Croatia Airlines is known for its reliable service, friendly staff, and strong safety record, and these qualities are reflected in its operations at BOM Airport. Croatia Airlines operates from Chhatrapati Shivaji Maharaj International Airport (BOM) at Terminal 1, offering travelers a smooth and convenient gateway between the India and Croatia’s most popular destinations. The Croatia Airlines BOM Terminal 1 provides modern amenities, efficient check-in services, and a comfortable environment designed to enhance every stage of the travel experience. Passengers can enjoy easy access to dining options, duty-free shopping, currency exchange services, and spacious waiting areas while preparing for international departures.

For a stress-free journey, passengers are encouraged to arrive early, check terminal details in advance, and take advantage of available lounge access options. Choosing Croatia Airlines at BOM Terminal ensures a pleasant and efficient start to your Croatian adventure.
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Croatia Airlines Terminal at BOM Airport
The Croatia Airlines operates out of Chhatrapati Shivaji Maharaj International Airport (BOM) Terminal 1. This terminal is a major international hub offering modern amenities and services designed to make travel as smooth as possible.
What is the Croatia Airlines BOM Terminal Address?
Mumbai, Maharashtra 400099, India
Chhatrapati Shivaji Maharaj International Airport (BOM) Map
Check All: Croatia Airlines Terminal
How to Get in Touch with Croatia Airlines at BOM Airport?
See the contact details below for Croatia Airlines at Chhatrapati Shivaji Maharaj International Airport with its designated terminal, address, and links, etc.
| Croatia Airlines BOM Terminal | Terminal 1 |
| Airport Type | International |
| Chhatrapati Shivaji Maharaj International Airport Phone Number | +1-877-777-6741 / 91 22 6685 1010 |
| Chhatrapati Shivaji Maharaj International Airport Address | Mumbai, Maharashtra 400099, India |
| Airport Name | Chhatrapati Shivaji Maharaj International Airport |
| Croatia Airlines Contact Number | +385 1 66 76 555 |
| Chhatrapati Shivaji Maharaj International Airport Code | BOM |
| Croatia Airlines Ticket Counter Hours | 24/7 |
| Croatia Airlines Official Website | https://www.croatiaairlines.com/ |
| Official YouTube | https://www.youtube.com/@CroAirlines |
| Official Twitter | https://x.com/croatiaairlines |
| Official Facebook | https://www.facebook.com/croatiaairlines/ |
| Official Instagram | https://www.instagram.com/croatia.airlines/ |
Departures Details of Croatia Airlines Terminal at BOM Airport
Departing with Croatia Airlines from the Croatia Airlines BOM Terminal at Chhatrapati Shivaji Maharaj International Airport Terminal 1 is designed to be seamless and stress-free. Passengers are advised to arrive at least three hours before their international flight to complete check-in and security procedures comfortably. The terminal offers multiple check-in counters, self-service kiosks, and helpful staff to assist with baggage and travel documentation. After security, travelers can enjoy a variety of amenities including duty-free shopping, restaurants, cafés, and spacious seating areas.
Arrivals Details of Croatia Airlines Terminal at BOM Airport
Arriving at the Croatia Airlines BOM Terminal provides passengers with a smooth transition through immigration and customs at Terminal 1. Upon landing, travelers are guided to clearly marked baggage claim areas where luggage retrieval is quick and convenient. The terminal also offers a range of essential services, including currency exchange, ATMs, ground transportation options, and information desks to assist with onward travel plans.
Unaccompanied Minors at Croatia Airlines BOM Terminal

Traveling as an unaccompanied minor with Croatia Airlines is made safe and convenient at the Croatia Airlines BOM Terminal. The airline provides special services to ensure children traveling alone receive full assistance from check-in to boarding. Dedicated staff members escort unaccompanied minors through security and to the aircraft, offering guidance and support throughout the journey. Parents and guardians are kept informed at every stage, ensuring peace of mind.
Currency Exchange for Croatia Airlines Passengers at BOM Terminal
Passengers flying through the Croatia Airlines BOM Terminal can easily access currency exchange services to manage international travel needs. Terminal 1 offers multiple currency exchange counters and ATMs, allowing travelers to convert money or withdraw funds conveniently before departure or upon arrival. Whether preparing for a trip to Croatia or returning home, the Croatia Airlines BOM Terminal ensures that passengers have convenient access to essential financial services.
Facilities by Croatia Airlines at BOM International Airport
Croatia Airlines offers a range of modern facilities at the Croatia Airlines BOM Terminal 1 to ensure a comfortable and convenient travel experience for all passengers.
- Clear Signage & Staff Assistance
- Croatia Lounge at BOM Airport
- Baggage Claim
- Free Wi-Fi
- Customs & Immigration Services
- Dining Options
- Retail Shops at BOM Airport
- Check-in Counters
- BOM Airport Transportation Connections
- Charging Stations at BOM Airport
- BOM Airport Lost and Found
Queries Handled by Croatia Airlines at Chhatrapati Shivaji Maharaj International Airport
At the Croatia Airlines BOM Terminal, the airline’s staff is well-equipped to handle a wide range of passenger queries, ensuring a smooth and stress-free travel experience. Travelers can receive assistance with flight bookings, check-in procedures, baggage policies, and boarding information.
Baggage Policies & Lost/Delayed Luggage Claims at BOM Terminal

At the Croatia Airlines BOM Terminal, passengers can easily navigate baggage policies and procedures for both checked and carry-on luggage. The airline clearly outlines weight limits, size restrictions, and prohibited items to ensure a smooth travel experience. In the event of lost or delayed luggage, travelers can report the issue at dedicated Croatia Airlines service counters at the terminal. Staff provide assistance with tracking, claims, and compensation, helping passengers resolve baggage issues efficiently.
Flight Status & Schedule Updates at Croatia Airlines BOM Terminal

Travelers flying with Croatia Airlines can access real-time flight status and schedule updates directly at the Croatia Airlines BOM Terminal. The terminal 1 features digital displays and information boards that provide timely updates on departures, arrivals, and gate changes. In addition, airline staff at the terminal are available to answer queries and provide personalized assistance for delays or rescheduled flights.
Check-in & Boarding Assistance at Croatia Airlines BOM Terminal

Check-in and boarding at the Croatia Airlines BOM Terminal are designed for convenience and efficiency. The terminal provides multiple check-in counters, self-service kiosks, and baggage drop-off points to streamline the process. Dedicated staff assist with travel documents, seat selection, and boarding procedures. Special services are available for unaccompanied minors, passengers with mobility needs, and families, ensuring a smooth and comfortable experience.
Croatia Airlines Ticket Cancellation and Refund Policies at BOM Terminal
Passengers at the Croatia Airlines BOM Terminal 1 seeking ticket cancellations or refunds can access airline service counters for support. Croatia Airlines provides clear guidelines regarding refundable and non-refundable tickets, deadlines, and processing times. Terminal staff assist passengers with required documentation, alternate travel options, and refund procedures, ensuring a straightforward and stress-free process.
Conclusion
The Croatia Airlines Chhatrapati Shivaji Maharaj International Airport Terminal 1 offers a seamless, comfortable, and well-organized travel experience for passengers traveling between the India and Croatia. From efficient check-in and boarding processes to real-time flight updates, currency exchange services, and dedicated assistance for unaccompanied minors, every aspect of the terminal is designed to make journeys smooth and stress-free. With modern facilities including lounges, dining options, retail shops, free Wi-Fi, baggage services, and clear signage, travelers are supported at every step of their journey. The knowledgeable staff at the Croatia Airlines BOM Terminal handle queries, luggage claims, ticket cancellations, and refunds with professionalism, ensuring passengers receive reliable and friendly service.
FAQs on Croatia Airlines at Chhatrapati Shivaji Maharaj International Airport – BOM
Which terminal does Croatia Airlines operate from at BOM Airport?
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How do I handle lost or delayed luggage at BOM?
Can I cancel or get a refund for my Croatia Airlines ticket at BOM?
What ground transportation options are available from the Croatia Airlines BOM Terminal?
How can I contact Croatia Airlines at BOM Airport?
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