Emirates Airlines, renowned for its luxury and global connectivity, operates out of Terminal 4 at Logan International Airport (BOS) in Boston. Whether you’re arriving, departing, or seeking assistance, Emirates ensures a seamless experience for travelers at one of the busiest airports in the American States. This page provides all essential details about Emirates Airlines BOS Terminal, including terminal information, contact details, facilities, and services for a seamless journey.

Table of Contents
Emirates Airlines Terminal at BOS Airport
Emirates Airlines operates from Terminal 4 at Logan International Airport (BOS). This terminal is equipped with premium amenities, ensuring a comfortable experience for passengers flying to Dubai and beyond.
What is the Emirates Airlines BOS Terminal Address?
Emirates Airlines operates out of Terminal 4 at Logan International Airport (BOS) in Boston.
1 Harborside Dr, Boston, MA 02128, American States
Check Here: Emirates Airlines Terminal
How to Contact Emirates Airlines Terminal in BOS
For inquiries, assistance, or flight-related support, passengers can reach at Emirates Airlines BOS Terminal Via:
| Emirates Airlines BOS Terminal | Terminal 4 |
| Airport Type | International |
| Logan International Airport Phone Number | 1 800-235-6426 |
| Logan International Airport Address | 1 Harborside Dr, Boston, MA 02128, American States |
| Airport Name | Logan International Airport |
| Emirates Airlines Contact Number | 1 (800) 777-3999 |
| Emirates Airlines Lost & Found | +1 (718) 244-4225 |
| Logan International Airport Code | BOS |
| Emirates Airlines Ticket Counter Hours | 24/7 |
| Emirates Airlines Official Website | https://www.emirates.com/us/english/ |
| Official YouTube | https://www.youtube.com/user/EMIRATES/ |
| Official Twitter | https://twitter.com/emirates |
| Official Facebook | https://facebook.com/emirates |
| Official Instagram | https://www.instagram.com/emirates/ |
Emirates Airlines Terminal Logan International Airport Departures
Passengers flying with Emirates should proceed to Terminal 4 Departures Hall. Check-in counters open 4 hours before departure and close 60 minutes prior to takeoff. The terminal features:
- Check-in Options: Online check-in (opens 48 hours before departure), self-service kiosks, and full-service BOS Airport counters.
- Priority Services: Dedicated BOS Airport check-in lanes for First Class, Business Class, and Skywards elite members.
- Security: TSA PreCheck® and expedited screening available.
- Emirates Lounge: Exclusive access for premium cabin passengers and Skywards Gold/Platinum members.
- Dining & Shopping: Multiple restaurants, cafes, and duty-free shopping options.
Emirates Airlines Logan International Airport Arrivals Terminal
All Emirates flights arrive at Terminal 4, where passengers are guided through customs and immigration. Services include:
- Baggage Claim: Located on the arrivals level of Terminal 4.
- Immigration & Customs: International passengers clear at BOS Terminal 4.
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain BOS, and rental cars available.
- Connecting Flights: Follow signs for flight connections; Emirates staff can assist.
Queries Handled at Emirates Airlines BOS Terminal
The Emirates team at BOS Terminal 4 assists with:
Flight Bookings and Cancellations at BOS Terminal

Passengers can manage all aspects of their flight bookings and cancellations for Emirates Airlines at BOS Terminal 4. The Emirates check-in counters and customer service desk at BOS Airport assist with new reservations, itinerary changes, and cancellations. Travelers can also modify bookings online through Emirates’ website or mobile app before arriving at BOS Terminal. For last-minute changes, it’s recommended to visit the Emirates counter at BOS Airport at least 3 hours before departure. The airline’s flexible booking policies allow modifications with applicable fees, which staff at BOS Terminal 4 can clearly explain based on your fare type.
Baggage Allowance and Lost Luggage at Logan International Airport

Emirates Airlines provides comprehensive baggage allowance and lost luggage services at BOS Terminal 4. The generous baggage policy allows Economy Class passengers two checked bags (up to 23kg each), while Business and First Class travelers enjoy more generous allowances at BOS Airport. For lost or delayed luggage, the Emirates baggage service office in BOS Terminal’s arrivals area handles all claims. Passengers should retain their baggage tags and immediately report any issues to staff at BOS Airport, where dedicated agents will assist with tracking and delivery arrangements for misplaced items.
Visa and Travel Documentation at BOS Airport

Emirates Airlines staff at BOS Terminal 4 verify all visa and travel documentation requirements before departure. The check-in counters at BOS Airport display information about entry requirements for Dubai and connecting destinations. Agents at BOS Terminal can review passports, visas, and health documentation, though they recommend passengers confirm requirements beforehand. For complex visa questions at BOS Airport, the terminal has information booths that can direct travelers to appropriate consular services if needed before their flight.
Special Assistance and Wheelchair Services at Logan International Airport
Emirates offers exceptional special assistance and wheelchair services at BOS Terminal 4. Passengers can request wheelchair assistance when booking or by contacting Emirates at least 48 hours before their flight from BOS Airport. The airline provides dedicated staff at BOS Terminal to assist passengers with reduced mobility through check-in, security, and boarding. Special assistance requests at BOS Airport include priority boarding and personalized attention throughout the travel process to ensure a comfortable experience for all passengers.
Unaccompanied Minor Support at BOS Airport
The unaccompanied minor support program at BOS Terminal 4 ensures safe travel for children flying alone with Emirates. Parents must complete mandatory paperwork at the Emirates check-in counter at BOS Airport before departure. Staff at BOS Terminal provide personalized care, escorting minors through security and delivering them to flight attendants. The service is mandatory for children 5-11 traveling alone at BOS Airport, and optional for youth 12-15, with detailed instructions provided to both parents and cabin crew.
Lounge Access and Upgrades at Logan International Airport

Emirates premium passengers enjoy exclusive lounge access and upgrades at BOS Terminal 4. The Emirates Lounge in BOS Airport offers gourmet dining, shower facilities, and quiet zones for First Class and Business Class travelers, along with Skywards Platinum and Gold members. Upgrade opportunities using Skywards miles or cash are available at check-in counters in BOS Terminal, subject to availability. Lounge staff at BOS Airport can also assist with last-minute upgrade inquiries and explain the various options for enhancing your travel experience.
Pet Travel Arrangements at BOS Terminal

Emirates accommodates pet travel arrangements at BOS Terminal 4 with specific guidelines. Small pets may travel in the cabin (up to 8kg including carrier) on Emirates flights from BOS Airport, while larger animals must travel as cargo. The check-in staff at BOS Terminal will verify all health documentation and approve carriers before acceptance. Designated pet relief areas are available at BOS Airport both before security (near arrivals) and after security (near departure gates) for comfort stops before long flights.
Facilities at Emirates Airlines BOS Terminal
Whether you’re flying for business or leisure, Emirates Airlines BOS Airport Terminal delivers world-class service and comfort. Terminal 4 offers a premium travel experience with:
- Emirates Lounge at BOS Terminal: Complimentary for First/Business Class and Skywards elite members
- Reliable Free Wi-Fi Throughout BOS: Available throughout Terminal 4
- Convenient Charging Stations at BOS Airport: Near gates and lounge areas
- Currency Exchange Services at BOS Terminal: Travelex services available
- Private Nursing Rooms at BOS Airport: Private spaces for families
- Prayer Rooms at BOS Terminal: Available for passengers
- Efficient Priority Boarding at BOS Airport: For premium cabin and elite members
Conclusion
Emirates Airlines ensures a premium travel experience at Logan International Airport (BOS), operating from Terminal 4 with world-class services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact Emirates’ customer service or visit the information desk at BOS Terminal 4.
FAQs on Emirates Airlines at Logan International Airport – BOS
What terminal does Emirates Airlines use at BOS Airport?
What is the Emirates Airlines BOS Terminal Address?
How can I contact Emirates Airlines Terminal in BOS?
Where do Emirates Airlines departures take place at BOS?
Where do Emirates Airlines arrivals land at BOS Airport?
Does Emirates Airlines offer direct flights from BOS?
What are the working hours of Emirates Airlines Terminal at BOS?
Is Emirates Airlines BOS Airport Terminal pet-friendly?
Emirates Airlines Other Locations
