 57000, Dominican Republic |
| Airport Name | Gregorio Luperón International Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Gregorio Luperón International Airport Code | POP |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Gregorio Luperón International Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Gregorio Luperón International Airport (POP) in Puerto Plata City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service POP Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Gregorio Luperón International Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Gregorio Luperón International Airport (POP) in Puerto Plata. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at POP Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain POP, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Gregorio Luperón International Airport Terminal
At ANA’s Terminal 7 at Gregorio Luperón International Airport (POP), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at POP Airport

Passengers traveling with ANA from POP Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at POP.
Baggage Policies & POP Airport Lost/Delayed Luggage Claims

ANA at POP International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from POP, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & POP Boarding Assistance

Check-in counters for ANA at POP Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at POP are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
POP Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at POP Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at POP Terminal 7 for personalized support.
ANA Mileage Club Membership at POP Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from POP Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at POP can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Gregorio Luperón International Airport
Passengers flying with ANA from POP Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through POP Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s POP Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in POP Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within POP Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside POP Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in POP Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from POP Terminal 7.
Conclusion
ANA ensures a premium travel experience at Gregorio Luperón International Airport (POP), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at POP Terminal 7.
FAQs on ANA at Gregorio Luperón International Airport – POP
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ANA Other Locations
