ITA Airways Simón Bolívar International Airport Terminal – CCS

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+1-877-777-6741

Make your journey most wonderful and enjoyable with ITA Airways Simón Bolívar International Airport Terminal 1 in Caracas, one of the busiest international gateways in the Venezuela. ITA Airways CCS Terminal passengers can expect efficient check-in services, streamlined security procedures, and access to various amenities designed to enhance the travel experience. Eligible passengers of ITA Airways traveling in Business Class or holding elite frequent flyer status may also access select airport lounges for relaxation before their flight.

ITA Airways Simón Bolívar International Airport Terminal

Terminal 1 is dedicated primarily to international airlines and is equipped with modern facilities to accommodate long-haul flights. This CCS terminal offers a variety of services, including dining options, duty-free shopping, and comfortable seating areas. Ground transportation from Terminal 1 is convenient, with AirTrain CCS, taxis, ride-share services, and car rental facilities readily available. We share all the information related to ITA Airways on this page, from departure and arrival terminals and gates to lounges, special assistance facilities, baggage claims, ticket cancellation, etc.

ITA Airways Terminal at CCS Airport

ITA Airways operates from Terminal 1 at Simón Bolívar International Airport (CCS) in Caracas. Terminal 1 is an international terminal that serves several global carriers and is equipped with modern amenities to support smooth international travel.

What is the ITA Airways CCS Terminal Address?

Caracas, Capital District, Venezuela

Simón Bolívar International Airport (CCS) Map

Check All: ITA Airways Terminal

How to Contact ITA Airways at CCS International Airport?

To contact ITA Airways at Simón Bolívar International Airport (CCS), passengers can visit the airline’s ticket and service counters located in Terminal 1. We provide contact information below in table form:

ITA Airways CCS TerminalTerminal 1
Airport TypeInternational
Simón Bolívar International Airport Phone Number+1-877-777-6741 / 58 212-303-1111
Simón Bolívar International Airport AddressCaracas, Capital District, Venezuela
Airport NameSimón Bolívar International Airport
ITA Airways Contact Number877-793-1717
Simón Bolívar International Airport CodeCCS
ITA Airways Ticket Counter Hours24/7
ITA Airways Official Websitehttps://www.ita-airways.com/en_us
Official YouTubehttps://www.youtube.com/@itaairways
Official Twitterhttps://x.com/itaairways
Official Facebookhttps://www.facebook.com/ITAAirwaysUSA/
Official Instagramhttps://www.instagram.com/itaairways/

Departures Details for ITA Airways Passengers at CCS Airport

ITA Airways departures at CCS Airport operate from Terminal 1. Passengers are advised to arrive at least 3 hours before their scheduled international departure to allow ample time for check-in, security, and boarding. Check-in counters are located in the departure area of CCS Terminal 1, where travelers can drop off baggage and receive boarding passes. After check-in, passengers proceed through TSA security screening and can access various amenities, including duty-free shopping, dining options, and lounge services for eligible travelers. Boarding typically begins 45–60 minutes before departure, and gate information is displayed on airport monitors.

Arrivals Details for ITA Airways Passengers at CCS Airport

Simón Bolívar International Airport’s Terminal 1 is where ITA Airways flights land (CCS). Upon landing, travelers head to U.S. Customs and Border Protection for passport control and immigration. Travelers can pick up their checked luggage at the designated baggage claim location after being cleared. Before leaving the terminal, travelers must go through customs inspection after their bags have been retrieved. A seamless transfer from the airport to your final destination is ensured by Terminal 1’s convenient ground transportation options, which include taxis, ride-sharing services, AirTrain CCS, and rental vehicles.

International Flights of ITA Airways at CCS International Airport

ITA Airways operates international flights from Simón Bolívar International Airport (CCS), primarily serving routes between the Venezuela and Italy. Primarily offering direct service from Caracas to Rome Fiumicino Airport (FCO) in Italy. This direct transatlantic flight connects CCS with Rome, the capital of Italy and a major hub for ITA Airways. From Rome, passengers can connect to other international destinations across Europe, the Middle East, Africa, and Asia through ITA Airways’ expanding global network.

Facilities and Services available by ITA Airways at CCS Terminal

A range of amenities and services are available at CCS Terminal 1 to ensure your travel is as comfortable as possible. Among the general services are the following:

Medical AssistanceInformation Desk
Dining and ShoppingCCS Airport Special Assistance
CCS Airport Ground Transport AccessCheck-In & Security
CCS Airport LoungesTransport Links at CCS
Currency ExchangeCheck-in Services
Wi-Fi AccessFlight Information Displays
CCS Airport Lost & Found ServicesBaggage Services
CCS Luggage StorageCCS Children’s Facilities

Tips for a Stress-Free Trip for ITA Airways Travelers at CCS International Airport

ITA Airways has provided a well-considered compilation of travel advice at CCS Airport with the goal of making your trip more comfortable and pleasurable. Here are some measure points from their recommendations:

Ticket Cancellations and Refunds at CCS International Airport

For ticket cancellations and refunds with ITA Airways at CCS International Airport, passengers must follow ITA Airways’ specific policies. Cancellations and refund requests can be made online through the ITA Airways website, via customer service, or at the airline’s ticket counter at CCS. Refund eligibility depends on the fare type—flexible fares typically offer full refunds, while basic fares may be non-refundable or subject to fees.

Baggage Claim and Assistance at CCS International Airport
ITA Airways Simón Bolívar International Airport Terminal

ITA Airways operates from Terminal 1 at CCS International Airport, where baggage claim services are located on the arrivals level. After landing, passengers can collect their checked luggage at the designated carousel indicated on arrival monitors. For lost, delayed, or damaged baggage, travelers should immediately report the issue at the ITA Airways Baggage Assistance desk at CCS Terminal 1 and file a Property Irregularity Report (P.I.R.). For additional help, passengers can also contact ITA Airways customer service or manage claims online.

Flight Status & Schedule Updates at CCS Airport

ITA Airways operates from Terminal 1 at CCS International Airport, offering regular flights. Passengers can check real-time flight status, gate information, and schedule updates through the ITA Airways website, CCS Airport’s official site, or third-party flight tracking services. For the most accurate and up-to-date information, travelers are encouraged to monitor their flight status before heading to the airport, as schedules may be affected by weather or operational delays. For assistance, the ITA Airways check-in and customer service counters at CCS Terminal 1 are available to help with flight inquiries and rebooking if needed.

Exclusive Lounges at CCS Terminal
ITA Airways Simón Bolívar International Airport Terminal

ITA Airways does not operate its own lounge at CCS, Business Class passengers and those holding Volare Elite Plus or SkyTeam Elite Plus status can enjoy access to partner lounges within Terminal 1. The primary lounge available is the Air France Lounge, located after security near Gate 1—offering amenities such as showers, Wi‑Fi, refreshments etc.

Special Assistance at CCS Airport
ITA Airways Simón Bolívar International Airport Terminal

ITA Airways provides dedicated special assistance services at CCS Airport to support passengers with disabilities, reduced mobility, or other specific needs. Travelers requiring help are encouraged to request assistance at least 48 hours before their flight by contacting the airline directly. Services include wheelchair support, assistance with boarding and disembarkation, accommodation for service animals, and help for passengers with medical equipment. CCS Airport is fully equipped with accessible facilities, staff support, and transportation options to ensure a smooth and comfortable journey for all ITA Airways passengers.

Hotels near CCS Airport

While ITA Airways operates from Terminal 1 at CCS Airport, several nearby hotels offer convenient accommodations for passengers. These hotels are within a short distance from the airport and provide various amenities to ensure a comfortable stay.

Hotel NameDistance from CCSShuttle Service
TWA HotelInside CCS AirportYes (Terminal 5 access)
Hilton Garden Inn Queens/CCS1.8 milesFree shuttle
Hampton Inn NY-CCS1.7 miles24-hour free shuttle
Courtyard by Marriott CCS1.6 milesFree shuttle
Conclusion

Traveling with ITA Airways through Simón Bolívar International Airport’s Terminal 1 offers passengers a seamless and comfortable experience, supported by a wide range of modern facilities and services. From efficient check-in and security procedures to access to partner lounges, special assistance, and reliable baggage support, ITA Airways ensures that every aspect of your journey is well taken care of. With convenient ground transportation options at CCS Airport and nearby hotel accommodations, passengers can easily plan their trip with peace of mind

FAQs about ITA Airways at Simón Bolívar International Airport – CCS
Which terminal does ITA Airways operate from at CCS?
ITA Airways operates exclusively from Terminal 1 at CCS Airport.
How can I contact ITA Airways at CCS Airport?
You can reach ITA Airways customer service at CCS via phone at +1-877-793-1717 or the CCS airport’s general line at 58 212-303-1111.
What is the address of ITA Airways at CCS Terminal?
Simón Bolívar International Airport Address: Caracas, Capital District, Venezuela.
Where can I claim baggage for ITA Airways flights at CCS?
Baggage claim for ITA Airways arrivals is located in CCS Terminal 1 on the arrivals level. For lost or delayed baggage, contact the airline’s baggage assistance desk at the terminal.
How early should I arrive at CCS for my ITA Airways international flight?
Passengers are advised to arrive at least 3 hours before departure to allow time for check-in, security screening, and boarding.
What special assistance services does ITA Airways provide at CCS?
ITA Airways offers wheelchair assistance, support for passengers with reduced mobility, service animal accommodations, and other special needs services.
Are there hotels near CCS convenient for ITA Airways passengers?
Yes, several hotels such as the TWA Hotel, Hilton Garden Inn /CCS, Hampton Inn-CCS, and Courtyard by Marriott CCS offer convenient accommodations near Terminal 1.

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