Travel with the most innovative and famous airline, Iberia, at Cibao International Airport Terminal 8 in Santiago de los Caballeros. Iberia STI Terminal provides enhanced links with Oneworld partners, including American Airlines, as well as contemporary amenities and expedited check-in for Iberia customers at Zones 6 and 7. In order to ensure a comfortable and effective airport experience, passengers can take advantage of a variety of services, such as fast-track security for qualified travelers, dining options, shopping, luxury lounges, and free Wi-Fi, providing a smooth and comfortable airport experience.

Table of Contents
What Terminal is Iberia at STI?
At STI International Airport, all flights of Iberia Airlines land at Terminal 8.
What is the Iberia STI Terminal Address?
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
View All: Iberia Terminal
Cibao International Airport (STI) Map
How to Contact Iberia Terminal in STI?
There are various contact details of the Iberia Terminal at STI International Airport:
| Iberia STI Terminal | Terminal 8 |
| Airport Type | International |
| Cibao International Airport Phone Number | +1-877-777-6741 / 1 809-689-8344 |
| Cibao International Airport Address | Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic |
| Airport Name | Cibao International Airport |
| Iberia Contact Number | 1-800-772-4642 |
| Cibao International Airport Code | STI |
| Iberia Ticket Counter Hours | 24/7 |
| Iberia Official Website | https://www.iberia.com/ |
| Official YouTube | https://www.youtube.com/user/iberia |
| Official Twitter | https://x.com/iberia_en |
| Official Facebook | https://www.facebook.com/iberia |
| Official Instagram | https://www.instagram.com/iberia/ |
Departure Details of Terminal and gates for Iberia at STI Airport
Iberia flights depart from Cibao International Airport at Terminal 8, while Zones 6 and 7 are where passengers check in. Concourses B and C are where Iberia flights usually take off, with gates in Concourse B ranging from 1 to 16 and Concourse C ranging from 31 to 47, depending on the flight. Information about the gates is shown all over the terminal and verified as the departure time approaches.

- Check-In Options: You can check-in at the STI terminal’s self-service kiosks, online. Make sure you check in at least 3 hours before your international flight.
- Baggage and Security Options: Drop off your bags at the appropriate desks. Fast Track and TSA PreCheck security lanes are accessible.
- Cibao International Airport Shopping & Dining: A large assortment of eateries and retail establishments airside.
- Real-Time Flight Information: Everywhere you can find flight status boards, but for real-time notifications and gate changes, it’s best to download the Iberia Airlines app.
Arrivals Details of Terminal and gates for Iberia at STI Airport
At Cibao International Airport (STI), Terminal 8 handles arrivals from Iberia. Concourse B or Concourse C, which includes gates 1–16 and 31–47, respectively, is where Iberia aircraft usually land. Upon disembarking, travelers go through immigration and luggage claim at U.S. Customs and Border Protection. To ensure a seamless arrival experience, Terminal 8 has automated passport control kiosks, clear signage, and help for connecting flights or ground transportation.
Queries Handled by Iberia at Cibao International Airport
Flight Status & Schedule Updates at STI Terminal

In STI Terminal 8, digital display boards and the airport’s official website or mobile app provide real-time flight status and schedule updates for airlines such as Iberia. Travelers are advised to often check for delays, gate assignments, and changes to departure or arrival timings. Updated flight information and rebooking assistance are also offered by airline counters and customer service representatives in Zones 6 and 7.
Ticket Cancellations and Refunds at STI International Airport
Refunds and cancellations of tickets for airlines such as Iberia at STI International Airport are usually handled directly with the airline, either online, over the phone with customer care, or at the ticket kiosks in Terminal 8. Airport employees of Iberia can help with simple questions or problems relating to same-day travel, but complete refunds or concerns pertaining to policies are often handled in accordance with the airline’s pricing regulations and refund policy.
Iberia Premium Lounge at STI International Airport
Iberia passengers at STI International Airport can access several premium lounges in Terminal 8. We display some lounge below in table form:
| Lounge Name | Location | Access Eligibility | Key Amenities |
|---|---|---|---|
| Chelsea Lounge | Terminal 8 | Business Class, Iberia Plus Platinum & Gold, Oneworld Sapphire & Emerald | Gourmet dining, premium drinks, showers, Wi-Fi, quiet zones |
| Soho Lounge | Terminal 8 | Business Class, Iberia Plus Platinum & Gold, Oneworld Sapphire & Emerald | Comfortable seating, cocktails, showers, panoramic views, Wi-Fi |
| Greenwich Lounge | Terminal 8 | Business Class, Iberia Plus Platinum & Gold, Oneworld Sapphire & Emerald | Relaxed seating, wine selection, showers, Wi-Fi, terrace vie |
Baggage Policies & Lost/Delayed Luggage Claims at STI International Airport

Iberia’s baggage standards at STI International Airport are conventional and include weight and size restrictions according to destination and fare class for both checked and carry-on items. It is recommended that travelers maintain their baggage claim tags close at reach and clearly label their bags. Travelers should call Iberia’s customer service or the baggage service counters at Terminal 8 as soon as possible if their luggage is missing or delayed.
Hotels near Cibao International Airport (STI)
There are a number of hotels close to Cibao International Airport (STI) that provide tourists with comfortable and practical lodging. The hotels close to the airports has chic mid-century architecture and distinctive amenities with an aviation design.
| Hotel Name | Distance to STI |
|---|---|
| TWA Hotel | 0.8 km |
| Marriott Santiago de los Caballeros STI Airport | 3.2 km |
| Radisson Hotel STI Airport | 1.5 km |
| Hilton Garden Inn Queens/STI Airport | 2.8 km |
| Courtyard by Marriott Santiago de los Caballeros STI Airport | 2.5 km |
Facilities Offered By Iberia at STI International Airport
To make your trip as comfortable as possible, Terminal 8 offers a variety of facilities and services. The following are some examples of generic services:
| Dining and Shopping at STI | STI Airport Special Assistance |
| STI Airport Ground Transport Access | Check-In & Security at STI |
| STI Airport Lounges | Transport Links at STI |
| Currency Exchange at STI | Check-in Services |
| Wi-Fi Access | Flight Information Displays at STI |
| STI Airport Lost & Found Services | Baggage Services |
| STI Luggage Storage | Children’s Facilities at STI |
Conclusion
Travelers enjoy their travel due to the Iberia service at this terminal. Regardless of whether they are traveling for business or pleasure, passengers always receive excellent treatment. Cibao International Airport is a fantastic location since it provides friendly staff and necessary services. The Iberia airline promises a memorable and enjoyable voyage for anyone seeking exceptional travel experiences.
FAQs about Iberia at Cibao International Airport Terminal – STI
What terminal does Iberia use at STI Airport?
Where is the Iberia check-in area at STI Terminal 8?
Which gates does Iberia use at Terminal 8?
How can I contact Iberia at STI Airport?
What is the address for STI Terminal 8?
What should I do if my Iberia luggage is lost or delayed at STI?
Are there lounges available for Iberia passengers at STI?
Iberia Airlines Other Locations
