Make your foreign journey most romantic and delightful, travel with EgyptAir which operates from HAV International Airport at Terminal 1 in Havana, a major hub for international airlines. EgyptAir José Martí International Airport Terminal offers nonstop flights between HAV and Cairo International Airport (CAI), connecting travelers to key destinations across the Middle East, Africa, and Asia. EgyptAir HAV Terminal provides essential passenger services such as convenient check-in counters, efficient baggage handling, special assistance services, seamless ground transportation, and real-time flight updates, ensuring a smooth and hassle-free travel experience.

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EgyptAir Terminal at HAV International Airport
EgyptAir operates exclusively from Terminal 1 at José Martí International Airport (HAV) in Havana.
What is the EgyptAir HAV Terminal Address?
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
Check All: EgyptAir Terminal
How to Contact EgyptAir at HAV International Airport?
We provide a contact information below for reaching out to EgyptAir at José Martí International Airport, complete with their designated terminal.
| EgyptAir HAV Terminal | Terminal 1 |
| Airport Type | International |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| EgyptAir Contact Number | 212-315-0900 |
| José Martí International Airport Code | HAV |
| EgyptAir Ticket Counter Hours | 24/7 |
| EgyptAir Official Website | https://www.egyptair.com/en/pages/homepage.aspx |
| Official YouTube | https://www.youtube.com/EGYPTAIR |
| Official Twitter | https://x.com/EGYPTAIR |
| Official Facebook | https://www.facebook.com/EGYPTAIR |
| Official Instagram | https://www.instagram.com/egyptair/ |
Departure Details of Terminal and Gates for EgyptAir Travelers at HAV Airport
EgyptAir operates out of Terminal 1 at José Martí International Airport (HAV). Travelers should check in at the EgyptAir counters located on the departure level of the terminal. After completing security screening, passengers can proceed to their assigned departure gate, which is displayed on boarding passes and airport information screens. Gate numbers may change, so it’s recommended to verify gate details upon arrival at the terminal.
- Departure Terminal: Terminal 1, HAV International Airport.
- Check-in Area: EgyptAir check-in counters on the departure level of HAV Terminal 1.
- Security: Proceed through standard TSA security screening after check-in.
- Gate Information:
- Departure gates are assigned on the day of travel
- Gate number is printed on the boarding pass and shown on airport monitors
- Gates may change, so monitor airport screens regularly
- Facilities: HAV Terminal 1 includes dining options, duty-free shopping, and seating areas near the gates
- Arrival Time Recommendation: Arrive at least 3 hours before departure for international flights
Arrival Details of Terminal and Gates for EgyptAir Travelers at HAV Airport
EgyptAir arrives at Terminal 1 of José Martí International Airport (HAV). After landing, passengers will disembark at a designated arrival gate within Terminal 1. Travelers should follow signs to U.S. Customs and Border Protection for immigration processing, followed by baggage claim and customs inspection. Ground transportation, including taxis, rideshares, and AirTrain connections, is available just outside the terminal.
- Arrival Terminal: Terminal 1, HAV International Airport
- Arrival Gates:
- Flights arrive at designated international gates within HAV Terminal 1
- Gate numbers vary by flight and are announced upon arrival
- Immigration:
- Follow signs to U.S. Customs and Border Protection for passport control
- U.S. citizens, permanent residents, and visitors must clear immigration
- Baggage Claim: After immigration, proceed to the baggage claim area for checked luggage
- Customs:
- Pass through customs after collecting baggage
- Declare items as required by U.S. customs regulations
- Ground Transportation:
- Taxis, rideshares, shuttles, and AirTrain HAV available outside Terminal 1
- AirTrain provides access to other terminals and the NYC subway/rail system
International Flights of Egyptair at HAV Airport
EgyptAir operates its international flights exclusively from Terminal 1 at José Martí International Airport (HAV) in Havana. The airline offers non-stop service between HAV and Cairo International Airport (CAI), connecting the Cuba with Egypt and the broader Middle East and Africa region. These flights are part of EgyptAir’s international network and are typically operated using modern wide-body aircraft such as the Boeing 787 Dreamliner, offering both economy and business class services.
Facilities Offered By EgyptAir at HAV International Airport
EgyptAir operates from Terminal 1 at José Martí International Airport (HAV), one of the busiest and most modern terminals in the airport. Here’s what you can expect when flying EgyptAir from HAV:
| Medical Assistance | Information Desk at HAV |
| Dining and Shopping | HAV Airport Special Assistance |
| HAV Airport Ground Transport Access | Check-In & Security at HAV |
| HAV Airport Lounges | Transport Links at HAV |
| Currency Exchange at HAV | Check-in Services |
| Wi-Fi Access | Flight Information Displays at HAV |
| HAV Airport Lost & Found Services | Baggage Services |
| HAV Luggage Storage | HAV Children’s Facilities |
How to Make Easy Flight Trip for EgyptAir Travelers at the HAV Terminal?
There are some tips given by EgyptAir for passengers that make their journey smooth and joyful.
Flight Status & Schedule Updates at HAV Terminal

The official website and terminal screens at José Martí International Airport (HAV) provide real-time flight status and schedule updates across all terminals, allowing travelers to view arrival and departure times, gate assignments, and any delays or cancellations. EgyptAir, which operates flights out of HAV, also provides mobile notifications and alerts through their websites or applications.
Ticket Cancellations and Refunds Policies at HAV Airport
HAV Airport services numerous local and foreign carriers, so cancellations and refunds of tickets at HAV Airport are mostly determined by the policies of each airline. For travelers flying with EgyptAir, cancellations and refund requests must be handled directly through EgyptAir’s customer service, official website, or the point of purchase (such as a travel agency). Refund eligibility typically depends on the fare type—refundable fares allow cancellations with minimal fees, while non-refundable tickets may only offer partial refunds or future travel credit, subject to conditions.
Baggage Policies & Lost/Delayed Luggage Claims at HAV Airport
Baggage Policies & Lost/Delayed Luggage Claims at HAV Airport for EgyptAir travelers are guided by the airline’s specific regulations and international aviation standards. EgyptAir allows passengers to check in a certain number of bags based on their ticket class and route, with weight and size limits clearly defined in their baggage policy. At HAV’s Terminal 1, travelers should ensure their luggage complies with these requirements during check-in. In case of lost or delayed baggage, passengers must immediately report the issue to the EgyptAir baggage service desk located within Terminal 1.
Special Assistance at HAV International Airport

Special Assistance at HAV International Airport is designed to support travelers with disabilities, limited mobility, or other special needs to ensure a smooth and comfortable airport experience. At HAV, EgyptAir passengers requiring assistance—such as wheelchair service, help with boarding, or guidance through security and customs—can request support in advance through the airline or airport service desks located in Terminal 1.
Premium Lounge for EgyptAir Passengers at HAV Terminal
EgyptAir Premium Lounge at HAV International Airport, located in Terminal 1, provides an exclusive and comfortable space for EgyptAir’s business and first-class passengers, as well as eligible frequent flyer members. The lounge offers a serene environment equipped with plush seating, complimentary high-speed Wi-Fi, a selection of gourmet snacks and beverages, and dedicated workspaces to cater to both relaxation and productivity.
Conclusion
Traveling with EgyptAir from HAV International Airport’s Terminal 1 offers a seamless and enjoyable experience, combining modern facilities with excellent services. From smooth check-in and efficient security to special assistance and premium lounge access, passengers are well-supported throughout their journey. The airline’s nonstop flights between Havana and Cairo connect travelers to key destinations across the Middle East, Africa, and Asia, with reliable baggage handling and real-time flight updates ensuring peace of mind.
FAQs about EgyptAir at José Martí International Airport – HAV
Which terminal does EgyptAir operate from at HAV?
What is the check-in counter location for EgyptAir at HAV?
What is EgyptAir’s phone number at HAV Airport?
Can I change or cancel my EgyptAir ticket at HAV?
What is the Address of EgyptAir Terminal at HAV?
What ground transportation options are available from Terminal 1?
EgyptAir Other Locations
