Azores Airlines operates out of Terminal 1 at José Martí International Airport, ensuring travelers enjoy a modern, efficient, and well-equipped terminal. Azores Airlines José Martí International Airport Terminal ensures that passengers can expect a smooth and hassle-free check-in process. With dedicated counters and an efficient boarding procedure, travelers can get through the airport with minimal wait times. Travelers flying with Azores Airlines HAV Terminal will find a range of premium services and amenities to enhance their airport experience. Enjoy a variety of dining options, from fast casual eateries to sit-down restaurants, offering a range of cuisines. For those seeking relaxation before their flight, Terminal 1 offers comfortable lounges where passengers can unwind.

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Azores Airlines Terminal at HAV International Airport
Azores Airlines operates out of Terminal 1 at José Martí International Airport (HAV), offering a convenient and streamlined experience for passengers traveling to the Azores.
What is the Azores Airlines HAV Terminal Address?
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
Check All: Azores Airlines Terminal
How to Contact Azores Airlines at HAV International Airport?
We provide a contact information at below for reaching out to Azores Airlines at José Martí International Airport, complete with their designated terminal.
| Azores Airlines HAV Terminal | Terminal 1 |
| Airport Type | International |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| Azores Airlines Contact Number | +351 296 209 720 |
| José Martí International Airport Code | HAV |
| Azores Airlines Ticket Counter Hours | 24/7 |
| Azores Airlines Official Website | https://www.azoresairlines.pt/en |
| Official Youtube | https://www.youtube.com/c/azoresairlinesofficial |
| Official Twitter | https://x.com/_AzoresAirlines |
| Official Facebook | https://www.facebook.com/SATAAzoresAirlinesOfficial |
| Official Instagram | https://www.instagram.com/sataazoresairlines_official/ |
Departures Details of Terminal and Gates for Azores Airlines Travelers at HAV Airport

Passengers flying with Azores Airlines at HAV Terminal will depart from Terminal 1, one of the busiest international terminals at HAV Airport. Terminal 1 is known for its efficient layout, comfortable waiting areas, and a wide range of amenities, including restaurants, shops, lounges, and Wi-Fi access.
Departure Process for Azores Airlines
- Check-in: Arrive at least 3 hours before departure for international flights.
- Security: HAV Terminal 1 offers centralized security screening for all airlines.
- Concourse & Levels: HAV Terminal 1 features a single concourse with four levels, including designated areas for check-in, security, and boarding
- Gate Access at HAV: The terminal includes 13 gates, and Azores Airlines typically uses gates within this range. Gate assignments may vary,
Arrivals Details of Terminal and Gates for Azores Airlines Travelers at HAV Airport
Passengers arriving on Azores Airlines at HAV Terminal will be welcomed through Terminal 1, which is equipped to handle international arrivals with efficiency and comfort.
Arrivals Process for Azores Airlines
- Customs & Immigration: International arrivals are processed through U.S. Customs and Border Protection located within Terminal 1.
- Gate Assignments: While gate numbers may vary, all Azores Airlines arrivals are directed to gates within HAV Terminal 1’s 13-gate layout.
- Baggage Claim: Located on the lower level of HAV Terminal 1.
- Ground Transportation: Taxis, ride-shares, and AirTrain HAV are easily accessible from the arrivals area.
Shopping and Dining Options at HAV Terminal
Travelers flying with Azores Airlines at HAV Terminal can indulge in a wide array of shopping and dining experiences. Terminal 1 is home to luxury boutiques, duty-free stores, and travel essentials outlets, making last-minute purchases a breeze. Whether you’re craving gourmet meals, quick bites, or international cuisine, the terminal offers diverse dining options to satisfy every palate.
Premium Lounge for Azores Airlines Passengers at HAV Terminal
Azores Airlines at HAV Terminal (Terminal 1) does not have its own exclusive lounge, but eligible travelers can access premium lounges through partner agreements or qualifying frequent flyer status. Passengers flying in business class or holding Oneworld alliance status may gain entry to partner lounges, located within Terminal 1. These lounges offer a range of premium amenities, including complimentary food and beverages, high-speed Wi-Fi, comfortable seating, business facilities, and shower areas that providing a relaxing and comfortable space before boarding international flights to the Azores.
Parking Options for Azores Airlines at Terminal 1
Convenient parking is a key part of the travel experience with Azores Airlines at HAV Terminal. Terminal 1 offers short-term and long-term parking solutions, including accessible lots and streamlined pick-up zones. Travelers can opt for the nearby short-term parking for quick drop-offs or utilize Lot 9 at Lefferts Boulevard for extended stays. With HAV’s efficient AirTrain service connecting parking areas to the terminal, reaching your Azores Airlines flight is both hassle-free and time-saving.
Services and Facilities Offered By Azores Airlines at HAV International Airport
Azores Airlines at HAV Terminal provides a suite of customer‑oriented services and terminal facilities to make your journey more comfortable. Operating out of Terminal 1 at HAV Airport passengers can expect the following offerings:
| Medical Assistance | Check-in Services |
| Wi-Fi Access | HAV Airport Special Assistance |
| HAV Airport Ground Transport Access | Check-In & Security at HAV |
| Dining and Shopping | Baggage Services |
| Currency Exchange at HAV | Information Desk |
| HAV Airport Lounges | Flight Information Displays at HAV |
| HAV Airport Lost & Found Services | Transport Links at HAV |
| HAV Luggage Storage | HAV Children’s Facilities |
Queries Handled by Azores Airlines HAV Terminal to Provide Stress-Free Journeys
Azores Airlines at HAV Terminal is dedicated to providing a stress-free journey by efficiently handling a wide range of passenger queries. From flight reservations, ticket changes, and baggage allowances to special assistance requests, etc.
Baggage Policies & Lost/Delayed Luggage Claims at HAV Airport
Travelers flying with Azores Airlines at HAV Terminal should familiarize themselves with the airline’s baggage policies. Azores Airlines typically allows passengers to check in one or two bags depending on the fare class, with specific weight and size limits. In case of lost or delayed baggage, passengers can file a claim directly at the baggage service desk in Terminal 1 or contact Azores Airlines customer support.
Flight Status & Schedule Updates at HAV Terminal

Staying informed about your flight status is crucial for hassle-free travel with Azores Airlines at HAV Terminal. HAV Airport’s Terminal 1 offers multiple digital display boards providing real-time flight updates, including gate changes, delays, and cancellations. Additionally, passengers can check live flight status and schedule updates via the Azores Airlines official website or mobile app. The airline’s customer service counters and airport information desks in Terminal 1 are also available to assist with any flight-related queries.
Special Assistance at HAV Terminal for Azores Airlines Travelers
Azores Airlines at HAV Terminal is committed to providing accessible travel for all passengers. Terminal 1 offers a range of special assistance services, including wheelchair support, priority boarding, and help for visually or hearing-impaired travelers. Passengers requiring assistance should notify Azores Airlines at least 48 hours before departure to ensure proper arrangements.
Smoking Areas at HAV Terminal for Azores Airlines Travelers
While HAV Airport maintains a smoke-free policy inside its terminals, designated smoking areas are available outside Terminal 1 for passengers flying with Azores Airlines at HAV Terminal. These outdoor zones are clearly marked and located near the arrivals and departures entrances. Travelers are advised to use these areas responsibly and adhere to posted regulations to maintain a clean and safe environment.
Conclusion
Flying with Azores Airlines at HAV Terminal (Terminal 1) offers a seamless, comfortable, and passenger-friendly experience from start to finish. With modern check-in counters, efficient boarding procedures, and helpful customer service staff, travelers can enjoy stress-free departures and smooth arrivals. Terminal 1 provides a full range of premium services, including diverse dining and shopping options, accessible transportation, and helpful amenities like currency exchange, Wi-Fi, and special assistance for passengers with reduced mobility.
FAQs about Azores Airlines at José Martí International Airport – HAV
What terminal is Azores Airlines at HAV Airport?
What is the Azores Airlines HAV terminal address?
Terminal 1, José Martí International Airport, Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba.
How do I contact Azores Airlines at HAV Airport?
Is there a lounge available for Azores Airlines passengers at HAV?
What should I do if my baggage is lost or delayed at HAV?
What transportation options are available to/from HAV Terminal 1?
Azores Airlines Other Locations
