Make your foreign journey most romantic and delightful, travel with EgyptAir which operates from PUJ International Airport at Terminal 1 in Punta Cana, a major hub for international airlines. EgyptAir Punta Cana International Airport Terminal offers nonstop flights between PUJ and Cairo International Airport (CAI), connecting travelers to key destinations across the Middle East, Africa, and Asia. EgyptAir PUJ Terminal provides essential passenger services such as convenient check-in counters, efficient baggage handling, special assistance services, seamless ground transportation, and real-time flight updates, ensuring a smooth and hassle-free travel experience.

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EgyptAir Terminal at PUJ International Airport
EgyptAir operates exclusively from Terminal 1 at Punta Cana International Airport (PUJ) in Punta Cana.
What is the EgyptAir PUJ Terminal Address?
Carretera Higuey, 23000 Punta Cana, La Altagracia, Dominican Republic
Punta Cana International Airport (PUJ) Map
Check All: EgyptAir Terminal
How to Contact EgyptAir at PUJ International Airport?
We provide a contact information below for reaching out to EgyptAir at Punta Cana International Airport, complete with their designated terminal.
| EgyptAir PUJ Terminal | Terminal 1 |
| Airport Type | International |
| Punta Cana International Airport Phone Number | +1-877-777-6741 / 1 809-959-2376 |
| Punta Cana International Airport Address | Carretera Higuey, 23000 Punta Cana, La Altagracia, Dominican Republic |
| Airport Name | Punta Cana International Airport |
| EgyptAir Contact Number | 212-315-0900 |
| Punta Cana International Airport Code | PUJ |
| EgyptAir Ticket Counter Hours | 24/7 |
| EgyptAir Official Website | https://www.egyptair.com/en/pages/homepage.aspx |
| Official YouTube | https://www.youtube.com/EGYPTAIR |
| Official Twitter | https://x.com/EGYPTAIR |
| Official Facebook | https://www.facebook.com/EGYPTAIR |
| Official Instagram | https://www.instagram.com/egyptair/ |
Departure Details of Terminal and Gates for EgyptAir Travelers at PUJ Airport
EgyptAir operates out of Terminal 1 at Punta Cana International Airport (PUJ). Travelers should check in at the EgyptAir counters located on the departure level of the terminal. After completing security screening, passengers can proceed to their assigned departure gate, which is displayed on boarding passes and airport information screens. Gate numbers may change, so it’s recommended to verify gate details upon arrival at the terminal.
- Departure Terminal: Terminal 1, PUJ International Airport.
- Check-in Area: EgyptAir check-in counters on the departure level of PUJ Terminal 1.
- Security: Proceed through standard TSA security screening after check-in.
- Gate Information:
- Departure gates are assigned on the day of travel
- Gate number is printed on the boarding pass and shown on airport monitors
- Gates may change, so monitor airport screens regularly
- Facilities: PUJ Terminal 1 includes dining options, duty-free shopping, and seating areas near the gates
- Arrival Time Recommendation: Arrive at least 3 hours before departure for international flights
Arrival Details of Terminal and Gates for EgyptAir Travelers at PUJ Airport
EgyptAir arrives at Terminal 1 of Punta Cana International Airport (PUJ). After landing, passengers will disembark at a designated arrival gate within Terminal 1. Travelers should follow signs to U.S. Customs and Border Protection for immigration processing, followed by baggage claim and customs inspection. Ground transportation, including taxis, rideshares, and AirTrain connections, is available just outside the terminal.
- Arrival Terminal: Terminal 1, PUJ International Airport
- Arrival Gates:
- Flights arrive at designated international gates within PUJ Terminal 1
- Gate numbers vary by flight and are announced upon arrival
- Immigration:
- Follow signs to U.S. Customs and Border Protection for passport control
- U.S. citizens, permanent residents, and visitors must clear immigration
- Baggage Claim: After immigration, proceed to the baggage claim area for checked luggage
- Customs:
- Pass through customs after collecting baggage
- Declare items as required by U.S. customs regulations
- Ground Transportation:
- Taxis, rideshares, shuttles, and AirTrain PUJ available outside Terminal 1
- AirTrain provides access to other terminals and the NYC subway/rail system
International Flights of Egyptair at PUJ Airport
EgyptAir operates its international flights exclusively from Terminal 1 at Punta Cana International Airport (PUJ) in Punta Cana. The airline offers non-stop service between PUJ and Cairo International Airport (CAI), connecting the Dominican Republic with Egypt and the broader Middle East and Africa region. These flights are part of EgyptAir’s international network and are typically operated using modern wide-body aircraft such as the Boeing 787 Dreamliner, offering both economy and business class services.
Facilities Offered By EgyptAir at PUJ International Airport
EgyptAir operates from Terminal 1 at Punta Cana International Airport (PUJ), one of the busiest and most modern terminals in the airport. Here’s what you can expect when flying EgyptAir from PUJ:
| Medical Assistance | Information Desk at PUJ |
| Dining and Shopping | PUJ Airport Special Assistance |
| PUJ Airport Ground Transport Access | Check-In & Security at PUJ |
| PUJ Airport Lounges | Transport Links at PUJ |
| Currency Exchange at PUJ | Check-in Services |
| Wi-Fi Access | Flight Information Displays at PUJ |
| PUJ Airport Lost & Found Services | Baggage Services |
| PUJ Luggage Storage | PUJ Children’s Facilities |
How to Make Easy Flight Trip for EgyptAir Travelers at the PUJ Terminal?
There are some tips given by EgyptAir for passengers that make their journey smooth and joyful.
Flight Status & Schedule Updates at PUJ Terminal

The official website and terminal screens at Punta Cana International Airport (PUJ) provide real-time flight status and schedule updates across all terminals, allowing travelers to view arrival and departure times, gate assignments, and any delays or cancellations. EgyptAir, which operates flights out of PUJ, also provides mobile notifications and alerts through their websites or applications.
Ticket Cancellations and Refunds Policies at PUJ Airport
PUJ Airport services numerous local and foreign carriers, so cancellations and refunds of tickets at PUJ Airport are mostly determined by the policies of each airline. For travelers flying with EgyptAir, cancellations and refund requests must be handled directly through EgyptAir’s customer service, official website, or the point of purchase (such as a travel agency). Refund eligibility typically depends on the fare type—refundable fares allow cancellations with minimal fees, while non-refundable tickets may only offer partial refunds or future travel credit, subject to conditions.
Baggage Policies & Lost/Delayed Luggage Claims at PUJ Airport
Baggage Policies & Lost/Delayed Luggage Claims at PUJ Airport for EgyptAir travelers are guided by the airline’s specific regulations and international aviation standards. EgyptAir allows passengers to check in a certain number of bags based on their ticket class and route, with weight and size limits clearly defined in their baggage policy. At PUJ’s Terminal 1, travelers should ensure their luggage complies with these requirements during check-in. In case of lost or delayed baggage, passengers must immediately report the issue to the EgyptAir baggage service desk located within Terminal 1.
Special Assistance at PUJ International Airport

Special Assistance at PUJ International Airport is designed to support travelers with disabilities, limited mobility, or other special needs to ensure a smooth and comfortable airport experience. At PUJ, EgyptAir passengers requiring assistance—such as wheelchair service, help with boarding, or guidance through security and customs—can request support in advance through the airline or airport service desks located in Terminal 1.
Premium Lounge for EgyptAir Passengers at PUJ Terminal
EgyptAir Premium Lounge at PUJ International Airport, located in Terminal 1, provides an exclusive and comfortable space for EgyptAir’s business and first-class passengers, as well as eligible frequent flyer members. The lounge offers a serene environment equipped with plush seating, complimentary high-speed Wi-Fi, a selection of gourmet snacks and beverages, and dedicated workspaces to cater to both relaxation and productivity.
Conclusion
Traveling with EgyptAir from PUJ International Airport’s Terminal 1 offers a seamless and enjoyable experience, combining modern facilities with excellent services. From smooth check-in and efficient security to special assistance and premium lounge access, passengers are well-supported throughout their journey. The airline’s nonstop flights between Punta Cana and Cairo connect travelers to key destinations across the Middle East, Africa, and Asia, with reliable baggage handling and real-time flight updates ensuring peace of mind.
FAQs about EgyptAir at Punta Cana International Airport – PUJ
Which terminal does EgyptAir operate from at PUJ?
What is the check-in counter location for EgyptAir at PUJ?
What is EgyptAir’s phone number at PUJ Airport?
Can I change or cancel my EgyptAir ticket at PUJ?
What is the Address of EgyptAir Terminal at PUJ?
What ground transportation options are available from Terminal 1?
EgyptAir Other Locations
