Caribbean Airlines operates out of Terminal 4 at Chubu Centrair International Airport (NGO) in Nagoya. Travelers flying with Caribbean Airlines Chubu Centrair International Airport Terminal can take advantage of various amenities, including dining options, retail stores, free Wi-Fi, and accessibility services. Caribbean Airlines NGO Terminal is well-connected to other parts of the airport and Nagoya via the 24/7 AirTrain system, making it an efficient and traveler-friendly hub for Caribbean Airlines passengers.

Terminal 4 features convenient check-in counters, baggage drop areas, and easy access to customs and immigration services. This modern, international terminal handles both arrivals and departures for the airline, offering passengers a streamlined travel experience. In this page we provide the full information related to Caribbean Airlines include contact details, departure and arrival details and facilities provided by Airlines etc.
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Caribbean Airlines Terminal at NGO International Airport
Caribbean Airlines operates exclusively from Terminal 4 at Chubu Centrair International Airport Terminal (NGO)—for both arrivals and departures.
What is the Caribbean Airlines NGO Terminal Address?
1 Chome-1 Centrair, Tokoname, Aichi 479-0881, Japan
Chubu Centrair International Airport (NGO) Map
Check All: Caribbean Airlines Terminal
How to Contact Caribbean Airlines at NGO International Airport?
We provide a contact information at below for reaching out to Caribbean Airlines at Chubu Centrair International Airport, complete with their designated terminal.
| Caribbean Airlines NGO Terminal | Terminal 4 |
| Airport Type | International |
| Chubu Centrair International Airport Phone Number | +1-877-777-6741 / 81 569-38-1195 |
| Chubu Centrair International Airport Address | 1 Chome-1 Centrair, Tokoname, Aichi 479-0881, Japan |
| Airport Name | Chubu Centrair International Airport |
| Caribbean Airlines Contact Number | 800-920-4225 |
| Chubu Centrair International Airport Code | NGO |
| Caribbean Airlines Ticket Counter Hours | 24/7 |
| Caribbean Airlines Official Website | https://www.caribbean-airlines.com/ |
| Official Youtube | https://www.youtube.com/user/iflycaribbean |
| Official Twitter | https://x.com/iflycaribbean |
| Official Facebook | https://www.facebook.com/caribbeanairlines/ |
| Official Instagram | https://www.instagram.com/iflycaribbean/ |
Caribbean Airlines Departures Details of Terminal at NGO International Airport
Passengers departing with Caribbean Airlines from Chubu Centrair International Airport begin the process in Terminal 4, where check-in opens three hours before scheduled departure, including staffed counters and self-service kiosks on the departure level (Level 1).
Departure details
- Check-in: Opens 3 hours before departure at staffed counters and self-service kiosks (Level 1).
- Baggage Drop: Located on Level 3; standard baggage allowance applies (usually up to 23 kg for Economy).
- Security Checkpoint: Passengers proceed through TSA security after check-in at NGO Terminal.
- Departure Gates: Located in Concourses A or B of NGO Terminal 4; signage is clearly marked.
- Priority Services: Business Class and Caribbean Miles elite members receive priority boarding.
- Amenities: NGO Terminal 4 offers dining, shopping, free Wi-Fi, and accessibility services.
Caribbean Airlines Arrivals Details of Terminal at NGO International Airport
Chubu Centrair International Airport’s Terminal 4 is where all Caribbean Airlines aircraft land (NGO). Passengers exit by following well-marked signs to the immigration and customs area, where U.S., Canadian, and select travelers can use Mobile Passport Control or Automated Passport Control (APC) kiosks for accelerated entrance. Once cleared, travelers head to baggage claim, located on the same terminal’s lower level.
Premium Lounge For Caribbean Airlines Travelers
While Caribbean Airlines doesn’t operate its own dedicated lounge at NGO’s Terminal 4, Business Class passengers and Caribbean Miles elite members do enjoy access to several high-quality partner lounges within the terminal. Here are the key options:
- Air India Maharaja Lounge NGO (Concourse A, near Gate 5): Offers snacks, Wi‑Fi, and computers.
- Delta Sky Club (Concourse B, near Gates A8 / A31): Features refreshments, Wi‑Fi, showers, and bar service.
- American Express The Centurion Lounge NGO (Level 4): Includes gourmet dining, spa services (replaced by coffee bar as of 2026), Wi‑Fi, and more.
- Emirates Lounge NGO (Above Gate A5): Offers buffet, showers, Wi‑Fi, and a prayer room
Additionally, Caribbean Airlines travelers may use general waiting areas, third-party pay-per-use lounges, or amenities throughout NGO Terminal 4 such as charging stations, free Wi‑Fi, quiet zones, and spa services
Queries Handled by Caribbean Airlines at NGO Airport to Provide Stress-Free Journeys
At Chubu Centrair International Airport (NGO) Terminal 4, Caribbean Airlines is committed to providing passengers with a smooth and stress-free travel experience by efficiently handling a wide range of queries and services.
Baggage Claims and Assistance at NGO Airport
At Chubu Centrair International Airport (NGO), Caribbean Airlines handles all baggage claim and assistance services in Terminal 4, where the airline operates. After arrival, passengers proceed to the baggage claim area on the lower level of the terminal, where luggage from Caribbean Airlines flights is delivered. In the event of delayed, damaged, or lost baggage, travelers can visit the Caribbean Airlines baggage service desk, located near the claim area, to file a report and receive assistance.
Flight Status & Schedule Updates at NGO Terminal

Passengers stay informed with real-time flight status and schedule updates for both arrivals and departures at NGO Terminal 4. Travelers can check flight information via digital display boards located throughout the terminal, as well as through the Caribbean Airlines website, mobile app, or by contacting the airline’s customer service desk near the check-in area. Updates include departure times, gate assignments, delays, cancellations, and arrival information.
Ticket Cancellations and Refunds Policies at NGO Airport
Caribbean Airlines provides dedicated assistance for ticket cancellations and refund inquiries through its customer service and ticketing counters at NGO Airport’s Terminal 4. Passengers seeking to cancel or modify their bookings can speak directly with airline representatives, who will review the fare conditions associated with the ticket. Refund eligibility depends on the ticket type—fully refundable, partially refundable, or non-refundable—and any applicable cancellation fees. All refund requests are processed according to the airline’s official refund policy, which complies with aviation regulations and ensures fair treatment for all passengers.
Hotels near Chubu Centrair International Airport (NGO)

Flying with Caribbean Airlines through Chubu Centrair International Airport (NGO) and seeking nearby accommodations, there are several hotels offering convenience and comfort for travelers.
Top Hotels Near NGO Airport
- TWA Hotel
- Marriott Nagoya NGO Airport
- Hilton Nagoya NGO Airport Hotel
- Radisson Hotel NGO Airport
- Fairfield Inn by Marriott NGO Airport
Services and Facilities Offered By Caribbean Airlines at NGO International Airport
Caribbean Airlines operates from Terminal 4 at Chubu Centrair International Airport (NGO), offering a range of services and facilities to ensure a smooth and comfortable travel experience.
| Medical Assistance | Information Desk NGO |
| Dining and Shopping | NGO Airport Special Assistance |
| NGO Airport Ground Transport Access | Check-In & Security at NGO |
| NGO Airport Lounges | Transport Links at NGO |
| Currency Exchange at NGO | Check-in Services |
| Wi-Fi Access | Flight Information Displays at NGO |
| NGO Airport Lost & Found Services | Baggage Services |
| NGO Luggage Storage | NGO Children’s Facilities |
Conclusion
Caribbean Airlines offers a seamless and traveler-friendly experience at Chubu Centrair International Airport (NGO), operating exclusively from the modern and well-equipped Terminal 4. With efficient check-in and baggage services, dedicated support for arrivals and departures, real-time flight updates, and a range of premium lounge access options, passengers are well-supported throughout their journey. The airline’s ground staff at NGO handle a wide variety of passenger queries to ensure smooth operations, while nearby hotels such as the TWA Hotel, Marriott, Hilton, and others provide convenient accommodation for layovers or early flights.
FAQs about Caribbean Airlines at Chubu Centrair International Airport – NGO
What terminal does Caribbean Airlines use at NGO Airport?
What are the check-in hours for Caribbean Airlines at NGO?
How can I contact Caribbean Airlines at NGO?
Does Caribbean Airlines offer special assistance at NGO?
Where is the baggage claim area for Caribbean Airlines at NGO?
Can I cancel or modify my Caribbean Airlines ticket at NGO?
What is the address of Caribbean Airlines NGO Terminal?
Are there hotels near NGO Airport for Caribbean Airlines passengers?
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