All Nippon Airways (ANA), Japan’s leading airline, Founded in 1952 and headquartered in Minato, Tokyo, ANA operates both domestic and international flights, connecting passengers to over 90 destinations worldwide. operates from Terminal 7 at Punta Cana International Airport (PUJ) in Punta Cana. Whether you’re arriving, departing, or seeking assistance, This page provides all essential details about ANA PUJ Terminal, including terminal information, contact details, facilities, and services for a seamless journey. No matter if your journey is for work or relaxation, ANA ensures an exceptional travel experience, seamlessly blending meticulous Japanese craftsmanship with world-class service.

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ANA Terminal at PUJ Airport
ANA operates from Terminal 7 at Punta Cana International Airport (PUJ). This terminal provides modern amenities and efficient services for travelers flying to Japan.
ANA PUJ Terminal Address
All Nippon Airways (ANA) operates from Terminal 7 at Punta Cana International Airport (PUJ) in Punta Cana. The Complete Address is:
Carretera Higuey, 23000 Punta Cana, La Altagracia, Dominican Republic
This terminal is centrally located at Terminal 7 and is accessible via the AirTrain PUJ, which runs 24/7. If you need help navigating or contacting ANA at PUJ, we provide more details like phone numbers, services, or amenities.
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How to Contact ANA Terminal in PUJ?
To contact ANA Terminal at Punta Cana International Airport (PUJ), here’s everything you need:
| ANA PUJ Terminal | Terminal 7 |
| Airport Type | International |
| Punta Cana International Airport Phone Number | 1 809-959-2376 |
| Punta Cana International Airport Address | Carretera Higuey, 23000 Punta Cana, La Altagracia, Dominican Republic |
| Airport Name | Punta Cana International Airport |
| ANA Contact Number | +1 (800) 235-9262 |
| ANA Lost & Found | +1 (718) 244-4225 |
| Punta Cana International Airport Code | PUJ |
| ANA Ticket Counter Hours | 24/7 |
| ANA Official Website | https://www.ana.co.jp/en/us/ |
| Official YouTube | https://www.youtube.com/user/ANAGlobalCH |
| Official Twitter | https://twitter.com/FlyANA_official |
| Official Facebook | https://www.facebook.com/allnipponairways |
| Official Instagram | http://instagram.com/allnipponairways |
ANA Terminal Punta Cana International Airport Departures
All Nippon Airways (ANA) operates its departures from Terminal 7 at Punta Cana International Airport (PUJ) in Punta Cana City. Here’s what travelers need to know:
- Check-in Options: Online check-in (opens 24 hours before departure), self-service kiosks, and full-service PUJ Airport counters.
- Priority Services: Dedicated check-in lanes for First Class, Business Class, and ANA Mileage Club elite members.
- Security: TSA PreCheck® and CLEAR lanes available.
- ANA Lounge: Accessible to premium cabin passengers and Star Alliance Gold members.
- Dining & Shopping: Japanese and international dining options, plus duty-free shopping.
ANA Punta Cana International Airport Arrivals Terminal
All Nippon Airways (ANA) flights arrive at Terminal 7 of Punta Cana International Airport (PUJ) in Punta Cana. Here’s what to expect when landing:
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at PUJ Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain PUJ, and rental cars available
- Connecting Flights: Follow signs for flight connections; ANA staff can assist
Queries Handled at ANA Punta Cana International Airport Terminal
At ANA’s Terminal 7 at Punta Cana International Airport (PUJ), passengers can receive assistance with a wide range of travel-related queries. Here’s the most commonly handled services:
Flight Status & Schedule Updates at PUJ Airport

Passengers traveling with ANA from PUJ Terminal 7 can stay informed with real-time flight status and schedule updates via the ANA website, mobile app, or airport departure boards. Flight delays, gate changes, and weather-related advisories are promptly communicated to ensure a smooth experience at PUJ.
Baggage Policies & PUJ Airport Lost/Delayed Luggage Claims

ANA at PUJ International Airport adheres to standardized baggage policies, including allowances for checked and carry-on luggage. If your baggage is lost, delayed, or damaged during transit to or from PUJ, ANA’s dedicated baggage services team at Terminal 7 will assist you with locating your luggage or filing a claim.
Check-In & PUJ Boarding Assistance

Check-in counters for ANA at PUJ Terminal 7 are located on Level 2 and open approximately four hours before departure. Boarding begins 60 minutes prior to takeoff. ANA staff at PUJ are readily available to help with self check-in kiosks, boarding pass issues, and navigating boarding zones for a seamless departure.
PUJ Airport Special Assistance (Wheelchair, Unaccompanied Minors)
ANA offers a range of special assistance services at PUJ Airport to accommodate passengers with unique needs, including wheelchair support, escorting unaccompanied minors, and priority access for elderly travelers. You’re encouraged to notify ANA in advance or speak with staff at PUJ Terminal 7 for personalized support.
ANA Mileage Club Membership at PUJ Airport
Travelers enrolled in the ANA Mileage Club can enjoy exclusive perks when flying from PUJ Terminal 7. These include lounge access, priority boarding, extra baggage allowances, and mileage accrual. ANA representatives at PUJ can assist you with account inquiries, membership upgrades, or redemption options.
Facilities at ANA Punta Cana International Airport
Passengers flying with ANA from PUJ Terminal 7 enjoy a range of amenities designed for comfort and convenience:
- ANA Lounge: Complimentary access for First and Business Class passengers, as well as Star Alliance Gold members traveling through PUJ Terminal 7.
- Free Wi-Fi: High-speed internet is available throughout ANA’s PUJ Terminal 7 for all travelers.
- Charging Stations: Conveniently placed near gates and lounge areas in PUJ Terminal 7 to keep your devices powered.
- Currency Exchange: Travelex counters within PUJ Terminal 7 offer hassle-free currency services for international travelers.
- Nursing Rooms: Private family-friendly spaces located inside PUJ Terminal 7 for passengers traveling with infants.
- Prayer Rooms: Quiet and respectful facilities available in PUJ Terminal 7 to support spiritual needs.
- Priority Boarding: Offered to ANA premium cabin guests and Star Alliance elite members departing from PUJ Terminal 7.
Conclusion
ANA ensures a premium travel experience at Punta Cana International Airport (PUJ), operating from Terminal 7 with exceptional services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact ANA’s customer service or visit the information desk at PUJ Terminal 7.
FAQs on ANA at Punta Cana International Airport – PUJ
What terminal does ANA use at Punta Cana International Airport (PUJ)?
What is the ANA PUJ Terminal Address?
How can I contact ANA Terminal in PUJ?
Where do ANA departures take place at PUJ?
Where do ANA arrivals land at PUJ Airport?
What facilities are available at ANA PUJ Airport Terminal?
What queries are handled at ANA Terminal in PUJ?
Is there lounge access for ANA passengers at PUJ?
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Does ANA PUJ Terminal offer special assistance services?
ANA Other Locations
