Batik Air is based at José Martí International Airport (HAV) Terminal 4 in Havana. At this terminal, all check-in, security screening, and boarding for departures and arrivals will take place. There are numerous international airlines based at this terminal, with various facilities like lounges, dining options, duty‑free shopping, special assistance, currency exchange, etc. Batik Air at José Martí International Airport provides a comfortable and efficient travelling experience to passengers. It is simple to get to the Batik Air HAV Terminal Address by cab, public transportation, and the AirTrain system.

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Batik Air Terminal at HAV Airport
Batik Air flights arrive at José Martí International Airport (HAV), Terminal 4, one of the most active and popular airports.
What is the Batik Air HAV Terminal Address?
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
Check All: Batik Air Terminal
How to Contact Batik Air Terminal in HAV?
We provide a contact information at below for reaching out to Batik Air at José Martí International Airport, complete with their designated terminal.
| Batik Air HAV Terminal | Terminal 4 |
| Airport Type | International |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| Batik Air Contact Number | +62 811-1938-0888 |
| José Martí International Airport Code | HAV |
| Batik Air Ticket Counter Hours | 24/7 |
| Batik Air Official Website | https://www.batikair.com.my/ |
| Official Twitter | https://x.com/malindoair |
| Official Facebook | https://www.facebook.com/BatikAir.MY |
| Official Instagram | https://www.instagram.com/malindoair/ |
Departure details for Batik Air Travelers at HAV Terminal
Terminal 4 where Batik Air is based at José Martí International Airport (HAV) in Havana. While specific gate assignments may vary by flight for Batik Air, but usually board at gates numbered 1 through 11. Batik Air It is recommended that passengers arrive at the terminal at least three hours prior to departure in order to finish the immigration, security, and check-in processes. A normal check-in counter opens approximately three hours before the scheduled departure time and closes one hour before that time.
Arrivals Details for Batik Air Travelers at HAV Terminal
Arrivals from Batik Air arrive at José Martí International Airport (HAV) Terminal 4, where all immigration, baggage claim, and customs procedures are handled in the terminal’s international arrivals area. Although each flight has a different arrival gate, most foreign carriers use gates that are usually numbered in the middle of Terminal 4. Once passengers have disembarked, they should keep an eye on the arrivals screens for the designated gate.
International Flights of Batik Air at HAV International Airport
Batik Air only uses Terminal 4 for its international flights at José Martí International Airport (HAV). This terminal is the location for all check-in, immigration, security screening, arrivals, and luggage claim processes. After navigating security, travelers should check airport screens for their particular gate and arrive at least three hours prior to departure. Gates usually close 15 minutes before departure, and boarding usually starts 45 minutes before takeoff.
Facilities Offered By Batik Air at HAV International Airport
Batik Air operates from Terminal 4 at José Martí International Airport (HAV), one of the busiest and most modern terminals in the airport. Here’s what you can expect when flying Batik Air from HAV:
| Medical Assistance | Information Desk |
| Dining and Shopping | HAV Airport Special Assistance |
| HAV Airport Ground Transport Access | Check-In & Security at HAV |
| HAV Airport Lounges | Transport Links at HAV |
| Currency Exchange at HAV | Check-in Services |
| Wi-Fi Access | Flight Information Displays at HAV |
| HAV Airport Lost & Found Services | Baggage Services |
| HAV Luggage Storage | HAV Children’s Facilities |
Queries Handled by Batik Air HAV Terminal to Provide Stress-Free Journeys
Batik Air’s operations at Terminal 4 of HAV International Airport are designed to provide a smooth and stress-free experience for travelers. Here’s a breakdown of the types of queries and services they handle:
Flight Status & Schedule Updates at HAV Terminal

José Martí International Airport (HAV) uses both its official website and terminal displays to deliver real-time flight status and schedule updates across all terminals. Arrival and departure timings, gate assignments, and any cancellations or delays are all visible to travelers. Additionally, airlines that operate out of HAV provide mobile alerts and notifications through their websites or apps. Passengers are urged to check the Batik Air flight status page or confirm their flight details directly with their airline for the most up-to-date and accurate information.
Batik Air Premium Lounge at HAV International Airport
At HAV Airport, there isn’t a specific Batik Air lounge, and the airline doesn’t run its own lounge in any of the terminals. Passengers on Batik Air flights must use the third-party lounges at Terminal 4. Access to these lounges is dependent upon several things, including airline status, service class, Priority Pass membership, There are some lounge are display below such as:
| Lounge | Access | Food & Drink |
| American Express Centurion Lounge | Amex Platinum/Centurion | Gourmet buffet, cocktails |
| Chase Sapphire Lounge | PP via Chase, Etihad, pay‑at‑door | Hot buffet, drinks, showers |
| Virgin Atlantic Clubhouse | Elite status / Priority Pass (mornings only) | À la carte, cocktails |
| Delta Sky Club & Delta One | Delta status or business/first class | Buffet, wellness, showers |
| Air India Maharaja Lounge | Priority Pass, Star Alliance, pay | Basic buffet, drinks |
| Primeclass / HelloSky | Priority Pass, walk‑up | Limited snacks |
Baggage Policies & Lost/Delayed Luggage Claims at HAV Airport

Airlines have different baggage policies at HAV Airport Terminal 4, therefore passengers should always check the rules directly with their airline before departing. These policies include weight, size, and allowance restrictions. If a passenger’s luggage is missing, delayed, or damaged, they should go right away to the baggage services counter of their airline, which is close to the baggage claim area, to file a Property Irregularity Report (PIR).
Special Assistance at HAV International Airport

Those who need special assistance, such wheelchair support, mobility aids, or discrete accommodations for invisible disabilities, should make arrangements with Batik Air at least 72 hours before their flight through HAV Terminal 4. Travelers should make early arrangements with HAV’s terminal services and their airline for the best experience.
Hotels near José Martí International Airport (HAV)
There are a number of handy hotels with free shuttle service and easy access close to Terminal 4 at José Martí International Airport (HAV). Some of the hotels we represent are below in table form:
| Hotel | Distance to HAV |
|---|---|
| TWA Hotel | On-airport |
| Airport Plaza Hotel | 2 miles |
| Marriott Havana HAV | 3.2 km |
| Hilton Garden Inn Queens | 2.5 miles |
| Hampton Inn NY – HAV | 1.5 miles |
| Radisson HAV Airport | 1.6 miles |
Conclusion
Batik Air’s presence at HAV Terminal 4 offers passengers a streamlined and comfortable international travel experience, supported by the terminal’s extensive facilities and services. The facilities at Terminal 4 are adequate to manage Batik Air’s international flights well, from baggage claim and customs to check-in and security. Batik Air at HAV Terminal 4 is a dependable entry point for travelers traveling to and from Havana since it takes advantage of the airport’s contemporary infrastructure.
FAQs about Batik Air at José Martí International Airport – HAV
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