Hawaiian Airlines gives the best and most reliable travel experience to their passengers at Greater Rochester International Airport Terminal 8 in Rochester. This airline takes care of its passengers the whole way, and safety gets them to their destination. At Hawaiian Airlines ROC Terminal passengers use AirTrain to get connected to other terminals and get premium facilities, including foreign exchange, check-in counters, luggage claims, business lounges, Wi-Fi and special assistance etc.

Table of Contents
What Terminal is Hawaiian Airlines at ROC?
At ROC International Airport, all flights of Hawaiian Airlines land at Terminal 8.
What is the Hawaiian Airlines ROC Terminal Address?
1200 Brooks Ave, Rochester, NY 14624, American States
View All: Hawaiian Airlines Terminal
Greater Rochester International Airport (ROC) Map
How to Contact Hawaiian Airlines Terminal in ROC?
There are various contact details of the Hawaiian Airlines Terminal at ROC International Airport:
| Hawaiian Airlines ROC Terminal | Terminal 8 |
| Airport Type | International |
| Greater Rochester International Airport Phone Number | +1-877-777-6741 / 1 585-753-7000 |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Airport Name | Greater Rochester International Airport |
| Hawaiian Contact Number | 1-800-367-5320 |
| Greater Rochester International Airport Code | ROC |
| Hawaiian Ticket Counter Hours | 24/7 |
| Hawaiian Official Website | https://www.hawaiianairlines.com/ |
| Official YouTube | https://www.youtube.com/user/HawaiianAirlines |
| Official Twitter | https://x.com/hawaiianair |
| Official Facebook | https://www.facebook.com/HawaiianAirlines/ |
| Official Instagram | https://www.instagram.com/hawaiianairlines/ |
Hawaiian Airlines Terminal ROC Departures
Hawaiian Airlines flights depart from Terminal 8 at ROC International Airport. This terminal provides first-class services, including dining options, shopping areas, etc., that make passengers journeys more enjoyable and smooth. We highlight some option below for passengers:
- Check-In Options: You can check-in at the ROC terminal’s self-service kiosks, online. Make sure you check in at least 3 hours before your international flight.
- Baggage and Security Options: Drop off your bags at the appropriate desks. Fast Track and TSA PreCheck security lanes are accessible.
- Greater Rochester International Airport Shopping & Dining: A large assortment of eateries and retail establishments airside.
- Real-Time Flight Information: Everywhere you can find flight status boards, but for real-time notifications and gate changes, it’s best to download the Hawaiian Airlines app.
Hawaiian Airlines ROC Arrivals Terminal
Flying with Hawaiian Airlines, passengers must arrive at Greater Rochester International Airport Terminal 8. This terminal has multiple facilities for passengers that are easily accessible and make your journey stress-free.
- Luggage Claim: Located on the arrivals level of ROC Terminal 8
- ROC Airport Immigration & Customs: Customs and passport control for international travellers may take 30 to 60 minutes, depending on traffic.
- Public Transportation Options: Taxis, rideshares, AirTrain ROC, and rental cars are available.
- ROC International Airport Connecting Flights: Follow the signs for flight connections.
Queries Handled by Hawaiian Airlines at Greater Rochester International Airport
In Terminal 8 of ROC International Airport, all passenger inquiries are answered, and the travel experience is made stress-free. We respond the following significant questions, or you can contact us for further information: 1 718-244-4444.
Ticket Cancellations and Refunds at ROC International Airport

Using the Hawaiian ticket counter at ROC Terminal 8 or the airline’s official website, passengers can conveniently cancel their tickets. For flight modifications, cancellations, or refund requests, among other things, passengers can also speak with Hawaiian staff. The client’s fare type and ticket condition determine the refund.
Special Assistance at ROC International Airport

Providing a safe and comfortable travel experience for all passengers, particularly unaccompanied children and individuals with disabilities at ROC Terminal 8. Our well-trained staff help them in check-in, security, and boarding. For unaccompanied minors, staff members keep an eye on them and give them all the services when they are required.
Lounges and Relaxation at ROC International Airport
There are various lounges at Terminal 8 where passengers can use them for relaxation before journey. Hawaiian Airlines Premier Club Lounge which provides business amenities, food and beverages, internet connection, and comfort.
Baggage Policies & Lost/Delayed Luggage Claims at ROC International Airport
Regarding baggage allowance, Hawaiian Airlines has particular guidelines which differ depending on the destination and fare class, that allow passengers to bring with them at least one piece of checked baggage in addition to their hand luggage. Any lost, delayed, or damaged luggage can be reported right away by passengers at the Hawaiian baggage service station near the baggage claim area.
Hotels near Greater Rochester International Airport (ROC)

There are numerous hotels and motels are conveniently situated close to Greater Rochester International Airport where passengers can make reservations which are ideal for business travel, early flights, and layovers.
Facilities at Hawaiian Airlines ROC Terminal
Terminal 8 of ROC International Airport offers a number of amenities to passengers, so they can feel happy and at ease when flying with Hawaiian Airlines.
| Medical Assistance | Information Desk |
| Dining and Shopping | ROC Airport Special Assistance |
| ROC Airport Ground Transport Access | Check-In & Security |
| ROC Airport Lounges | Transport Links |
| Currency Exchange | Check-in Services |
| Wi-Fi Access | Flight Information Displays |
| ROC Airport Lost & Found Services | Baggage Services |
| Luggage Storage | Children’s Facilities |
Conclusion
Hawaiian Airlines’ service at this terminal makes passengers enjoy their flight. Passengers receive first-rate service all along the way, whether they are traveling for work or pleasure. Greater Rochester International Airport offers amiable personnel and essential services, making it a great place to go. For individuals looking for outstanding travel, the Hawaiian airline guarantees a fun and unforgettable flight.
FAQs on Hawaiian Airlines at Greater Rochester International Airport – ROC
What terminal is Hawaiian Airlines at Greater Rochester International Airport?
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What are all the facilities available in Hawaiian Airlines Terminal at ROC Airport?
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