Eurowings operates from José Martí International Airport (HAV) Terminal 1, one of Havana busiest international terminals, offering passengers a smooth and efficient travel experience. Passengers flying with Eurowings HAV Terminal 1 can enjoy the airline’s commitment to affordable European travel, connecting Havana to major cities and beyond. With clear signage and multilingual assistance, navigating Terminal 1 is hassle-free for international travelers. Whether you’re flying for business or leisure, Eurowings at HAV Terminal 1 combines comfort, accessibility, and excellent customer service to enhance your journey.

The terminal provides seamless check-in counters, fast security checks, and easy access to ground transportation such as taxis, AirTrain HAV, and car rentals, ensuring convenience for both arrivals and departures. At this terminal, Eurowings passengers can access efficient check-in counters, automated kiosks, and quick security screening, ensuring a smooth pre-flight process.
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Eurowings Terminal at HAV Airport
Eurowings operates from Terminal 1 at José Martí International Airport (HAV) in Havana, offering travelers a convenient and comfortable departure point for flights to major destinations. HAV Terminal 1 is known for its modern facilities, spacious layout, and excellent passenger services, making it ideal for international travel.
What is the Eurowings HAV Terminal Address?
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
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How to Contact Eurowings at HAV Airport?
We provide a contact information below for reaching out to Eurowings at José Martí International Airport, complete with their designated terminal.
| Eurowings HAV Terminal | Terminal 1 |
| Airport Type | International |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| Eurowings Contact Number | +49 (0)221 599 882 22 |
| José Martí International Airport Code | HAV |
| Eurowings Ticket Counter Hours | 24/7 |
| Eurowings Official Website | https://www.eurowings.com/en.html |
| Official Youtube | https://www.youtube.com/@eurowings |
| Official Facebook | https://www.facebook.com/eurowings/ |
| Official Instagram | https://www.instagram.com/eurowings/ |
Departures Details of Terminal and Gates for Eurowings Travelers at HAV Airport
Passengers flying with Eurowings from HAV Terminal will depart from Terminal 1 at José Martí International Airport. This terminal offers a smooth and efficient departure process designed to make every traveler’s journey stress-free. Eurowings travelers can check in at the dedicated Eurowings counters located in the departure hall of Terminal 1 or use the self-service kiosks for faster processing. After check-in and security screening, passengers can proceed to the assigned Eurowings departure gates, which are clearly displayed on airport information boards.
Arrival Details of Terminal and Gates for Eurowings Travelers at HAV Airport
When arriving on a Eurowings flight at HAV Terminal, passengers will land at Terminal 1, which is equipped with modern facilities for a quick and comfortable arrival experience. After disembarking, travelers proceed through immigration and customs located within the same terminal. Baggage claim for Eurowings passengers is conveniently located near the arrivals area, with flight information screens displaying luggage belt numbers. Terminal 1 provides access to ground transportation, including the AirTrain HAV, taxis, rideshares, and car rentals for easy transfer to Havana or connecting destinations.
Special Assistance at HAV Terminal
Eurowings HAV Terminal offers comprehensive special assistance services to ensure a smooth and comfortable travel experience for passengers with reduced mobility, medical needs, or other special requirements. Located at Terminal 1, Eurowings provides personalized support including wheelchair assistance, priority check-in, and guided help through security, immigration, and boarding. Travelers requiring special assistance are encouraged to inform Eurowings in advance or contact the airline’s service desk at HAV Terminal 1 upon arrival.
Seat Upgrades Options at HAV Terminal

Passengers traveling with Eurowings from HAV Terminal 1 can take advantage of seat upgrade options to enhance their comfort during the flight. Eurowings offers upgrades to Best or Smart fares, providing extra legroom, priority boarding, and additional in-flight amenities. Travelers can request seat upgrades during online check-in, at the Eurowings service counter, or directly at the HAV Terminal 1 departure gate, depending on seat availability. Upgrading at the airport allows passengers to enjoy premium seating and added comfort at competitive rates.
Services and Facilities at HAV International Airport
José Martí International Airport (HAV) Terminal 1, offering a range of services and facilities to ensure a smooth and comfortable travel experience.
| Dining and Shopping | HAV Airport Special Assistance |
| Check-In & Security at HAV | HAV Airport Ground Transport Access |
| HAV Airport Lounges | Transport Links at HAV |
| Currency Exchange at HAV | Check-in Services |
| HAV Children’s Facilities | Flight Information Displays at HAV |
| HAV Airport Lost & Found Services | Baggage Services |
| HAV Luggage Storage | Wi-Fi Access |
Queries Handled by Eurowings HAV Terminal
The Eurowings HAV Terminal, located at Terminal 1 of José Martí International Airport, efficiently handles a wide range of passenger queries to ensure a seamless travel experience.
Flight Status & Schedule Updates at HAV Terminal
Passengers traveling through the Eurowings HAV Terminal can easily stay informed about their flight status and schedule updates at José Martí International Airport (HAV) Terminal 1. Eurowings provides real-time flight information through digital displays across the terminal and on the airline’s official website and mobile app. Travelers can check departure and arrival times, gate assignments, and any schedule changes directly at Eurowings counters or airport information kiosks. In case of delays or cancellations, passengers are promptly notified and assisted with rebooking or alternate flight arrangements.
Baggage Policies & Lost/Delayed Luggage Claims at HAV Airport

At Eurowings HAV Terminal 1, baggage handling is managed with precision to ensure safety and timely delivery. Passengers are encouraged to review Eurowings baggage policies before traveling to understand weight limits, size restrictions, and fees for checked or excess luggage. In the unfortunate event of lost or delayed baggage, travelers can visit the Eurowings baggage service desk located in the arrivals area of HAV Terminal 1. The airline’s staff will assist in tracking, reporting, and resolving luggage claims efficiently.
Parking Facilities at HAV Terminal

Travelers driving to the Eurowings HAV Terminal will find a variety of convenient parking facilities at HAV Terminal 1. The terminal offers both short-term and long-term parking options located within walking distance of the departure and arrivals areas. For quick drop-offs or pick-ups, the short-term lot is ideal, while extended-stay travelers can use the long-term parking area connected via the AirTrain HAV for easy terminal access. Parking areas are well-lit, secure, and monitored 24/7 for safety. Additionally, travelers can pre-book parking online through the official HAV Airport website to guarantee availability and enjoy discounted rates.
Check-in Information at HAV Terminal

Passengers flying with Eurowings from HAV Terminal 1 can enjoy a smooth and convenient check-in process designed for comfort and efficiency. Eurowings offers multiple check-in options — online check-in, mobile check-in, and traditional counter check-in at the HAV Terminal. Online check-in opens 72 hours before departure, allowing travelers to select seats, manage baggage, and download boarding passes in advance. For in-person assistance, dedicated Eurowings counters are located in the departure hall of Terminal 1.
Conclusion
The Eurowings José Martí International Airport Terminal 1 provides passengers with a seamless, efficient, and comfortable travel experience from start to finish. Whether you’re departing or arriving, Eurowings ensures convenience through its modern check-in counters, fast security processes, and accessible ground transportation options. Terminal 1 offers a wide range of amenities — from dining and shopping to lounges and special assistance services — all designed to make travel smoother for every passenger. The terminal’s dedicated Eurowings staff are available around the clock to assist with inquiries, baggage claims, and flight updates, ensuring travelers stay informed and stress-free.
FAQs about Eurowings at José Martí International Airport – HAV
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