Caribbean Airlines operates out of Terminal 4 at Logan International Airport (BOS) in Boston. Travelers flying with Caribbean Airlines Logan International Airport Terminal can take advantage of various amenities, including dining options, retail stores, free Wi-Fi, and accessibility services. Caribbean Airlines BOS Terminal is well-connected to other parts of the airport and Boston via the 24/7 AirTrain system, making it an efficient and traveler-friendly hub for Caribbean Airlines passengers.

Terminal 4 features convenient check-in counters, baggage drop areas, and easy access to customs and immigration services. This modern, international terminal handles both arrivals and departures for the airline, offering passengers a streamlined travel experience. In this page we provide the full information related to Caribbean Airlines include contact details, departure and arrival details and facilities provided by Airlines etc.
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Caribbean Airlines Terminal at BOS International Airport
Caribbean Airlines operates exclusively from Terminal 4 at Logan International Airport Terminal (BOS)—for both arrivals and departures.
What is the Caribbean Airlines BOS Terminal Address?
1 Harborside Dr, Boston, MA 02128, American States
Logan International Airport (BOS) Map
Check All: Caribbean Airlines Terminal
How to Contact Caribbean Airlines at BOS International Airport?
We provide a contact information at below for reaching out to Caribbean Airlines at Logan International Airport, complete with their designated terminal.
| Caribbean Airlines BOS Terminal | Terminal 4 |
| Airport Type | International |
| Logan International Airport Phone Number | +1-877-777-6741 / 1 800-235-6426 |
| Logan International Airport Address | 1 Harborside Dr, Boston, MA 02128, American States |
| Airport Name | Logan International Airport |
| Caribbean Airlines Contact Number | 800-920-4225 |
| Logan International Airport Code | BOS |
| Caribbean Airlines Ticket Counter Hours | 24/7 |
| Caribbean Airlines Official Website | https://www.caribbean-airlines.com/ |
| Official Youtube | https://www.youtube.com/user/iflycaribbean |
| Official Twitter | https://x.com/iflycaribbean |
| Official Facebook | https://www.facebook.com/caribbeanairlines/ |
| Official Instagram | https://www.instagram.com/iflycaribbean/ |
Caribbean Airlines Departures Details of Terminal at BOS International Airport
Passengers departing with Caribbean Airlines from Logan International Airport begin the process in Terminal 4, where check-in opens three hours before scheduled departure, including staffed counters and self-service kiosks on the departure level (Level 1).
Departure details
- Check-in: Opens 3 hours before departure at staffed counters and self-service kiosks (Level 1).
- Baggage Drop: Located on Level 3; standard baggage allowance applies (usually up to 23 kg for Economy).
- Security Checkpoint: Passengers proceed through TSA security after check-in at BOS Terminal.
- Departure Gates: Located in Concourses A or B of BOS Terminal 4; signage is clearly marked.
- Priority Services: Business Class and Caribbean Miles elite members receive priority boarding.
- Amenities: BOS Terminal 4 offers dining, shopping, free Wi-Fi, and accessibility services.
Caribbean Airlines Arrivals Details of Terminal at BOS International Airport
Logan International Airport’s Terminal 4 is where all Caribbean Airlines aircraft land (BOS). Passengers exit by following well-marked signs to the immigration and customs area, where U.S., Canadian, and select travelers can use Mobile Passport Control or Automated Passport Control (APC) kiosks for accelerated entrance. Once cleared, travelers head to baggage claim, located on the same terminal’s lower level.
Premium Lounge For Caribbean Airlines Travelers
While Caribbean Airlines doesn’t operate its own dedicated lounge at BOS’s Terminal 4, Business Class passengers and Caribbean Miles elite members do enjoy access to several high-quality partner lounges within the terminal. Here are the key options:
- Air India Maharaja Lounge BOS (Concourse A, near Gate 5): Offers snacks, Wi‑Fi, and computers.
- Delta Sky Club (Concourse B, near Gates A8 / A31): Features refreshments, Wi‑Fi, showers, and bar service.
- American Express The Centurion Lounge BOS (Level 4): Includes gourmet dining, spa services (replaced by coffee bar as of 2026), Wi‑Fi, and more.
- Emirates Lounge BOS (Above Gate A5): Offers buffet, showers, Wi‑Fi, and a prayer room
Additionally, Caribbean Airlines travelers may use general waiting areas, third-party pay-per-use lounges, or amenities throughout BOS Terminal 4 such as charging stations, free Wi‑Fi, quiet zones, and spa services
Queries Handled by Caribbean Airlines at BOS Airport to Provide Stress-Free Journeys
At Logan International Airport (BOS) Terminal 4, Caribbean Airlines is committed to providing passengers with a smooth and stress-free travel experience by efficiently handling a wide range of queries and services.
Baggage Claims and Assistance at BOS Airport
At Logan International Airport (BOS), Caribbean Airlines handles all baggage claim and assistance services in Terminal 4, where the airline operates. After arrival, passengers proceed to the baggage claim area on the lower level of the terminal, where luggage from Caribbean Airlines flights is delivered. In the event of delayed, damaged, or lost baggage, travelers can visit the Caribbean Airlines baggage service desk, located near the claim area, to file a report and receive assistance.
Flight Status & Schedule Updates at BOS Terminal

Passengers stay informed with real-time flight status and schedule updates for both arrivals and departures at BOS Terminal 4. Travelers can check flight information via digital display boards located throughout the terminal, as well as through the Caribbean Airlines website, mobile app, or by contacting the airline’s customer service desk near the check-in area. Updates include departure times, gate assignments, delays, cancellations, and arrival information.
Ticket Cancellations and Refunds Policies at BOS Airport
Caribbean Airlines provides dedicated assistance for ticket cancellations and refund inquiries through its customer service and ticketing counters at BOS Airport’s Terminal 4. Passengers seeking to cancel or modify their bookings can speak directly with airline representatives, who will review the fare conditions associated with the ticket. Refund eligibility depends on the ticket type—fully refundable, partially refundable, or non-refundable—and any applicable cancellation fees. All refund requests are processed according to the airline’s official refund policy, which complies with aviation regulations and ensures fair treatment for all passengers.
Hotels near Logan International Airport (BOS)

Flying with Caribbean Airlines through Logan International Airport (BOS) and seeking nearby accommodations, there are several hotels offering convenience and comfort for travelers.
Top Hotels Near BOS Airport
- TWA Hotel
- Marriott Boston BOS Airport
- Hilton Boston BOS Airport Hotel
- Radisson Hotel BOS Airport
- Fairfield Inn by Marriott BOS Airport
Services and Facilities Offered By Caribbean Airlines at BOS International Airport
Caribbean Airlines operates from Terminal 4 at Logan International Airport (BOS), offering a range of services and facilities to ensure a smooth and comfortable travel experience.
| Medical Assistance | Information Desk BOS |
| Dining and Shopping | BOS Airport Special Assistance |
| BOS Airport Ground Transport Access | Check-In & Security at BOS |
| BOS Airport Lounges | Transport Links at BOS |
| Currency Exchange at BOS | Check-in Services |
| Wi-Fi Access | Flight Information Displays at BOS |
| BOS Airport Lost & Found Services | Baggage Services |
| BOS Luggage Storage | BOS Children’s Facilities |
Conclusion
Caribbean Airlines offers a seamless and traveler-friendly experience at Logan International Airport (BOS), operating exclusively from the modern and well-equipped Terminal 4. With efficient check-in and baggage services, dedicated support for arrivals and departures, real-time flight updates, and a range of premium lounge access options, passengers are well-supported throughout their journey. The airline’s ground staff at BOS handle a wide variety of passenger queries to ensure smooth operations, while nearby hotels such as the TWA Hotel, Marriott, Hilton, and others provide convenient accommodation for layovers or early flights.
FAQs about Caribbean Airlines at Logan International Airport – BOS
What terminal does Caribbean Airlines use at BOS Airport?
What are the check-in hours for Caribbean Airlines at BOS?
How can I contact Caribbean Airlines at BOS?
Does Caribbean Airlines offer special assistance at BOS?
Where is the baggage claim area for Caribbean Airlines at BOS?
Can I cancel or modify my Caribbean Airlines ticket at BOS?
What is the address of Caribbean Airlines BOS Terminal?
Are there hotels near BOS Airport for Caribbean Airlines passengers?
Caribbean Airlines Other Locations
