Condor Airlines operates its flights out of Terminal 7 at José Martí International Airport (HAV), a major hub for international travel in Havana. Travelers flying with Condor Airlines José Martí International Airport Terminal can expect streamlined check-in and security processes, supported by helpful staff and clear signage throughout the terminal.

This Terminal 7 ensures that passengers have a smooth and comfortable travel experience from arrival to departure. It is a modern facility designed to accommodate high volumes of international passengers with a wide range of amenities that enhance the travel experience and also equipped with comfortable seating areas and lounges, providing a relaxing environment for passengers before boarding.
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Condor Airlines at HAV Airport Terminal
Condor operates out of Terminal 7 at José Martí International Airport (HAV), a key terminal dedicated to handling international flights. Terminal 7 is well-equipped to serve Condor passengers with efficient check-in counters, streamlined security procedures, and helpful staff to ensure a smooth travel experience.
What is the Condor Airlines HAV Terminal Address?
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
Check All: Condor Airlines Terminal
How to Contact Condor Airlines Terminal in HAV?
To contact Condor Airlines at José Martí International Airport (HAV), please use the following information:
| Condor Airlines HAV Terminal | Terminal 7 |
| Airport Type | International |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| Condor Airlines Contact Number | 866-960-7915 |
| José Martí International Airport Code | HAV |
| Condor Airlines Ticket Counter Hours | 24/7 |
| Condor Airlines Official Website | https://www.condor.com/eu |
| Official Youtube | https://www.youtube.com/Condor |
| Official Twitter | https://x.com/Condor |
| Official Facebook | https://www.facebook.com/CondorAirlines |
| Official Instagram | https://www.instagram.com/condorairlines/ |
Departure Details of Terminal for Condor Airlines Travelers at HAV Airport
Condor Airlines travelers departing from José Martí International Airport (HAV) will check in and board their flights from Terminal 7.
Departure Details
- Check-In Process– Passengers can find dedicated Condor check-in counters in the departures area, where airline staff assist with ticketing and baggage drop-off.
- Recommended Arrival Time at HAV– Travelers are advised to arrive at least 3 hours before their international flight departure to allow ample time for check-in and security.
- Security Screening– After check-in, passengers proceed through TSA security screening located within HAV Terminal 7.
- Boarding– Boarding gates for Condor flights are clearly marked and easily accessible from the departure concourse at HAV Terminal.
- Ground Transportation– Passengers have access to multiple ground transportation options such as taxis, buses, and the HAV AirTrain, providing convenient connections to and from the airport.
Arrivals Details of Terminal for Condor Airlines Travelers at HAV Airport
Condor Airlines travelers arriving at José Martí International Airport (HAV) will land at Terminal 7, which handles the airline’s international arrivals.
Arrivals Details
- Immigration and Customs– Upon arrival, passengers proceed through U.S. Customs and Border Protection (CBP) for immigration and customs clearance at HAV Terminal 7.
- Baggage Claim– After clearing customs, passengers can retrieve their luggage from the designated baggage claim area within HAV Terminal 7.
- Passenger Support– Condor staff and HAV airport personnel are available in the arrivals hall to assist with any inquiries, special service needs, or travel-related support.
- Ground Transportation– The arrivals area offers easy access to taxis, ride-shares, buses, and the HAV AirTrain, making it convenient to travel into Havana or nearby regions.
Advice for Travelers on an Easy Flight Trip with Condor Airlines at the HAV Terminal
To ensure a smooth and stress-free journey with Condor Airlines at José Martí International Airport (HAV), travelers are advised to arrive at Terminal 7 at least three hours before departure, especially for international flights.
Baggage Claims and Assistance at HAV Airport

Condor Airlines passengers arriving at José Martí International Airport (HAV) can retrieve their checked luggage at Terminal 7’s designated baggage claim area. Upon landing, travelers should follow airport signage to the appropriate carousel for their flight. In case of lost, delayed, or damaged baggage, passengers should immediately contact Condor’s baggage service counter or the ground handling agent before leaving the HAV Airport. Staff at Terminal 7 are available to assist with filing baggage reports and providing updates. Condor also offers baggage tracking tools on its official website, allowing passengers to monitor the status of delayed luggage.
Flight Status & Schedule Updates at HAV Terminal

José Martí International Airport (HAV), passengers can stay informed about their flight status and schedule updates through multiple reliable channels. Each terminal, including Terminal 7 where Condor Airlines operates, is equipped with large digital display boards that provide real-time updates on departures, arrivals, gate changes, and delays. These displays are conveniently located throughout the HAV terminal, including near check-in counters, security checkpoints, and boarding gates. In addition to on-site updates, travelers can check their flight status online through the Condor Airlines official website, mobile app, or third-party flight tracking tools.
Special Assistance at HAV Airport

A variety of special assistance services are available at José Martí International Airport (HAV) to guarantee the comfort and accessibility of all passengers, including those with limited mobility, health issues, hearing or vision impairments, and other specific requirements. Throughout all terminals, including HAV Terminal 7, where airlines such as Condor operate, amenities include expedited security screening, wheelchair assistance, accessible restrooms, and designated seating areas. It is advised that passengers who need help contact their airline at least 48 hours in advance to guarantee that the necessary arrangements are made.
Ticket Cancellations and Refunds at HAV Airport
Ticket cancellations and refunds for Condor flights at José Martí International Airport (HAV) are handled directly by the respective airlines, including Condor Airlines. Passengers looking to cancel or modify their tickets must visit the airline’s ticket counter—in Condor’s case, located in HAV Terminal 7—or contact the airline’s customer service through their official website or phone line. Most airlines, including Condor, offer a 24-hour cancellation window for full refunds if the ticket was purchased at least seven days before departure. After this period, refund eligibility depends on the fare type—refundable or non-refundable—and the airline’s specific policy.
Nearby Hotels at HAV Airport
If you’re traveling through José Martí International Airport (HAV) and need nearby accommodations, there are several hotels offering convenience, comfort, and accessibility. Here’s a selection of options:
- TWA Hotel: Located within the HAV Airport grounds.
- Fairfield Inn by Marriott HAV Airport: Approximately 1.5 miles from the airport, this hotel provides free shuttle service, complimentary breakfast, etc.
- Holiday Inn Express Queens HAV Airport: Located about 1.5 miles from HAV Airport.
- Hampton Inn NY-HAV: Situated approximately 2.5 miles from the airport, this hotel offers free shuttle service, free breakfast.
Services Offered by Condor Airlines at José Martí International Airport Terminal
Condor Airlines offers a range of essential passenger services at Terminal 7 of José Martí International Airport (HAV) to ensure a smooth and convenient travel experience.
| HAV Luggage Storage | HAV Children’s Facilities |
| Dining and Shopping | HAV Airport Special Assistance |
| HAV Airport Ground Transport Access | Check-In & Security at HAV |
| Transport Links at HAV | HAV Airport Lounges |
| Currency Exchange at HAV | Wi-Fi Access |
| Check-in Services at HAV | Flight Information Displays at HAV |
| HAV Airport Lost & Found Services | Baggage Services |
| Medical Assistance | Information Desk |
Conclusion
Condor Airlines at José Martí International Airport Terminal 7 provides travelers with a comprehensive and seamless travel experience. From efficient check-in and security processes to modern amenities and passenger support, Terminal 7 is well-equipped to handle the needs of international travelers. With convenient access to ground transportation, baggage services, special assistance, and up-to-date flight information, Condor Airlines ensures that passengers enjoy comfort and ease throughout their journey.
FAQs about Condor Airlines at José Martí International Airport – HAV
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